Family Friendly Tours & Trips 2020

213 trips to Family Friendly tours from 356 tour companies. reviews. 0.0/5 avg rating.

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Trip Type Trip Type Group Tour Groups are between 25-60 people, typically ~30-40. Usually there will be many opportunities to split off and enjoy meals and excursions in smaller groups. This is the most economical way to travel, saving up to 40% versus booking the same itinerary yourself.
Small Group Tour Small groups are usually defined as between 10 and 24 travelers, often less. If you're the kind of person who enjoys more intimate experiences and personal service this is a good choice. All else being equal you will pay a premium for this style vs a larger group tour.
River Cruise These vessels are smaller than most ocean cruisers, limiting which amenties are available. Passenger counts can vary. One of the biggest advantages of a river cruise is the ability to dock at smaller ports and local villages.
Small Ship Cruise Small ship cruises usually have a max passenger count of 500. The primary purpose of these trips is to spend time off the vessel in local ports (e.g. Mediterranean) or experiencing nature (e.g Galapagos or Antarctica). Cabins can vary from budget to luxury.
Private Guided Private tours give you the undivided attention of a guide, and often involve special access to sites and unique experiences not available to larger groups. This is a great option for families, couples, and small friend groups. Expect to pay a bit more for the extra service.
Self Guided / Independent Tour A travel company plans your itinerary and arranges all the logistics including lodging, local activities, and transportantion. You have the flexibility of a solo trip while still getting the convience and time savings of expert planning. Get 90% of the benefits of a tour, without a guide.
Vacation / Holiday Package Similar to a self guided tour, this usually involves a home base, such as a hotel or resort, with packaged activities and day tours as a part of the stay.
Large Ship Cruise This is the "floating city" experience, with multiple ways to enjoy your vacation aboard the ship as much as on land. Ships are multiple floors, provide several activities, culinary, and shopping options. They often make fewer stops and have less time available for shore excursions.

Price

Duration Dropdown

Travelers Age

Lodging Level Lodging Level Camping Typically involves most nights sleeping in tents (sometimes permanent tented sites) or in rustic cabins and lodges.
Basic - 2 star You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping.
Value - 3 star Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels.
Premium - 4 star 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards.
Luxury - 5 star The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays.

Physical Level Physical Level Very Easy Minimal walking - motor vehicles available for all major parts of trip.
Easy Normal generally flat walking in urban or suburban environments.
Moderate Walking or physical activity half to most of day - no carrying equipment.
Strenuous All or most of day hiking or biking, hills included.
Extreme Very challenging all day hiking and backpacking carrying significant equipment.

Travel Theme

Travel Style Travel Style Relaxed A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers.
Full on For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included.
Mixed You will have solid amounts of both free time and structured time with some activities and meals included.

Itinerary Focus

Countries Visited

Rivers & Seas Visitied

Attractions & Cities Visited

Activities & Interests

Solo Friendly Solo Friendly Good for Singles Trips that specifically cater to travelers looking to meet other singles.
No Single Supplement Trips where single supplement is usually not required for solo travelers.

Supplier (Company)

Flight & Transport Inclusions

Continents Visited

Stride Gives Back Stride Gives Back This trip visits a destination impacted by climate change. When you opt in to the Travelstride Gives Back program, we will donate 10% of our net revenue to organizations that help mitigate climate change in these destinations and across the globe. Learn more

Impacted by Climate Change

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Borneo Family Holiday

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
11 days
$ 166 / day
$ 1,830
From : $ 2,471
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Take a guided walk through the lush lower trails of Kinabalu National Park and witness Mt Kinabalu in all its glory at dawn.
  • Stay overnight among the birds and beasts of the jungle, right next to an oxbow lake, at Kinabatangan Eco Camp.
  • Visit the Sepilok Orangutan Rehabilitation Centre and, if you're lucky, watch baby orangutans learn to swing in a special enclosure.
  • Enjoy a special opportunity to watch protected turtle hatchlings scatter across the beach to the water under the cover of night.
  • Swim, snorkel and stroll along the sandy beaches of Dinawan Island on an included family day trip to this island paradise.
Visits:
Borneo, Kota Kinabalu, Malaysia
View Trip

Botswana Family Safari with Teenagers

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
10 days
$ 164 / day
$ 1,640
From : $ 2,296
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping. Basic (2*)
Highlights
  • Get a load of Victoria Falls, an amazing thundering spectacle. Optional activities for those arriving early include white water rafting, canoeing and flying fox rides
  • Go wildlife-spotting along the river at Chobe National Park, home of the world's highest concentration of African elephants
  • Enjoy some truly unique accommodation in Elephant Sands. Greet elephants as they come to drink from the pool!
  • Get familiar with the fine art of 'poling' as you and your family ride a traditional dugout canoe through the waterways of the Okavango Delta
  • Camping on a remote island in the heart of the Okavango wilderness is an experience you and your family will never forget. As night falls, the sounds of the African bush are like nothing else
  • Support local conservation by visiting the Khama Rhino Sanctuary, the only place left in Botswana where both black and white rhinos reside
Visits:
Maun, Okavango Delta, Johannesburg, Victoria, Victoria Falls, Botswana, South Africa, Zimbabwe
View Trip

Spain: A Family Journey

Abercrombie & Kent
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
10 days
$ 640 / day
$ 5,695
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays. Luxury (5*)
Highlights
  • Explore sunny Spain from seaside Barcelona to heartland Madrid, enjoying kid-friendly experiences designed to inspire
  • Join a local chef to learn how to make some classic Spanish dishes and then enjoy them for lunch on a Culinary Connection
  • Take a dramatic cable car ride in Gibraltar for spectacular views
  • Visit a traditional Andalusian farm in the midst of a UNESCO Bioreserve and interact with the horses and bulls raised there
  • Take part in an exciting scavenger hunt through the Thyssen-Bornemisza Museum in Madrid
  • Ride in a horse-drawn carriage to an authentic flamenco show for a Musical Connection
Visits:
Barcelona, Granada, Madrid, Marbella, Seville, Spain
View Trip

Family Alaska

Abercrombie & Kent
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
8 days
$ 849 / day
$ 6,795
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays. Luxury (5*)
Highlights
  • Explore magnificent Alaska as a family, getting to know local people and places and sharing fun, all-ages activities, such as a ride on the Alaska Railroad GoldStar Dome train through untouched wilderness
  • Watch for calving glaciers and marine wildlife, such as orcas, humpback whales, sea lions and harbor seals, on a Kenai Fjords cruise
  • Watch for wild bears feeding on the shores of Redoubt Bay
  • Flight-see over Denali National Park, landing on a glacier at the base of Denali
  • Learn about Alaskan huskies and dog sledding at the kennels of four-time Iditarod champion Martin Buser
  • Enjoy the company of a dedicated A&K Young Explorers Guide on a visit to Kahiltna Birch Works
Visits:
Alaska, Anchorage, Denali National Park, Kenai Fjords National Park, United States
View Trip

England and France Family Vacation

8 days
$ 697 / day
$ 5,579
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays. Luxury (5*)
Highlights
  • Red Double-Decker Bus Tour: Climb aboard an iconic red double-decker bus for a private tour of London with an elevated view of Westminster Abby and Buckingham Palace.
  • High-Speed Private Boat Ride On The River Thames: Feel like a super spy as you jet on the River Thames on a speedboat that would be right at home with Britain's most famous secret agent.
  • Windsor Castle Tour And Queen Mary's Doll House: Discover how kings and queens lived during a privately guided visit to Windsor Castle, current home to the British royal family!
  • Private Scone-Making Lesson And English Tea: Try your hand at a signature English treat with a scone-making lesson and time for Tea!
  • Archery In The English Countryside: Travel through some of England's lush countryside to a beautiful estate located minutes from historic Windsor. Then, take aim and test your skills as an archer.
  • The Eiffel Tower: Journey to the top of this 1,063 foot (324 meters) — tall structure and get ready for one of the most magnificent views in Paris — or anywhere in the world!
  • Nôtre Dame Cathedral And Louvre Museum: Marvel at the gargoyles of Nôtre Dame Cathedral. Then, as the adults follow a local expert to view some of the world's greatest masterpieces in the Louvre, Junior Adventurers discover famous art works on an interactive scavenger hunt.
  • Biking In Versailles: Explore the city by pedaling along the picturesque streets of Versa
Visits:
Arc de Triomphe, Buckingham Palace, Eiffel Tower, London, Louvre Museum, Notre Dame Cathedral, Paris, Stonehenge, The Grand Gardens of Versailles, The Louvre, Westminster Abbey, Windsor Great Park
View Trip

Family Tanzania Safari

Abercrombie & Kent
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
8 days
$ 812 / day
$ 6,495
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays. Luxury (5*)
Highlights
  • Experience the best of northern Tanzania while staying in classic, family-friendly safari lodges and a luxurious tented safari camp, all set amid landscapes teeming with wildlife
  • Enjoy the services of a dedicated Young Explorers Guide, who travels with the group and organizes activities for all age levels
  • Ride a tuk-tuk through a Tanzanian village, then set out on a family treasure hunt through its market for an authentic opportunity to interact with the locals
  • Take part in a cooking demonstration of local dishes with the chance to sample the results
  • Visit a Maasai village, meet with a village elder to learn about the traditions of this nomadic people and experience an artisan visit with a beadwork demonstration
Visits:
Arusha, Lake Manyara National Park, Ngorongoro Crater, Serengeti National Park, Tanzania
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Italy: A Family Journey
Small Group Tour
Travelstride climate
This trip visits a destination that is significantly affected by climate change

Italy: A Family Journey

Abercrombie & Kent
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
11 days
$ 636 / day
$ 6,995
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays. Luxury (5*)
Highlights
  • Explore glorious iconic cities while diving into kid-friendly fun, connecting the whole family to Italy at its most authentic
  • Spar like a Roman gladiator in a mock combat training session
  • Take a pizza-making lesson and enjoy the fruits of your labor with a classic Italian Culinary Connection
  • Board a train to visit the Cinque Terre villages along the coast
  • Visit a family-owned balsamic vinegar factory, sampling this local favorite before enjoying a farmhouse lunch
  • Attend a master class in mask painting, creating your own Venetian carnival mask as part of an Artisan Connection
Visits:
Cinque Terre, Colosseum, Florence, Leaning Tower of Pisa, Rome, Siena, Sistine Chapel, St. Peter's Basilica, Venice, Italy
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Tanzania Family Safari

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
8 days
$ 284 / day
$ 2,270
From : $ 3,178
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping. Basic (2*)
Highlights
  • Encounter roaring lions and magnificent zebra in the famous Serengeti National Park as our small safari vehicles get you close to the action in this spectacular wildlife arena.
  • Experience the thrill of camping among nature and drift off to sleep to the sounds of the African night.
  • Meet some Maasai Mamas (the name for women artisans in Tanzania) and learn about their village life, including how to prepare a local Swahili dish.
  • Take a mind-blowing safari across the floor of the Ngorongoro Crater for a chance to see the endangered black rhinoceros.
  • Accompanied by a local crew – a leader, driver and cook – you and your family are in excellent hands for the duration of your adventure.
Visits:
Arusha, Nairobi, Ngorongoro Crater, Serengeti National Park, Victoria, Kenya, Tanzania
View Trip

Family adventure to Vietnam

Audley Travel
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
17 days
$ 6,141
From : $ 8,290
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Visits:
Cai Be, Cu Chi Tunnels, Da Nang, Ha Long Bay, Hanoi, Hoi An , Mekong Delta, Saigon, Vietnam
View Trip

Russia family adventure

Audley Travel
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
8 days
$ 3,620
From : $ 4,887
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Visits:
Moscow, St. Petersburg, Russia
View Trip

Turkey Family Retreat: Fethiye

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
5 days
$ 178 / day
$ 890
From : $ 1,095
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Spend a day on the Mediterranean Sea on a private boat, visiting small islands and swimming in the crystal waters.
  • Take part in a Turkish meze cooking class with food that you’ve picked yourself, ready to return home with a host of new dishes for family dinners.
  • The kids will love learning about how turtles are rehabilitated at a dedicated Sea Turtle rescue centre.
  • Enjoy family time on Oludeniz Beach, a world-famous lagoon that is often listed among the top beaches in the world.
Visits:
Turkey
View Trip

Best of Morocco Family Holiday

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
10 days
$ 92 / day
$ 1,000
From : $ 1,239
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Minimal walking. Motor vehicles for all major parts of trip. Wheelchair friendly (check for individual trips). Most cruises. Very Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Spend an evening camped in the Sahara, surrounded by windswept dunes under a thousand (more or less) stars.
  • Whether travelling by train, bus or camel, there's always something to see in this fascinating country.
  • Enjoy exploring the famous cities of Fes and Marrakech during both guided tours and plenty of free time as a family.
  • Morocco’s sights, sounds and flavours never fail to surprise, from ancient Roman ruins to the rocky Atlas Mountains to the bustling city medinas.
Visits:
Ait Benhaddou, Casablanca, Marrakech, Morocco
View Trip

Kenya Family Safari

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
8 days
$ 229 / day
$ 1,830
From : $ 2,562
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping. Basic (2*)
Highlights
  • Venture into the incredible Masai Mara National Reserve for a full-day game drive
  • Make friends with warriors of the Maasai tribe around the camp fire; they'll be on guard for lions while you and your family camp overnight
  • Get a taste of Nairobi, an exciting, cosmopolitan city of sterling restaurants, cafes and museums
  • Keep your eyes peeled for black and white rhinos on an adventure through Lake Nakuru National Park
  • Encounter colourful birds and herds of zebra on a walk around Crater Lake
  • You and your family will be in excellent hands for the duration of your trip, travelling with a crew of three experienced locals – a leader, driver and cook
Visits:
Nairobi, Rift Valley, Kenya
View Trip

Morocco Family Holiday

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
8 days
$ 82 / day
$ 655
From : $ 884
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Morocco is a real feast for the senses. Sip sweet mint tea in rural villages, see goats climbing trees in the desert, and tap your foot to traditional Berber musicians in Marrakech
  • Adventure into the Atlas Mountains and stay with a berber family for an insight into traditional Moroccan life.
  • With French, Portuguese and Jewish influences, Essaouira is about as exotic as it gets. Feast on fresh-caught seafood, explore unique art galleries and be dazzled by a blue-specked townscape
  • Witness the magnificent rolling waves of the Atlantic ocean from the back of a camel
Visits:
Atlas Mountains, Essaouira, Marrakech, Morocco
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Morocco Family Holiday Comfort

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
10 days
$ 112 / day
$ 1,115
From : $ 1,371
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Dodge the donkeys, discover the dye pits and embrace the smell of spices as you navigate the mystical alleyways of Fes under the guidance of your expert leader.
  • Share a cup of sweet mint tea with Berbers and enjoy a local lunch in a mudbrick kasbah as you explore the unchanged culture and stunning scenery of Todra Gorge.
  • Ride a camel over windswept sand dunes at sunset and spend an evening camped under the Sahara’s starry night sky.
  • Witness Morocco’s changing landscapes from the comfort of your private minivan – from fertile valleys and lush pine forests to ancient kasbah ruins and the rocky Atlas Mountains.
  • Enjoy all the benefits of a knowledgeable guide, whilst enjoying plenty of free time as a family to relax, swim and explore at your own pace.
Visits:
Ait Benhaddou, Atlas Mountains, Casablanca, Marrakech, Morocco
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Top Family Friendly Experiences and Attractions

Top Family Friendly Experiences

Stopping at Terres d’Amanares, and trying zip lining

Visiting numerous waterholes in Etosha National Park to spot wildlife

Watching the kids participate in scavenger hunts and hands-on lessons

Spotting humpback whales at Point Adolphus

Visiting Sepilok Orangutan Centre to see Orangutan

Swimming and snorkeling in Gocek’s clean waters

view more

Family Friendly Trip Reviews

0 Family Friendly Tour Reviews - Summary

0.0 out of 5
Excellent 0
Great 0
Average 0
Disappointing 0
Terrible 0
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0.0
Guide
0.0
Activities
0.0
Lodging
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Tour Reviews Write a Review

D
Disappointed
Does Not Recommend

Do Not Trust & Believe Amtrak Vacations

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 2.0
  • Transportation 2.0
  • Meals 1.0

In May, 2021 I booked Amtrak Vacation tour from Seattle, WA to East Glacier & back for myself and my 13 year old grandson. Booking the trip was the only easy thing to occur. The trip was to leave Seattle at 4:40 pm and arrive in East Glacier at 9:40 am the next day. Dinner & breakfast were included since we had a sleeper compartment. The meals were horrible! They were microwave meals that were tasteless! The best food was the breakfast muffin, which they were out of on the return trip. We were also told there would be an observation car. Unfortunately we did not have it when we boarded and could not enjoy the views at all! We were told onboard that we would not pick up the observation car until Spokane, which for us was the middle of the night! When I booked the trip we were also told the shuttle would enable us to visit Glacier, take a boat cruise on Two Medicine Lake, etc. A car was not needed.
Unfortunately less than two weeks prior to the trip, I received an email that the shuttle was not running and the boat tour was canceled. I immediately tried calling, but they were closed for the weekend. On Monday morning I was on hold for 1 hour 45 minutes and finally hung up. In the afternoon I tried again; I was on hold for 2 hours and when I explained my needs, she said I had to talk to customer relations and proceeded to put me on another hold. When I finally got connected, I immediately asked for their direct number in case we were disconnected and - big surprise - there is no direct line! This is the poorest customer relations in the world! I should have guessed at that point that the company really does not care once they have your money. They were absolutely no help at all. They could not help me rent a car, offer solutions of how to get around, etc. I asked what were we going to do at the lodge, the agent said they do have a pool. When we arrived the pool was not open! The Amtrak representative just apologized, she could not connect me to a supervisor. When I suggested the supervisor could call me back within 24 hours, she took my name & number, but you guessed it - no one called. Customer Service is nonexistent. It was only when I called the Glacier Park Lodge that I learned they had known the shuttle was not running since at least April. Amtrak Vacations lied to me and sold the trip under false pretenses and made no attempt to help me. The Lodge was also able to give me the local name of the car rental and I was finally able to secure a car. To add insult to injury, Amtrak gave me a $100 voucher to use on a future trip with them. I will never go on another Amtrak Vacation! Frank Marini is the CEO of both Yankee Leisure Group (travel company) and Amtrak Vacations. He has worked in the travel industry for many years including Collette Vacations. He is familiar with travel companies and knows they offer great customer relations; and many offer refunds when things go wrong - why is so adamant about the "no refund" policy? I would question any company affiliated with him. Beware and do not book with Amtrak Vacations.

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Operator Amtrak Vacations
B
Beth
Does Not Recommend

A company taking advantage of a bad situation

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

I booked a trip with EF Ultimate Break in October for a trip leaving in May. Of course, that trip was rightfully cancelled because of COVID19. What isn’t right is that this company refuses to give refunds for the trip they themselves cancelled. Our options are an expiring trip voucher or to take a refund minus a thousand dollars. I even paid for their insurance and they’re refusing to give a full refund. They’re taking advantage of a pandemic to steal money from young travelers who trusted them with thousands of dollars. They don’t care about their customers and they are not to be trusted with anyone’s money.

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Operator EF College Break (EF Ultimate Break)
C
Chloe
Recommends

Had an amazing and knowledgeable guide

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

Recently completed Intrepid’s Essential Japan tour for 18-29 year olds. Absolutely loved it. Had an amazing and knowledgeable guide, who always went above and beyond to make sure guests were having a great time. Intrepid believe in supporting local businesses, staying in local hostels as well as eating at small, local restaurants. It was great exploring Japan as a local and knowing that Intrepid believes in supporting the small guys as well as sustainable travel. Would definitely book my next tour with them again!

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Operator Intrepid Travel
J
Johan
Recommends

It was an incredible experience!

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

We just wrapped up a Tanzania family safari. It was an incredible experience!

Even the cook made sure my picky teenager would like his breakfast by fixing him his scrambled eggs the way he likes them.

I’ve been dreaming of this trip with my son for a long time and I’m glad I booked it with you guys! We’ll cherish the memories we made for ever

If you’re looking for a real adventure kinda trip then go with Intrepid!

Thank you Thank you Thank you
Johan & Maxime

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Operator Intrepid Travel
o
oMichgano
Does Not Recommend

Worst experience ever

1.0
  • Value 3.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

In July 2018 I booked a trip for 2 to GNP in July 2019. My husband and I are both older with some mobility issues, so I made sure to book a bedroom. I paid in full in January. 2.5 weeks before we were to depart, Amtrak notified my agent that they didn't have a bedroom and would give us two roomettes (room too small, bunks too small, no toilet for old people who need to pee a million times at night). My agent tried for a week to get them to give me a bedroom, but they kept saying "the trains were rearranged and we don't have a bedroom. But we'll keep trying to get one for them." Needless to say, we cancelled the trip (had to cancel or lose money on hotels) and figure out something else to do with our airline tickets. NEVER NEVER EVER WILL I USE AMTRAK; AND I WILL WARN ALL MY FRIENDS, RELATIVES, AND ACQUAINTANCES TO AVOID IT AS WELL. STAY AWAY!!!!!!

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Operator Amtrak Vacations
P
Paula
Recommends

This is an excellent jam

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

This is an excellent jam packed tour of Costa Rica & Panama. The stops are excellent, particularly Corcovado and san Gerardo de Dota. Andres is a brilliant guide and you would be extremely lucky to have him as your group leader.

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Operator Intrepid Travel

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