Travelstride Website Terms & Conditions

Agreement Between User and www.travelstride.com

Welcome to www.travelstride.com. The www.travelstride.com website (the "Site") is comprised of various web pages operated by Travelstride, Inc ("Travelstride" or “Travelstride”). www.travelstride.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.travelstride.com constitutes your agreement to all such Terms.

www.travelstride.com is a Travel Information Site. Travelstride provides travelers information on travel packages, guided trips, and cruises and the companies that operate them so that you can easily find the perfect trip. Travelstride aggregates expert and traveler reviews, photos, price information, and other content regarding trips, destinations, and travel activities.

Privacy

Your use of www.travelstride.com is subject to Travelstride's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications

Visiting www.travelstride.com or sending emails to Travelstride constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Travelstride is not responsible for third party access to your account that results from theft or misappropriation of your account. Travelstride and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Travelstride does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.travelstride.com only with permission of a parent or guardian.

California Residents

Portions of your Data may constitute “personal information” as defined under the California

Consumer Privacy Act (the “CCPA”). When we receive a verifiable CCPA request from a California consumer where required by the CCPA, we will take appropriate action.

Links to Third Party Sites or Services

www.travelstride.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Travelstride and Travelstride is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Travelstride is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Travelstride of the site or any association with its operators.

Certain services made available via www.travelstride.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.travelstride.com domain, you hereby acknowledge and consent that Travelstride may share such information and data with any third party with whom Travelstride has a contractual relationship to provide the requested product, service or functionality on behalf of www.travelstride.com users and customers.

Third Party Bookings

Travelstride does not provide or own tour operations, transportation services or accommodations. Although Travelstride displays information about packaged trips and travel providers owned by third-party suppliers and provides direct links to certain suppliers and trips, such actions do not in any way imply, suggest, or constitute Travelstride’s responsibility for third-party suppliers, or any affiliation between Travelstride and third-party suppliers. Travelstride members may rate and review particular trips and companies based on their own experiences, but they do not individually or in aggregate reflect an endorsement by Travelstride.

If you book a reservation with a third-party supplier, you agree to review and be bound by the supplier’s terms and conditions of purchase and site use (the “Terms of Use”), Privacy Policy, and any other rules or policies related to the supplier’s site or business. Your interactions with third-party suppliers are at your own risk. Travelstride will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with third-party suppliers.

This Website may link you to supplier sites or other websites that Travelstride does not operate or control. For further information, please refer to the “Links to Third-Party Sites” section below.

Role of Travelstride as a Commercial Agent

For select Tour Operators, Travelstride acts as a commercial agent. In such a case, Travelstride may process and collect payments from you when purchasing a travel package offered by one of these Tour Operators. This in no way implies, suggests, or constitutes Travelstride’s responsibility for the Tour Operator's performance. Travelstride's liability is strictly limited to the revenue collected in those transactions it processes, and Travelstride assumes no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of the Tour Operators, or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with the Tour Operators.

The travel packages are designed and operated by the Tour Operators through their own discretion, and Tour Operators alone remain responsible for the proper delivery and performance of the travel package as a whole. Travelstride has no control over the behavior or actions of the Tour Operators. In the event the Tour Operator becomes insolvent, it is their responsibility to have protection in place to refund your payments, and where transport is included in the package, to ensure your repatriation.

Travelstride is neither the operator nor provider of the travel packages, nor a representative or proxy of an Operator nor a travel insurer. Travelstride does not own, sell, resell, furnish, provide, manage or control any transportation, tour or travel services and does not act as an agent to you.

Your Responsibilities

If you provide payment to Travelstride with the intent of purchasing a travel package, you have submitted a binding offer ("booking order") to the Tour Operator of that travel package. A contract between you and the Tour Operator is concluded when the Tour Operator confirms your booking order, which may occur immediately after the payment is processed or up to 3 business days following the payment. During this time the booking order remains binding. The contract between you and the Tour Operator consists of the terms and conditions listed on the Tour Operator's website. Once the contract is binding, the cancellation and refund terms found in this agreement will apply to any payment processed by Travelstride.

Your booking data is saved by Travelstride so that it may act as a commercial agent facilitating the contract and purchase of the trip package.

If the Tour Operator does not confirm the booking order, all authorizations made on your credit or debit card will be automatically released and/or all amounts collected through another payment method will be refunded to the you within 14 days. If the Tour Operator cancels an existing Booking, the terms and conditions included in the contract between you and the Tour Operator will apply.

It is your responsibility to be in possession of necessary travel identification and visas, and to comply with applicable health requirements, including any required vaccinations.

It is your responsibility to take adequate measures to prepare for the possibility of unforeseen events. Travelstride recommends that you purchase a travel insurance policy covering the following:

-Travel cancellation insurance to minimize your financial risk should you cancel the trip before departure

-Travel interruption insurance to minimize your financial risk in case of a travel interruption occurring after departure

-Travel health insurance to cover the costs of medical care and evacuation

Cancellation and Refund Terms of Travel Packages Purchased on Travelstride

In the case that you cancel some or all of a travel package that you purchased directly on Travelstride, the cancellation terms of the Tour Operator will apply. The Tour Operator cancellation terms are available for review on the corresponding trip detail page on the Travelstride website. It is the responsibility of the traveler to review these terms carefully. A cancellation will only be effective when your sales representative receives written confirmation of your cancellation, or when we confirm receipt of your cancellation request in writing.

The preceding terms do not apply to any travel packages or additional purchases where Travelstride has not processed the payment, regardless of whether you found or viewed the trip on Travelstride, and/or were directed or connected to the Tour Operator by Travelstride.

Consent to Travelstride Membership

Requesting a reservation or additional information regarding a trip requires active follow-up on the part of Travelstride. Providing your name, email, and other contact information will automatically enroll you as a Travelstride member, and signals your consent to receive electronic communication until such time as you request to unsubscribe.

Travelstride Preferred, Premier, & Prime Designations

Travelstride aims to make authentic and active travel is accessible as possible and to reduce the amount of planning effort required. However, some planning and common sense is still required for all travelers and users of Travelstride must use their judgment to verify information directly regarding suppliers, destinations, and activities. Travelstride provides designations, whose display and requirements may change over time, that are intended to help site visitors save time and find a good travel experience that fits their needs. These designations, for example Travelstride Preferred or Travelstride Premier suppliers, do not constitute legal endorsement or provide any liability or warranty for any products or services of any third-party suppliers. Currently Travelstride Preferred and Premier designations are based on weighted assessments of travel company responsibility and quality and may use the following information: average customer ratings, reviews, participation in good standing in recognized industry organizations, and other information Travelstride deems relevant and helpful. Travelstride makes the best efforts to insure all information presented is accurate and not misleading. However, you agree that Travelstride is not responsible for the accuracy or completeness of information it obtains from third-party suppliers and partner companies and displays on its sites or apps.

International Destinations

When you make international travel plans using this Website, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order. Check with the travel provider, cruise line, or tour operator with whom you book for additional potential requirements and recommendations.

Passport and visa requirements can change at any time so please be sure to check directly with the relevant embassy, consulate, or official foreign representative office for current information. Travelstride does not accept any liability for issues arising from challenges entering, leaving, or traveling through foreign countries.

It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally, and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.

Travel to certain destinations may involve greater risk than others even while most travel is quite safe. It is your responsibility to check travel prohibitions, warnings, and announcements given by your local government and destination country governments prior to booking travel to international destinations. You can find information on conditions in various countries and the level of risk associated with travel to particular international destinations at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov,www.cdc.gov, www.treas.gov/ofac and www.customs.gov.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.travelstride.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Travelstride that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

Any software available from the Travelstride website ("Software") is the copyrighted work of Travelstride, or Travelstride affiliates, or other third party software as identified. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose.

Please note that all Software, including, without limitation, all HTML, XML, and Java code contained on this Website, is owned by Travelstride and/or its affiliates, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Travelstride or its suppliers and partners and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Travelstride content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Travelstride and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Travelstride or our licensors except as expressly authorized by these Terms.

Trademarks

All trademarks, registered trademarks, product names, and company names or logos mentioned on our Services are the property of their respective owners. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, or recommendation thereof by Travelstride.

Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

Travelstride has no obligation to monitor the Communication Services. However, Travelstride reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion that do not meet these terms. Travelstride reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Travelstride reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Travelstride's sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Travelstride does not control or endorse the content, messages or information found in any Communication Service and, therefore, Travelstride specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Suppliers and Travelstride partner companies are not authorized Travelstride spokespersons, and their views do not necessarily reflect those of Travelstride.

Travelstride mayshare your email address, contact information, and other pertinent travel information such as budget and destination preferences that you provide with select travel providers. Your contact information and preferences will only be shared if you submit a reservation, or information request, regarding a specific trip or itinerary or company, or if you submit a custom tour request. Travelstride may then send that information directly to the operator or agent so that they can respond to your inquiry. Travelstride uses this process to facilitate the customer getting the most accurate and useful information in the most timely manner.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Materials Provided to www.travelstride.com or Posted on Any Travelstride Web Page

Travelstride does not claim ownership of the materials you provide to www.travelstride.com (including feedback and suggestions) or post, upload, input or submit to any Travelstride Site or our associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Travelstride, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Travelstride is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Travelstride's sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

International Users

The Service is controlled, operated and administered by Travelstride from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Travelstride Content accessed through www.travelstride.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Travelstride, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Travelstride reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Travelstride in asserting any available defenses.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TRAVELSTRIDE, INC AND/OR ITS SUPPLIERS AND PARTNERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

TRAVELSTRIDE, INC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. TRAVELSTRIDE, INC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRAVELSTRIDE, INC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF TRAVELSTRIDE, INC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Travelstride reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Travelstride as a result of this agreement or use of the Site. Travelstride's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Travelstride's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Travelstride with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Travelstride with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Travelstride with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Travelstride reserves the right, in its sole discretion, to change the Terms under which www.travelstride.com is offered. The most current version of the Terms will supersede all previous versions. Travelstride encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Travelstride welcomes your questions or comments regarding the Terms:

Travelstride, Inc

Austin, Texas

Email Address: info@travelstride.com

Effective as of September 01, 2014

Last Updated as of April 4th, 2023