Spain Tours & Trips 2020

515 trips to Spain tours from 159 tour companies. 2,297 reviews. 4.5/5 avg rating.

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Style Style Small Group Tour Small groups are usually defined as between 10 and 24 travelers, often less. If you're the kind of person who enjoys more intimate experiences and personal service this is a good choice. All else being equal you will pay a premium for this style vs a larger group tour.
Private Guided Private tours give you the undivided attention of a guide, and often involve special access to sites and unique experiences not available to larger groups. This is a great option for families, couples, and small friend groups. Expect to pay a bit more for the extra service.
Self Guided Tour A travel company plans your itinerary and arranges all the logistics including lodging, local activities, and transportantion. You have the flexibility of a solo trip while still getting the convience and time savings of expert planning. Get 90% of the benefits of a tour, without a guide.
Group Tour Groups are between 25-60 people, typically ~30-40. Usually there will be many opportunities to split off and enjoy meals and excursions in smaller groups. This is the most economical way to travel, saving up to 40% versus booking the same itinerary yourself.
River Cruise These vessels are smaller than most ocean cruisers, limiting which amenties are available. Passenger counts can vary. One of the biggest advantages of a river cruise is the ability to dock at smaller ports and local villages.
Small Ship Cruise Small ship cruises usually have a max passenger count of 500. The primary purpose of these trips is to spend time off the vessel in local ports (e.g. Mediterranean) or experiencing nature (e.g Galapagos or Antarctica). Cabins can vary from budget to luxury.
Large Ship Cruise This is the "floating city" experience, with multiple ways to enjoy your vacation aboard the ship as much as on land. Ships are multiple floors, provide several activities, culinary, and shopping options. They often make fewer stops and have less time available for shore excursions.
Retreats Similar to a self guided tour but staying in one location only with activities and day outings included as a part of the stay.

Price

Duration Dropdown

Travelers Age

Lodging Level Lodging Level Camping Typically involves most nights sleeping in tents (sometimes permanent tented sites) or in rustic cabins and lodges.
Basic - 2 star You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping.
Value - 3 star Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels.
Premium - 4 star 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards.
Luxury - 5 star The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays.

Physical Level Physical Level Very Easy Minimal walking - motor vehicles available for all major parts of trip.
Easy Normal generally flat walking in urban or suburban environments.
Moderate Walking or physical activity half to most of day - no carrying equipment.
Strenuous All or most of day hiking or biking, hills included.
Extreme Very challenging all day hiking and backpacking carrying significant equipment.

Theme

Attractions & Cities Visited

Activities & Interests

Travel Style Travel Style Relaxed A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers.
Full on For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included.
Mixed You will have solid amounts of both free time and structured time with some activities and meals included.

Flight & Transport Inclusions

Solo Friendly Solo Friendly Good for Singles Trips that specifically cater to travelers looking to meet other singles.
No Single Supplement Trips where single supplement is usually not required for solo travelers.

Supplier (Company)

Countries Visited

Continents Visited

Rivers & Seas Visitied

Stride Gives Back Stride Gives Back This trip visits a destination impacted by climate change. When you opt in to the Travelstride Gives Back program, we will donate 10% of our net revenue to organizations that help mitigate climate change in these destinations and across the globe. Learn more

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7-Day Madrid, Andalusia and Toledo - English Mono ...

7 days
$ 212 / day
$ 1,484
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. 1- Very easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Visits:
Madrid, Spain
View Trip

16-Day Special Package: Madrid, Andalusia and Mor ...

16 days
$ 133 / day
$ 2,123
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. 1- Very easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Visits:
Madrid, Spain
View Trip

Madrid, Seville & Barcelona

Great Value Vacations
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
7 days
$ 257 / day
$ 1,802
From : $ 2,433
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. 2- Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Want to stay longer? You can extend this trip up to a total of 10 days!
  • Madrid City Tour & Royal Palace - Half Day Tour
  • Seville City Tour & River Cruise
  • Barcelona Classic City Highlights
Visits:
Barcelona, Madrid, Seville, Spain
View Trip

Pilgrimage to Fatima & Lourdes with Barcelona ...

Collette
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
10 days
$ 197 / day
$ 1,969
From : $ 2,422
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. 2- Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Enjoy regional wine with every included dinner.
  • Gather for a memorable farewell dinner in Barcelona.
  • Worship in the most revered basilicas of Fatima and Lourdes.
  • Spend time at the magnificent Cathedral of Burgos.
  • Visit Gaudi's masterpiece La Sagrada Familia and celebrate Mass.
  • View the site of the fifth apparition in Valinhos.
Visits:
Barcelona
View Trip

Spanish Splendors

Great Value Vacations
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
11 days
$ 214 / day
$ 2,351
From : $ 3,174
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. 2- Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Barcelona Classic City Highlights
  • Valencia City Sightseeing Hop-on/Hop-off Tour (24-hour pass)
  • Madrid City Tour & Royal Palace - Half Day Tour
  • Seville City Tour & River Cruise
  • Malaga City Sightseeing Hop-on/Hop-off Bus Tour (24 Hours)
Visits:
Barcelona, Madrid, Malaga, Seville, Spain
View Trip

Pilgrimage to Fatima & Lourdes with Barcelona ...

Collette
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
10 days
$ 197 / day
$ 1,969
From : $ 2,422
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. 2- Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Enjoy regional wine with every included dinner.
  • Gather for a memorable farewell dinner in Barcelona.
  • Worship in the most revered basilicas of Fatima and Lourdes.
  • Spend time at the magnificent Cathedral of Burgos.
  • Visit Gaudi's masterpiece La Sagrada Familia and celebrate Mass.
  • View the site of the fifth apparition in Valinhos.
Visits:
Barcelona
View Trip

Madrid City Explorer

Great Value Vacations
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
4 days
$ 258 / day
$ 1,031
From : $ 1,392
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. 1- Very easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Want to stay longer? You can extend this trip up to a total of 6 days!
  • Madrid Private Sightseeing Tour
Visits:
Madrid, Spain
View Trip

9-Day Special Package: Madrid and Andalusia - Eng ...

9 days
$ 175 / day
$ 1,576
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. 1- Very easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Visits:
Madrid, Spain
View Trip

Pilgrimage to Fatima & Lourdes with Barcelona ...

Collette
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
10 days
$ 187 / day
$ 1,869
From : $ 2,299
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. 2- Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Enjoy regional wine with every included dinner.
  • Gather for a memorable farewell dinner in Barcelona.
  • Worship in the most revered basilicas of Fatima and Lourdes.
  • Spend time at the magnificent Cathedral of Burgos.
  • Visit Gaudi's masterpiece La Sagrada Familia and celebrate Mass.
  • View the site of the fifth apparition in Valinhos.
Visits:
Barcelona
View Trip

North Spain Discovery

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
8 days
$ 214 / day
$ 2,010
From : $ 2,280
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. 2- Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Begin in Barcelona, sporting fabulous food, stunning coastline and a vibrant atmosphere that has attracted worldwide acclaim. You’ll want to spend more time here beforehand!
  • The fortified medieval city of Pamplona is a great place to discover on foot. Weave through the city's winding alleyways to the Gothic Cathedral and walk down the street of the famous running of the bulls.
  • Logrono is bursting with delicious local produce and wine, just waiting to be enjoyed on an included pinxtos crawl and winery tour. Delicioso!
  • Take a long siesta on the golden beaches of San Sebastian, one of Spain's most scenic coastal destinations. As the sun goes down, join the crowds as they come out to play among the city's exciting nightlife.
  • The Art Walk in Madrid is every art lover's dream. In one small stretch you can browse the Thyssen-Bornemisza Museum, the Reina Sofia and the Prado, one of the world's most celebrated galleries.
Visits:
Barcelona, Bilbao, Madrid, Pamplona, Santiago, Spain
View Trip

Marrakech to Barcelona

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
15 days
$ 207 / day
$ 3,110
From : $ 4,199
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. 2- Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Indulge your senses in the chaotic, colourful souqs of Marrakech. Dine on tagine and couscous in Marrakesh’s biggest outdoor food market and enjoy a glass of freshly squeezed orange juice in the Djemaa el-Fna square
  • Experience medieval Morocco in the city of Fes. Follow a local guide through the tangled streets of the medina and snap a photo of the city's famous tannery
  • The sacred mountain village of Moulay Idriss holds a special place in the hearts of the Moroccan people. Spend the night with a local family in a traditional house and enjoy some delicious home-cooked cuisine
  • Admire the Moorish architecture of Casablanca. The city's grand Mosque of Hassan II is one of the most impressive temples in Morocco
  • Get lost in Granada's charming Albaizin, a World Heritage-listed Moorish neighbourhood, before visiting the famous hilltop fortress of the Alhambra across the river
  • Dine and dance in vibrant Madrid, exploring its character-filled neighbourhoods and world-class art museums
  • The cosmopolitan city of Barcelona pulses with culture, art and an outstanding drinking and dining scene. Discover the eccentric modernist architecture of Antonio Gaudi, who made Barcelona his artistic playground. The unfinished masterpiece of La Sagrada Familia is particularly mind-blowing
Visits:
Barcelona, Casablanca, Granada, Madrid, Marrakech, Medina, Rabat, Seville, Sierra Nevada, Tangier, Morocco, Spain
View Trip

UNESCO Sites & Spanish Paradors

Great Value Vacations
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
7 days
$ 230 / day
$ 1,608
From : $ 2,171
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. 2- Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Madrid Flamenco Tour (Dinner & Show)
Visits:
Salamanca, Toledo, Spain
View Trip

Spain's Wine Regions

Great Value Vacations
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
7 days
$ 277 / day
$ 1,940
From : $ 2,619
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. 2- Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Ribera del Duero Winery Visit and Tasting
  • San Sebastian Tapas Tour With Dinner
Visits:
Madrid, Spain
View Trip

14-Day Special Package: Madrid plus Portugal and ...

14 days
$ 175 / day
$ 2,457
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. 1- Very easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Visits:
Granada, Madrid, Spain
View Trip

Highlights of Spain

Great Value Vacations
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
13 days
$ 162 / day
$ 2,102
From : $ 2,838
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. 2- Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Barcelona City Sightseeing Hop-on/Hop-off Bus Tour (48 Hours)
  • Madrid Private Sightseeing Tour
Visits:
Barcelona, Granada, Madrid, Seville, Spain
View Trip
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Top Spain Experiences and Attractions

Top Spain Experiences

Viewing Antonio Gaudi’s fanciful and enormously ambitious church of La Sagrada Familia in Barcelona, still a work in progress almost 90 years after the architect’s death.

Swimming in the warm waters of the Mediterranean sea off one of Spain’s alluring islands of Mallorca, Ibiza or Formentera.

Staring, amazed, at the detailed tile work in Granada’s 14th-century Moorish palace, the Alhambra.

Staying in a parador, one of the government inns converted from former castles, monasteries, and other atmospheric buildings.

Making the rounds of the tapas bars in Madrid, downing a complimentary olive there, a slice of roasted potato there, and perhaps splurging on a grilled prawn or two.

Throwing tomatoes at strangers in Valencia’s famous La Tomatina, a 40,000-person tomato fight held each August.

Admiring the Old Masters in Madrid’s Prado Museum and Picasso’s masterwork Guernica in the Centro de Arte Reina Sofia.

Taking in a flamenco show at a club in Seville where you know the dancing is authentic.

Joining the pre-dinner crowds along Las Ramblas in Barcelona as they enjoy their evening paseo, while passing chic sidewalk cafes and lively street entertainers.

Marveling at the formal gardens and fountains in Seville’s Royal Alcazar Palace.

Spending an art-filled day in Toledo, home of the painter El Greco and a medieval masterpiece of a city.

Walking at least part of the Camino de Santiago in northern Spain, an ages-old, now newly popular pilgrimage route.

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Spain Trip Reviews

2,297 Spain Tour Reviews - Summary 92% Recommend

4.5 out of 5
Excellent 1,528
Great 548
Average 146
Disappointing 40
Terrible 35
Value
4.5
Guide
4.5
Activities
4.5
Lodging
4.5
Transportation
4.5
Meals
4.5

Tour Reviews Write a Review

Poor

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

Poor, poor, poor!!!!
I received an email telling me of my flight cancellation and that I'd receive alternative flights within 24 hours. 5 days later no email so I called the customer service from which I was told I could have a refund, when I asked for a confirmation email I was told the call centre was unable to generate emails. Anyway 2 weeks passed and no refund so I got back in contact and again I was told I'd receive a voucher refund and this could take up to a week, Weeks later and still no refund, I wouldn't mind but the flight was paid for with a voucher I received after a previous flight was cancelled. Also tried fillig in an online refund applications, as yet still waiting.

Read more
Operator Aer Lingus Vacation Store

I'd like to give -* if that was…

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

I'd like to give -* if that was possible. Do not book a trip with this company. The travel protection insurance is a joke. Three of our party cancelled and got no money back, just a credit which had to be immediately rebooked. When we got to the Edinburgh airport there were no cars available for our party. The list goes on. TERRIBLE COMPANY. THE ABSOLUTE WORST.

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Operator Aer Lingus Vacation Store

I like to give a big shout out to…

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

I like to give a big shout out to Claudia Bombeck from customer service. She went above and beyond to make me feel confident that my trip would go though without a hitch in the uncertain travel times. Not only was she professional but personable at the same time. I've had other Aer Lingus agents take my calls in the past but Claudia is the best.
Thanks,
Maureen F

Read more
Operator Aer Lingus Vacation Store

I wish I could give them zero or…

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

I wish I could give them zero or negative stars. This is absolutely the worse customer service I have ever dealt with. They make it impossible to change reservation ( Aer Lingus canceled the flights due to covid) this company wouldn’t even let me reschedule. They said a supervisor had to call me back in 24-72 hours. Then I was informed that I had until the next day at noon to reschedule or lose my reservation.
They did everything they could do to make sure I missed the window of being able to reschedule.

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Operator Aer Lingus Vacation Store

Do not book a trip with AER LINGUS VACATION STORE

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

I don't even know if this company Aer Lingus Vacation Store is still in business. They are NOT part of Aer Lingus airlines. They have had my money since January 2020. They canceled my 2020 trip and gave credit - NO REFUNDS. Travel advisory for Ireland in Sept. 2021 says DO NOT TRAVEL to Ireland due to Covid. I have sent many emails, spent HOURS on hold. 12 calls just in the last month with no answer, reply or ability to leave a voice message. A month ago a live person answered, she said that she works out of her home and she would get back to me. There is no indication that this call was ever acknowledged nor any actions taken. I am scheduled to leave in a week and I still can't get a hold of anyone at this company. There is no way to cancel on line, I will be resorting to contacting the airline and hotel and car rental directly to see if they will take the cancellation. My friend and I are out over $4,000 by dealing with Aer Lingus Vacation Store.

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Operator Aer Lingus Vacation Store

Aer Lingus - does ANYBODY work here?????

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

Absolute shambles of a company. I know covid is still rife, but come on. Read on.....
Booked flights for Sunday 26th September until 17th October from Manchester to Orlando. First time doing 3 weeks but I'm 60 when we're away and thought this would be a treat. AL informed me that they won't be starting flying out on June as expected because of covid but would be flying from 30th September. So my holidays are before this date. Thought okay - get refund and book for a week later and still get 2 weeks away. Nicey nicey. So I paid a deposit, expecting my voucher to arrive before I pay the balance. Still waiting. Incidentally, I was on the phone for 1.5 hours before I got through to an AI robot, which was a huge waste of time. I had to repeat myself umpteen times and her voice was burbled and gargled like she was drowning. Nothing was achieved. The day comes when I have to pay my balance for my rebooked flight, I go online to pay, but the website is playing up, as actually stated by AL themselves. It said the booking had been cancelled, I assumed because of covid, but no email to say that or even to ask me for my balance, which is just as well I remembered it was due. Tried phoning them and held on for 1hr and 10mins. I phoned another AL number later and held on for 1hr and 30mins. Screenshots to prove! In between all that, desperately trying to get my hands on somebody by email, Facebook or Twitter to no avail. Actually AL on twitter had a statement saying they were having problems with the website and an engineer was working on it! Managed eventually to send a message on FB messenger and got an automated response. Woke up next morning (15 hours after leaving message) and they said as I had not paid my balance on time my booking was cancelled and my deposit was forfeited. I said the deposit should go against a new booking, refunded or even a voucher, under the circumstances. After explaining to them their website was not working and explaining my whole story again, this was to no avail. After 24 messages back and forth (screenshots to prove) she said there was nothing she could do and send in a form! This is still where I am at. Through no fault of my own, trying to pay the balance online, phoning for hours, emailing and messaging them, they are taking no responsibility. Absolute shocking. She said I could have paid by phone, but this was not stated online and I would have probably had to hold on for 2 hours! I have no deposit back and cannot afford to be over £300 out of pocket. They need to get real people there in case of serious problems like this, not AI robots. Disgraceful. Still fighting them.

Read more
Operator Aer Lingus Vacation Store

All Spain tours, river cruises, expedition cruises, and adventure trips. Find the best guided trips and expert planned vacation and holiday packages. Average rating of 4.5 for all Spain trips.

515 trips from 159 tour companies with 2,297 reviews

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"We wander for distraction, but we travel for fulfilment."
Hilaire Belloc
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