AMA Waterways Tour Reviews & Ratings
39 Reviews
3.7 | Great
69% Recommend
Value:
Tour Reviews
KSR
Karen Schoppe Rublee
Recommends
I’ve sailed with AmaWaterways 4 times December 2020
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
I’ve sailed with AmaWaterways 4 times. They are the best! You become family. I can’t wait to sail with them again!
RM
Roberta Millert
Does Not Recommend
Cancel for any reason October 2020
1.0
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
AMA’s “Cancel for any reason” insurance is bogus. It should be called rebook for any reason.
AH
Aime Hoffman
Does Not Recommend
Refund my deposit for the Danube River Cruise September 2020
1.0
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
Refund my deposit for the Danube River Cruise. You canceled through 11/17 and our trip was the following week. You know darn well that trip will not happen. You’re trying to recoup lost revenue by keeping our deposit. Shame on you. I will never recommend this company.
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NR
Nelly Rikken-Bekker
Recommends
There is no better society August 2020
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Er is geen betere maatschappij!!!!!
G
Ginette
Recommends
highly recommend this company May 2020
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
We have done two trips with AmaWaterways so far, and had booked third trip for this July, but now rescheduled to Sept. 2021. Our experience so far has been above and beyond our expectations. We would highly recommend this company.
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PB
Paula Burbach
Recommends
Everything! May 2020
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Everything! This must be on your bucket list!
G
Ginny
Does Not Recommend
travel advocate for help ! May 2020
1.0
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
never took the cruise and no one can answer questions for our insurance , noone answers at AMA
and the travel agent I used is still not open , I have tried numerous times i am now contacting a travel advocate for help !
Read more
and the travel agent I used is still not open , I have tried numerous times i am now contacting a travel advocate for help !
S
Steven
Does Not Recommend
Reasonable cancellation rules May 2020
1.0
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
Reasonable cancellation rules in the time of a pandemic. Amawaterways rules are company focused solely.
L
Larry
Recommends
We must have enjoyed them May 2020
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
We must have enjoyed them, we have run out of European rivers plus the Mekong. Always good accommadation,food and friendly people.
A
Adele
Does Not Recommend
Germany cancelled their Oktoberfest April 2020
1.0
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
I wanted to move our Cruise date as our Country will only peak in September which means we will not get visas to travel to Germany. Germany cancelled their Oktoberfest and are still deciding on their Christmas markets. even if they do open I will not be able to leave my own country. I enquired to simply move our dates to June 2021 and I was told to pay £135 pp plus the difference between what we paid and the new cruise fare. This is an extremely unethical way to treat your clients while we paid for our cruise already in full. I will rather cancel and your will loose the full booking plus loyal client. We were encouraging our friends to join is but will never promote your company
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N
Neil
Recommends
Everything-food; staff; value April 2020
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Everything-food; staff; value.
F
Frank
Recommends
They really do treat you like family April 2020
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
We just booked our 4th Ama cruise. Every cruise we have taken has been flawless. From the staff, crew, service, amenities and experiences. They spare no effort to make your trip everything you would expect and more. They really do treat you like family.
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J
James
Does Not Recommend
Don’t Book AMA Waterways March 2020
1.0
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
Don’t Book AMA Waterways or use Expedia Cruiseship Centers!
We booked Ehler’s Estate Winery Cruise and after receiving a diagnosis for a significant health issue in January, I tried to cancel. They resisted canceling and only did so after three requests.
My favorite catch speaking to Expedia last night was, "you can cancel on lose 35% plus 600 each now or hold on past the 15th of March when the penelty goes up to 50%, but if they cancel the entire trip...I still lose my 35%. What a crock of you know what.
I am going to make my mission to spread the word through social media about Ehlers, Expedia Cruises and AMA Waterways.
Read more
We booked Ehler’s Estate Winery Cruise and after receiving a diagnosis for a significant health issue in January, I tried to cancel. They resisted canceling and only did so after three requests.
My favorite catch speaking to Expedia last night was, "you can cancel on lose 35% plus 600 each now or hold on past the 15th of March when the penelty goes up to 50%, but if they cancel the entire trip...I still lose my 35%. What a crock of you know what.
I am going to make my mission to spread the word through social media about Ehlers, Expedia Cruises and AMA Waterways.
D
Dawn
Does Not Recommend
But then the coronavirus happened March 2020
1.0
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
Was so looking forward to our first AmaWaterways cruise in June on the Danube! But then the coronavirus happened. And it is no longer safe to be traveling to Europe. The airlines refunded our flights in full, the hotels we booked prior and after refunded our fees in full. AmaWaterways would not give us our $800 deposit back, OR even let us use it as a credit for a future cruise!!! Very disappointed in the cruise line, and will never book with them again!!! Thanks to Alaska Airlines, British Air, Hyatt Hotels, and Sofitel for knowing that this coronavirus is a dangerous virus, and letting us cancel and not be penalized!!!! Shame on you, AmaWaterways!!!!
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R
Ron
Recommends
Excellent Trip March 2020
5.0
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
We have been on Two other good River Cruises but we feel AMA is a First Class River Cruise. Excellent staff, food and accommodations. Can't wait until August for our 3rd AMA River Cruise.
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