Japan Tours & Trips 2020

85 trips to Japan tours from 98 tour companies. 1,082 reviews. 4.6/5 avg rating.

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Travel Style Travel Style Relaxed A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers.
Full on For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included.
Mixed You will have solid amounts of both free time and structured time with some activities and meals included.

Trip Type Trip Type Group Tour Groups are between 25-60 people, typically ~30-40. Usually there will be many opportunities to split off and enjoy meals and excursions in smaller groups. This is the most economical way to travel, saving up to 40% versus booking the same itinerary yourself.
Small Group Tour Small groups are usually defined as between 10 and 24 travelers, often less. If you're the kind of person who enjoys more intimate experiences and personal service this is a good choice. All else being equal you will pay a premium for this style vs a larger group tour.
River Cruise These vessels are smaller than most ocean cruisers, limiting which amenties are available. Passenger counts can vary. One of the biggest advantages of a river cruise is the ability to dock at smaller ports and local villages.
Small Ship Cruise Small ship cruises usually have a max passenger count of 500. The primary purpose of these trips is to spend time off the vessel in local ports (e.g. Mediterranean) or experiencing nature (e.g Galapagos or Antarctica). Cabins can vary from budget to luxury.
Private Guided Private tours give you the undivided attention of a guide, and often involve special access to sites and unique experiences not available to larger groups. This is a great option for families, couples, and small friend groups. Expect to pay a bit more for the extra service.
Self Guided / Independent Tour A travel company plans your itinerary and arranges all the logistics including lodging, local activities, and transportantion. You have the flexibility of a solo trip while still getting the convience and time savings of expert planning. Get 90% of the benefits of a tour, without a guide.
Vacation / Holiday Package Similar to a self guided tour, this usually involves a home base, such as a hotel or resort, with packaged activities and day tours as a part of the stay.
Large Ship Cruise This is the "floating city" experience, with multiple ways to enjoy your vacation aboard the ship as much as on land. Ships are multiple floors, provide several activities, culinary, and shopping options. They often make fewer stops and have less time available for shore excursions.

Itinerary Focus

Lodging Level Lodging Level Camping Typically involves most nights sleeping in tents (sometimes permanent tented sites) or in rustic cabins and lodges.
Basic - 2 star You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping.
Value - 3 star Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels.
Premium - 4 star 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards.
Luxury - 5 star The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays.

Price

Duration Dropdown

Countries Visited

Physical Level Physical Level Very Easy Minimal walking - motor vehicles available for all major parts of trip.
Easy Normal generally flat walking in urban or suburban environments.
Moderate Walking or physical activity half to most of day - no carrying equipment.
Strenuous All or most of day hiking or biking, hills included.
Extreme Very challenging all day hiking and backpacking carrying significant equipment.

Travel Theme

Travelers Age

Rivers & Seas Visitied

Attractions & Cities Visited

Activities & Interests

Solo Friendly Solo Friendly Good for Singles Trips that specifically cater to travelers looking to meet other singles.
No Single Supplement Trips where single supplement is usually not required for solo travelers.

Supplier (Company)

Flight & Transport Inclusions

Continents Visited

Stride Gives Back Stride Gives Back This trip visits a destination impacted by climate change. When you opt in to the Travelstride Gives Back program, we will donate 10% of our net revenue to organizations that help mitigate climate change in these destinations and across the globe. Learn more

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Classic Japan

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
12 days
$ 438 / day
$ 5,255
From : $ 6,464
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Surrounded in tranquil scenery, an overnight Buddhist temple stay in Koya-san is as peaceful and unique as it sounds. It’s the perfect place to stop and explore between Kyoto and Hiroshima.
  • With three nights spent in Tokyo, you’ll cover the top sights with your small group and have free time to see at your own pace. With so much to do, you have the power to decide in Japan’s capital.
  • A visit to the Hiroshima Peace Park is a sobering but important experience for understanding the tragedies of Japan’s not so distant past – do so with the local knowledge of your leader to show you the way.
  • Spend a memorable night with an included dinner in a traditional Japanese ryokan in tiny Tsumago – one of the best-preserved Edo-era towns along the ancient Nakesendo Highway.
  • Be impressed by the efficiency and ultra-modernity as you zip from city to town with your included 7-day Japan Rail Pass, including the Shinkansen. Travel has never been so easy!
Visits:
Hiroshima, Kyoto, Tokyo, Imperial Palace, Japan
View Trip

Cultural Treasures of Japan

Collette
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
14 days
$ 336 / day
$ 4,699
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Full day hiking or trekking over medium to long distances. Moderate expectation of physical fitness. Strenuous
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Enjoy a sake tasting at a local sake brewery followed by a Hida beef dinner.
  • Experience a traditional kaiseki dinner with Geisha show in Kyoto.
  • Participate in a sushi-making class given by a professional sushi chef.
  • Try your hand at the centuries-old art of the Japanese tea ceremony, gold leaf decorating and stenciling.
  • Travel by the famous Shinkansen bullet train.
  • Explore the famous Ginza district, the first Western-style shopping district in Japan where modern and history blends.
  • Take in magnificent views of Mt. Fuji from the Hakone Ropeway.
  • Visit multiple UNESCO sites including Shirakawa-go, Nijo Castle, Itsukushima Shinto Shrine and Hiroshima Peace Memorial.
Visits:
Hakone, Hiroshima, Kanazawa, Kyoto, Tokyo, Japan
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Discover Japan

SmarTours
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
12 days
$ 350 / day
$ 4,199
From : $ 9,897
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Explore historic Imperial Palace (Tokyo)
  • See the majestic Mt. Fuji
  • Visit Hakone National Park
  • Opportunity to see the Shirakawago (UNESCO World Heritage Site)
  • Visit Ancient town in Takayama
  • Sightseeing in Kyoto
Visits:
Hakone, Hiroshima, Imperial Palace, Kanazawa, Kyoto, Mount Fuji, Osaka, Shirakawa, Tokyo, Japan
View Trip

Classic Japan tour by train

Audley Travel
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
14 days
$ 5,781
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Visits:
Hakone, Hiroshima, Kyoto, Mount Fuji, Tokyo, Japan
View Trip

Cultural Treasures of Japan

Collette
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
14 days
$ 321 / day
$ 4,499
From : $ 4,919
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Full day hiking or trekking over medium to long distances. Moderate expectation of physical fitness. Strenuous
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Enjoy a Hida beef dinner and sake tasting at a local sake brewery.
  • Experience a traditional kaiseki dinner with Geisha show in Kyoto.
  • Participate in a sushi making class given by a professional sushi chef.
  • Try your hand at the centuries-old art of the Japanese tea ceremony, gold leaf decorating and stenciling.
  • Travel by the famous Shinkansen bullet train.
  • Explore the famous Ginza district, the first Western-style shopping district in Japan where modern and history blends.
  • Take in magnificent views of Mt. Fuji from the Hakone Ropeway.
  • Visit multiple UNESCO sites including Shirakawa-go, Nijo Castle, Itsukushima Shinto Shrine and Hiroshima Peace Memorial.
Visits:
Hakone, Hiroshima, Kanazawa, Kyoto, Tokyo, Japan
View Trip

Tokyo with Mt. Fuji

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
4 days
$ 731 / day
$ 2,925
From : $ 3,598
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR of Tokyo
  • SEE the Tokyo Tower
  • VIEW Mt. Fuji
  • VISIT the Sensoji Temple, the Imperial Palace Plaza and Ginza
  • DIVE INTO CULTURE
Visits:
Tokyo, Japan
View Trip

Splendors of Japan with Hiroshima

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
13 days
$ 527 / day
$ 6,850
From : $ 8,426
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR of Hiroshima
  • VISIT the Water Temple on Awaji Island, the Peace Memorial Park and Museum in Hiroshima and the Itsukushima Shrine on Miyajima Island
Visits:
Hiroshima, Imperial Palace, Osaka, Tokyo, Japan
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Splendors of Japan with Hiroshima - Celebrate the ...

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
13 days
$ 550 / day
$ 7,150
From : $ 8,795
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Visits:
Hiroshima, Imperial Palace, Kyoto, Osaka, Tokyo, Japan
View Trip

Tokyo with Mt. Fuji

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
4 days
$ 694 / day
$ 2,775
From : $ 3,413
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR of Tokyo
  • VISIT the Sensoji Temple, the Imperial Palace Plaza and Ginza
  • VIEW Mt. Fuji
  • SEE the Tokyo Tower
Visits:
Tokyo, Japan
View Trip

Japan in a Week(Twin Room,Start Tokyo, End Osaka)

Contiki
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
8 days
$ 312 / day
$ 2,495
From : $ 3,493
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping. Basic (2*)
Highlights
  • Spend half a day uncovering Tokyo on a sightseeing tour with a Local Guide
  • See the grand Imperial Palace and the buzzy neighbourhood of Shibuya
  • See the Meiji Jingu Shrine, Harajuku & Shibuya Crossing.
  • Visit Asakusa Sensoji Temple & Nakamise Street
Visits:
Kyoto, Osaka, Tokyo, Japan
View Trip

Classic Japan

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
11 days
$ 568 / day
$ 6,250
From : $ 7,688
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR of Tokyo, Kyoto, Hiroshima, Osaka
  • CRUISE along the Sumida River in Tokyo and the Okawa River in Osaka
  • SEE the Togetsukyo Bridge in Arashiyama
  • VISIT Sensoji Temple in Tokyo, Mt. Fuji 5th Station, Gion District and Kinkakuji Temple in Kyoto, the bamboo groves in Arashiyama, Nara Park and Todaiji Temple in Nara, Peace Memorial Park and Museum in Hiroshima, Itsukushima Shrine on Miyajima Island, Tusyunoten Shrine and Umeda Sky Building in Osaka
  • CONNECT WITH LOCALS
  • DIVE INTO CULTURE
  • LOCAL SPECIALIST
  • MAKE A DIFFERENCE
Visits:
Kyoto, Osaka, Tokyo, Japan
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Classic Japan with Matsue and Osaka

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
14 days
$ 635 / day
$ 8,895
From : $ 10,941
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR of Matsue, Tsuyama and Osaka
  • VISIT Matsue Castle, Adachi Museum of Art in Yasugi, Tusyunoten Shrine and Umeda Sky Building in Osaka
  • SEE Tsutenkaku Tower in Osaka
  • CRUISE on Lake Shinjiko in Matsue and along the Okawa River in Osaka
Visits:
Kyoto, Osaka, Tokyo, Japan
View Trip

Splendors of Japan with Hiroshima

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
13 days
$ 525 / day
$ 6,825
From : $ 8,395
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR of Tokyo. Kyoto. Hiroshima
  • SEE the traditional Gassho-zukuri houses in Gokayama, the beautiful gardens of Kenrokuen in Kanazawa
  • VIEW Mt. Fuji
  • VISIT the Sensoji Temple, the Skytree Observation Tower, the Edo Tokyo Museumin Tokyo, Mt. Fuji 5th Station, the Kinkakuji Temple, Fushimi Inari Shrine and Sanjusangen-do Hall in Kyoto, the Water Temple on Awaji Island, Zentsuji Temple, the Itsukushima Shrine on Miyajima Island, the Peace Memorial Park and Museum in Hiroshima and Osaka Castle
  • CONNECT WITH LOCALS
  • DIVE INTO CULTURE
  • LOCAL SPECIALIST
  • MAKE A DIFFERENCE
  • STAYS WITH STORIES
Visits:
Hiroshima, Imperial Palace, Osaka, Tokyo, Japan
View Trip

Hokkaido Winter Discovery

Peregrine Adventures
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
10 days
$ 545 / day
$ 5,450
From : $ 7,358
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Japan is a year round destination and winter is one of the best times of the year to to experience it. the streets are lit up at night and blanketed in snow, the markets are bustling a piping hot bowl of ramen tastes especially good when it is below zero outside!
  • This is a brief but full trip that gets the most out of the northern region of hokkaido in a relatively short amount of time.
  • Venture far afield to the remote lake akan and appreciate the beauty and fragility of the winter home of endangered cranes.
  • Stroll along the snow covered canals of otaru and try your hand at the local art - kitakarou glass blowing.
  • The winter ice and snow festivals here are world famous for its huge and elaborate sculptures. make sure you get your camera out and have your batteries charged as you will take far more photos than you expected!
  • Warm up after your winter wanderings with visits to some of japan's best-known breweries and whiskey distilleries.
Visits:
Tokyo, Japan
View Trip

Japan Unrivalled(Twin Room,Start Tokyo, End Osaka)

Contiki
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
13 days
$ 413 / day
$ 5,695
From : $ 7,511
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping. Basic (2*)
Highlights
  • See Tokyo's Imperial Palace, home of the Emperor of Japan
  • See the Meiji Jingu Shrine, Harajuku & Shibuya Crossing.
  • Grab some sushi at the world-famous Tsukiji fish market in Tokyo
  • Take in the incredible views from the Hakone Ropeway
  • Visit the Itsukushima Shrine & spot miniature deer on Miyajima Island
  • Visit Peace Park & the memorial museum in Hiroshima
  • Stay at a relaxing and spiritual Buddhist guest house in the shadow of Mount Koya
  • Enjoy a traditional Buddhist meal
Visits:
Hakone, Hiroshima, Kyoto, Osaka, Tokyo, Japan
View Trip
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Top Japan Experiences and Attractions

Top Japan Experiences

Visiting the museum and Japanese gardens in Tokyo's Imperial Palace that exhibit traditional Japanese art and history

Seeing the shrines in Kiyomizu-dera Buddhist temple

Visit to Kinkaki-ji also known as the Temple of Golden Pavilion

Enjoying a Japanese tea ceremony (or chado), appreciating the unique way that green matcha tea is prepared and served

Climbing Mount Fuji, Japan’s highest mountain

Hiking in the Yakushima forest or the Sagano bamboo forest

Paying respects at Hiroshima Peace Park and museum, a tribute to the victims of Hiroshima bombing

Seeing to Himeji Castle, built during medieval period for defense purpose

Chanting with Buddhist monks in the early hours of the morning at a Monestary in Koyasan

Soaking in a traditional onsen, sans clothes, as per the Japanese custom

Walking among the many zen temples and gardens in Kyoto

Visiting one of the may popular themed cafes, from animal to anime

Admiring the cherry blossoms of spring, an annual ritual known as hanami

Indulging in sushi and kobe beef, soba noodles, ramen and sake to your heart’s content

Wandering through Kyoto’s Gion district to see geishas in traditional kimonos

Watching a sumo match, a sport that dates back at least 2,000 years to the Edo period

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Japan Trip Reviews

1,082 Japan Tour Reviews - Summary 93% Recommend

4.6 out of 5
Excellent 835
Great 164
Average 22
Disappointing 13
Terrible 48
Value
4.6
Guide
4.6
Activities
4.6
Lodging
4.6
Transportation
4.6
Meals
4.6

Tour Reviews Write a Review

Why I've been loyal to ACIS since 2014

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

I have been using ACIS since 2014, and they are wonderful. Most recently, I was supposed to travel with a group of students in 2020, but the pandemic changed our plans. ACIS was on top of it, and gave us multiple options to adapt without any money lost. We rolled into a 2021 trip, only to find that our destination country was still closed as we were nearing the departure date. Again, ACIS came through for us, rolling us into an alternate trip that was just as exciting and educational as the one when had planned for, and again, no money was lost. They have really gone above and beyond to navigate the "new normal" and keep students traveling in the safest possible way. This is why I am loyal to ACIS. No matter what stumbling blocks life throws out there, ACIS is always prepared with a fantastic backup plan!

Read more
Operator ACIS

Tried and True

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

ACIS always, always, always delivers a top-quality product with top-quality service. I cannot recommend them enough for educational travel. Whether your are a new traveler or highly experienced, they will make your trip accessible, exciting, and as flawless as possible.

Read more
Operator ACIS

The true test of company's ethical…

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

The true test of company's ethical business practices comes when times are tough. Its been tough for the travel industry I realize but the business practices of ACIS are downright appalling.

I have twin daughters both booked on different European trips for last summer. Cancelled due to COVID and extended to this summer which also cancelled.

My one daughter decided in December 2020 to transfer her $200 trip deposit to her sisters trip. They demanded an additional $295 stating that was the minimum they could accept for the other trip. I reluctantly deposited the additional money. 2 months later I had to cancel and they kept $350 of the deposit. So crappy of them to force the deposit of additional funds then keep more than half less than 2 months later. Clearly they are hurting for money but not the way to handle it. its just a money grab.

In addition, when the teacher cancelled the entire trip, they took 30+ days to refund the money and then sent a check made out to my daughter. What a rigmarole to get the check deposited into the rightful account. This company could easily implement refunds via ACH and wouldn't cost them a dime. Although they wouldn't get the float of the funds for which they clearly are banking on. Such a poor business practice. They demand the client provide bank info to pull trip funds but then they send checks for refunds - that's warped !

When asked for their Presidents name and contact info - they refused - multiple times. They kept telling to email the general account and it would directed to the supervisor.
Why would they blatantly refuse to provide such basic info - the President needs to be aware of what's going on.

This company may lead nice trips but their business practices and customer service is sorely lacking.

I have written a similar email to our school board leadership to share my experience which seems to be the experience of many who Ive spoken with as well. Perhaps a new travel partner should be chosen that has a better appreciation for updated cash management and customer service

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Operator ACIS

Our school has traveled with ACIS for over 20 years

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

Our school has traveled with ACIS for over 20 years. We continue to use them because they understand the unique idea of "Educational Travel". They help our students understand the context where history happens and the culture that these places provide. They are professional, they love working with kids and they take care of the details so we can just enjoy and learn. I wouldn't travel with anyone else.

Eric Vande Berg
Eastview High School
Apple Valley, MN

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Operator ACIS

ACIS is miles above the rest :)

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

I have been teaching for 31 years and traveling with ACIS for 17. I did try other travel companies but none can even come close to ACIS. From start to finish, they are there to listen and support you. Preplanning is at YOUR leisure and they are prepared to customize trips and make suggestions based on what your participants want. I cannot say enough about the Tour Managers- professional, helpful, knowledgeable, kind and masters of managing. I have been to 8 countries with them and ignited travel fever in 176 participants. Some of them have returned as chaperones after graduating! ACIS treats their teachers well. They keep their programs fresh, cultural and are expanding more and more into sustainable tourism, service learning and leadership tours. I give ACIS an A+.

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Operator ACIS

Ignored by Customer Service

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

Have been trying to get in Touch with ACIS regarding postponed travel due to COVID. The company has been unresponsive and I fear they may be ignoring anyone who hasn’t traveled yet or requesting their funds back.

Read more
Operator ACIS

All Japan tours, river cruises, expedition cruises, and adventure trips. Find the best guided trips and expert planned vacation and holiday packages. Average rating of 4.6 for all Japan trips.

85 trips from 98 tour companies with 1,082 reviews

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What is Travelstride?
Travelstride is the top community marketplace for tours, local getaways, adventure packages, and tailor-made vacations.

Now you can find, compare, and share trips from 1,000+ operators and expert trip planners. Unlike most travel agencies and websites that only show options from large companies that pay big commissions, we show you all the options we can gather, and we’re adding more all the time. We want you to have all the available information to find your perfect trip, no matter who it’s with. Whether you’re looking for a short weekend getaway or a multi-country expedition, you can find it on Travelstride. About us.

Use Travelstride to:
Search thousands
Search thousands of itineraries and match your style and budget.
Compare local
Compare local experts with renowned tour operators side by side.
Read reviews
Read reviews by travelers and experts.
Read reviews
Save money as a Travelstride member (it's free), with exclusive deals & rebates.
We are on a mission...

...to foster a community connecting travelers to wonderful places, people, & experiences. Learn more.

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  • Bookmark trips you like
  • Share with your travel companions
  • Track price changes
  • Access private discounts on trips you save
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TripFinder is a member-only feature. Don’t worry, it’s free!

With a membership you:

  • Save up to $700 per person!*
  • Access private deals and offers
  • See personalized trip recommendations
  • Save favorite trips
*See Member Savings Program details
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Just use the email address and password provided in the email we sent.

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With your free membership you:

  • Save up to $700 per person!*
  • Access private deals and offers
  • See personalized trip recommendations
  • Save favorite trips
*See Member Savings Program details
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