United States Tours & Trips 2020

518 trips to United States tours from 199 tour companies. 1,109 reviews. 4.6/5 avg rating.

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Travel Style Travel Style Relaxed A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers.
Full on For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included.
Mixed You will have solid amounts of both free time and structured time with some activities and meals included.

Trip Type Trip Type Group Tour Groups are between 25-60 people, typically ~30-40. Usually there will be many opportunities to split off and enjoy meals and excursions in smaller groups. This is the most economical way to travel, saving up to 40% versus booking the same itinerary yourself.
Small Group Tour Small groups are usually defined as between 10 and 24 travelers, often less. If you're the kind of person who enjoys more intimate experiences and personal service this is a good choice. All else being equal you will pay a premium for this style vs a larger group tour.
River Cruise These vessels are smaller than most ocean cruisers, limiting which amenties are available. Passenger counts can vary. One of the biggest advantages of a river cruise is the ability to dock at smaller ports and local villages.
Small Ship Cruise Small ship cruises usually have a max passenger count of 500. The primary purpose of these trips is to spend time off the vessel in local ports (e.g. Mediterranean) or experiencing nature (e.g Galapagos or Antarctica). Cabins can vary from budget to luxury.
Private Guided Private tours give you the undivided attention of a guide, and often involve special access to sites and unique experiences not available to larger groups. This is a great option for families, couples, and small friend groups. Expect to pay a bit more for the extra service.
Self Guided / Independent Tour A travel company plans your itinerary and arranges all the logistics including lodging, local activities, and transportantion. You have the flexibility of a solo trip while still getting the convience and time savings of expert planning. Get 90% of the benefits of a tour, without a guide.
Vacation / Holiday Package Similar to a self guided tour, this usually involves a home base, such as a hotel or resort, with packaged activities and day tours as a part of the stay.
Large Ship Cruise This is the "floating city" experience, with multiple ways to enjoy your vacation aboard the ship as much as on land. Ships are multiple floors, provide several activities, culinary, and shopping options. They often make fewer stops and have less time available for shore excursions.

Itinerary Focus

Lodging Level Lodging Level Camping Typically involves most nights sleeping in tents (sometimes permanent tented sites) or in rustic cabins and lodges.
Basic - 2 star You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping.
Value - 3 star Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels.
Premium - 4 star 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards.
Luxury - 5 star The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays.

Price

$ 330 $ 10,000+

Duration Dropdown

Countries Visited

Physical Level Physical Level Very Easy Minimal walking - motor vehicles available for all major parts of trip.
Easy Normal generally flat walking in urban or suburban environments.
Moderate Walking or physical activity half to most of day - no carrying equipment.
Strenuous All or most of day hiking or biking, hills included.
Extreme Very challenging all day hiking and backpacking carrying significant equipment.

Travel Theme

Travelers Age

Rivers & Seas Visitied

Attractions & Cities Visited

Activities & Interests

Solo Friendly Solo Friendly Good for Singles Trips that specifically cater to travelers looking to meet other singles.
No Single Supplement Trips where single supplement is usually not required for solo travelers.

Supplier (Company)

Flight & Transport Inclusions

Continents Visited

Stride Gives Back Stride Gives Back This trip visits a destination impacted by climate change. When you opt in to the Travelstride Gives Back program, we will donate 10% of our net revenue to organizations that help mitigate climate change in these destinations and across the globe. Learn more

Impacted by Climate Change

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Spotlight on New Orleans

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
5 days
$ 254 / day
$ 1,269
From : $ 1,561
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Indulge in a taste of a New Orleans favorite — beignets at Café Du Monde.
  • Enjoy dinner at The Court of Two Sisters.
  • Learn to cook New Orleans-style at the New Orleans School of Cooking.
  • Experience a spirited jazz revue at a jazz club in the French Quarter.
  • Soak in the ambiance of the old South with a drive along St. Charles Avenue.
  • Journey through Louisiana's swamp country on a narrated cruise.
  • Join a local guide for a walking tour of the famous French Quarter.
  • Enjoy a panoramic tour of New Orleans featuring St. Louis Cemetery, opened in 1853.
Visits:
United States
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Discover the Spotlight on Nashville

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
5 days
$ 304 / day
$ 1,519
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Get a taste for Nashville’s cuisine highlighting Southern cooking inspired by decades of international influence.
  • Enjoy a hearty meal of comfort food at the iconic Wildhorse Saloon.
  • Take your reserved seat at a performance at the Grand Ole Opry.
  • Step to the beat at a line-dancing lesson at Wildhorse Saloon.
  • Make the most of your included ticket for the city's Hop on - Hop off Trolley.
  • Wander Franklin, a vibrant town with an award-winning main street.
  • Delve into the heart of country music at the historic Ryman Auditorium.
  • Peruse iconic costumes and instruments at the Country Music Hall of Fame.
  • Venture into RCA Studio B – the recording studio of Elvis Presley and Dolly Parton – with an expert insider.
  • Uncover the history of Carnton, a historic plantation home and makeshift hospital during the Civil War.
Visits:
United States
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Spotlight on Washington, D.C. Exploring America's ...

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
6 days
$ 345 / day
$ 2,069
Travel Style : N/A
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Experience international cuisine in local restaurants throughout the city.
  • Dine by candlelight at historic Gadsby’s Tavern in Old Town Alexandria.
  • Peek into the life of America’s first president at Mount Vernon.
  • Behold the impressive Washington National Cathedral.
  • Stop at Ford’s Theatre where President Lincoln was assassinated.
  • Spend 5 memorable nights in the heart of Washington, D.C.
  • Tour the iconic and storied U.S. Capitol building.
Visits:
United States
View Trip

National Parks Wonders

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
9 days
$ 297 / day
$ 2,675
From : $ 3,290
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • ORIENTATION of Jackson
  • VISIT the towering peaks of Grand Teton National Park, Yellowstone National Park, the Buffalo Bill Center of the West in Cody, Devils Tower National Monument, the Black Hills of South Dakota
  • VIEW Crazy Horse Memorial, Mount Rushmore
  • SCENIC DRIVE through Deadwood
Visits:
Yellowstone National Park, United States
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Spotlight on Santa Fe

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
6 days
$ 262 / day
$ 1,569
From : $ 1,930
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Try your hand at making a tamale at the Santa Fe School of Cooking.
  • Delight in an authentic New Mexican lunch in Chimayo.
  • Hop aboard an open-air tram for a tour of Santa Fe’s most historic and culturally-significant sites.
  • Tour the Loretto Chapel and marvel at its iconic winding staircase.
  • Visit the moving El Santuario de Chimayo, the most important Catholic pilgrimage site in the United States.
  • Visit the Bandelier National Monument and discover gorgeous canyons and mesas.
  • Enjoy a walking tour of Santa Fe Plaza, the central gathering place for Santa Feans for close to 400 years.
  • Amble through the Allan Houser Sculpture Garden.
Visits:
United States
View Trip

Spectacular Canadian Rockies with Rocky Mountaine ...

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
17 days
$ 392 / day
$ 6,660
From : $ 8,192
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR of Vancouver, Victoria, Banff
  • VISIT scenic Butchart Gardens
  • VIEW Lake Louise, Stanley Park, Athabasca Glacier, Mount Robson, Jasper, Banff National Park
  • SCENIC DRIVE along the Icefields Parkway
Visits:
Alaska, Jasper, Vancouver, Canada, United States
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Autumn Colours

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
9 days
$ 275 / day
$ 2,475
From : $ 3,044
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR in Boston
  • VISIT Woodstock, Ben and Jerry's Ice Cream Factory, Acadia National Park and Lexington Green and the the Concord Minute Man National Historical Park North Bridge
  • VIEW Mount Washington
  • SCENIC DRIVE along the Mohawk Trail, Kancamagus Highway
Visits:
Boston, Washington, United States
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Best of Eastern Canada End Montreal

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
9 days
$ 247 / day
$ 2,225
From : $ 2,737
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • ORIENTATION of Toronto, Kingston, Ottawa
  • VISIT CN Tower, Niagara Falls, Quebec City, Eastern Townships, Montreal
  • CRUISE the 1000 Islands dinner cruise and Niagara Falls
Visits:
Montreal, Niagara Falls, Ottawa, Quebec, Toronto, Canada, United States
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Majestic Alaska with Cruise Verandah Stateroom

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
17 days
$ 364 / day
$ 6,685
From : $ 7,608
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR Anchorage, Fairbanks
  • CRUISE Prince William Sound, Kenai Fjords National Park and aboard a paddlewheel boat in Fairbanks.
  • ORIENTATION Valdez, Seward, Denali
  • VISIT Anchorage, Fairbanks, Denali National Park, Valdez, Seward, Alaska Native Heritage Centre, Dog Musher's Kennel, the Alaska Pipeline, Fairbanks Gold Daughters, Riverboat Discovery, Wrangell St Elias Visitor Centre, Valdez Museum, Musk Ox Farm, Alaska Wildlife Conservation Centre
  • VIEW Historic Rika Roadhouse State Park, Alaska Range, Wrangell St. Elias National Park, Mt Denali
  • SCENIC DRIVE along the Scenic Seward Byway
  • ICONIC TRAIN journey through Alaska's wilderness aboard the Alaska Railroad
Visits:
Alaska, Anchorage, Denali, Denali National Park, Fairbanks, Seward, Valdez, Vancouver, Canada, United States
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Mackinac Island featuring the Grand Hotel and the ...

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
8 days
$ 344 / day
$ 2,749
From : $ 3,381
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • D
  • Visit the Henry Ford Museum and explore Greenfield Village.
  • Climb aboard your horse-drawn carriage for an island tour.
  • Visit quaint Frankenmuth, home to the world's largest Christmas store.
  • Spend two nights at the glorious Victorian-era resort, the Grand Hotel.
  • Enjoy a guided tour of Chicago's unique and remarkable landmarks.
  • View extraordinary flowers in bloom at Holland’s Tulip Time Festival.
Visits:
Chicago, United States
View Trip

Spotlight on Santa Fe Holiday

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
6 days
$ 262 / day
$ 1,569
From : $ 1,930
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Try your hand at making a tamale at the Santa Fe School of Cooking.
  • Delight in an authentic New Mexican lunch in Chimayo.
  • Tour the Loretto Chapel and marvel at its iconic winding staircase.
  • Visit the moving El Santuario de Chimayo, the most important Catholic pilgrimage site in the United States.
  • Discover the Georgia O’Keeffe Museum and see thousands of works from this prolific artist.
  • Visit the Bandelier National Monument and discover gorgeous canyons and mesas.
  • Amble through the Allan Houser Sculpture Garden.
Visits:
United States
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Iconic Rockies and Western Canada with Alaska Ver ...

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
20 days
$ 301 / day
$ 6,620
From : $ 7,405
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR in Vancouver, Victoria, Whistler, Banff
  • VISIT Chase, Banff National Park, Jasper National Park
  • VIEW Lake Louise, Athabasca Glacier, Rogers Pass, Athabasca Falls, Sea-to-Sky Gondola, Butchart Gardens, a traditional kekuli built by the people of the First Nations
  • CRUISE across Maligne Lake to iconic Spirit Island
  • SCENIC DRIVE along the Sea-to-Sky Highway, Icefields Parkway
Visits:
Jasper, Vancouver, Canada, United States
View Trip

Spotlight on Santa Fe

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
6 days
$ 262 / day
$ 1,569
From : $ 1,930
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Try your hand at making a tamale at the Santa Fe School of Cooking.
  • Delight in an authentic New Mexican lunch in Chimayo.
  • Hop aboard an open-air tram for a tour of Santa Fe’s most historic and culturally-significant sites.
  • Tour the Loretto Chapel and marvel at its iconic winding staircase.
  • Visit the moving El Santuario de Chimayo, the most important Catholic pilgrimage site in the United States.
  • Visit the Bandelier National Monument and discover gorgeous canyons and mesas.
  • Enjoy a walking tour of Santa Fe Plaza, the central gathering place for Santa Feans for close to 400 years.
  • Amble through the Allan Houser Sculpture Garden.
Visits:
United States
View Trip

Alaska and The Yukon featuring the Yukon, Fairban ...

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
13 days
$ 377 / day
$ 4,899
From : $ 6,026
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Savor a local salmon bake featuring delicious all-you-can-eat Alaskan salmon.
  • Enjoy dinner and a show at the Music of Denali Dinner Theater.
  • Enjoy breakfast aboard a deluxe dome railcar during your ride to Denali National Park.
  • Stop in the village of Carmacks to see the famous Five Finger Rapids.
  • Relax on a scenic sternwheeler cruise on the Chena River.
  • An expert guide takes you on a Tundra Wilderness tour in Denali National Park.
  • Enjoy a scenic glacier cruise of Prince William Sound.
  • Marvel at the incredible views along the renowned Top of the World Highway.
Visits:
Anchorage, Fairbanks, Whitehorse
View Trip

Great Trans-Canadian Journey with Alaska Cruise I ...

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
20 days
$ 364 / day
$ 7,285
From : $ 8,961
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR in Vancouver and Banff
  • ORIENTATION Toronto, Niagara-on-the-Lake
  • VISIT Niagara Falls, Jasper National Park, Banff National Park, Capilano Suspension Bridge
  • VIEW Lake Louise, Athabasca Glacier, Athabasca Falls
  • CRUISE across Maligne Lake to iconic Spirit Island
  • SCENIC DRIVE along Icefields Parkway, Okanagan Valley
  • ICONIC BOAT RIDE to the base of Horseshoe Falls at Niagara Falls
  • ICONIC TRAIN Journey aboard VIA Rail's The Canadian train
Visits:
Jasper, Toronto, Vancouver, Canada, United States
View Trip
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Top United States Experiences and Attractions

Top United States Experiences

Taking a history tour in Boston, along the Freedom Trail and visiting pre-revolutionary sights.

Exploring the busy, vibrant streets of New York City

Taking a small ship cruise in Alaska and admiring the beauty and abundant wildlife of America's "Last Frontier"

Seeing the lush greenery of the Hawaiian Islands 

Walking the boardwalks in Yellowstone National Park to view the geysers and boiling, hissing mudpots.

Wine tasting in California and learning about how the wine industry began here

Driving the Avenue of the Giants in northern California, in awe of the ancient redwoods, the tallest trees on earth.

Attending a jazz or blues club in New Orleans or Memphis and discovering the roots of authentic American music.

Standing on the rim of the Grand Canyon and peering into the depths of one of nature’s great wonders.

Hiking to a waterfall in California’s Yosemite National Park, where it's easy to find stunning hikes no matter your physical level.

Rafting the Salmon River in Idaho for whitewater thrills.

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United States Trip Reviews

1,109 United States Tour Reviews - Summary 94% Recommend

4.6 out of 5
Excellent 865
Great 169
Average 15
Disappointing 13
Terrible 47
Value
4.6
Guide
4.6
Activities
4.6
Lodging
4.6
Transportation
4.6
Meals
4.6

Tour Reviews Write a Review

A great job in an impossible situation

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

I was a group leader on a European trip which was scheduled for Spring Break, right in the middle of the uncertainty of the outbreak, but before shutdowns in the US. It was stressful, we were watching the news everyday, and parents were emailing all the time, but ACIS kept in touch almost daily about our travel plans leading up to departure. As various countries were closed they gave us options to reschedule, cancel, or reroute. When we decided to reroute to a safer destination, they were so responsive and helpful in getting a new trip set up. We got new hotels (Even nicer than our original ones!), and a full time tour guide to travel with us plus the tour manager. When a site we had planned to visit was closed to visitors midway through our trip, ACIS called and gave us three new options and made our choice happen. When we had trouble with our flights getting back home because of airlines cancelling flights, ACIS was able to get us on a new airline and we got home the same time as planned. When a few of our students decided they weren't comfortable going on the trip, they cancelled and got the full refund.

I really can't say enough good things. As a group leader, I so appreciated the support in making decisions and making the trip smooth, fun, and memorable for the students. So many of them kept telling me throughout the trip how happy they were to have been able to do this despite the uncertainty and difficulties.

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Operator ACIS

Don't use ACIS

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

Don't use ACIS, their customer service is horrible. They hide behind the COVID 19, and will not speak to you in person. I requested multiple times to speak to a real person. The only person who did actually call me back was Jon Linker and he forwarded my emails to Laura Smart and requested she call me. Never got a call from her, got an email. She told me to be patient, it has been over a month since I received most, but not all of the money that I was supposed to receive.
ACIS could have avoided aggrevation to both myself and them if they had just picked up the phone. I would strongly advise everyone to avoid travel with this company.. Wish i could have given them a 0!

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Operator ACIS

My son had a trip to France in June

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

My son had a trip to France in June. The trip was canceled 130 days prior to departure date. ACIS honored the agreement and a full refund(minus the insurance and 50$ deductible) was issued. Thank you!

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Operator ACIS

Response to COVID-19 is unacceptable.

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

I have been trying to reach a live person for months. No luck. I guess the phones in that state don't work! I have emailed to supervisors and done the chatbox. While 2 classmates booked on the same trip with the same insurance got refunds less $350. I was told I would get my money less $1300 plus a $350 travel voucher. My child has now graduated from high school. I can't use that!!!!! With all that the high school seniors and their families have lost with COVID-19, why would you do this to us? It is bad enough the trip had to be canceled. I had to change my plans to meet the group as well. At this point, we need our money! This is just cruel! It is like only more disappointment and punishment for the Class of 2020 who worked so hard.

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Operator ACIS

I have triplets that are seniors from…

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

I have triplets that are seniors from Bethpage that we’re suppose to go to Australia in July . The trip was canceled but the company and our group leader keeps saying postponed-to the summer of 2021! However it is not postponed but changed completely from Australia to Japan , my children have no interest in Japan and to be quite frank what college student knows what his or her summer will be like in 2021? I reached out to ACIS and Jon told me I should be happy I’m only loosing 380$ per child ! I did not cancel the trip, I understand if I did it would be my problem but to take the insurance money and the 50$ seems a bit much especially since it’s times 3 for me . I understand our leader has been using ACIS for 10 years maybe it’s time for a change to a more understanding company

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Operator ACIS

Did Not Honor Original Cancellation Policy

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

My daughter and I, like many others, had our trips cancelled due to the travel restrictions imposed in March. ACIS policy states that "if a trip is cancelled by ACIS, a full refund will be made within 45 days," however, new language written by ACIS implies that the decision to cancel was made by participants.

Like many others, my daughter will not be attending her current school next year and has no use for a voucher which is the only way for us to avoid a $2,000 loss (which is approximately 25% of what we paid ACIS). I understand that our trip was months in the planning and that some of those costs may be difficult to recoup, however, it seems that handling the bulk of them (flights, hotels, buses, dining, museum tickets) should be relatively straight forward.

While we would love not to lose so much money, my first request would simply be for more transparency regarding those irrecoverable costs. They have surely been documented so we only ask that they share the information. I know that this is a difficult time for ACIS and its employees but it is also a difficult time for many of these families.

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Operator ACIS

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