South Africa Tours & Trips 2020

147 trips to South Africa tours from 239 tour companies. 1,265 reviews. 4.7/5 avg rating.

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Travel Style Travel Style Relaxed A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers.
Full on For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included.
Mixed You will have solid amounts of both free time and structured time with some activities and meals included.

Trip Type Trip Type Group Tour Groups are between 25-60 people, typically ~30-40. Usually there will be many opportunities to split off and enjoy meals and excursions in smaller groups. This is the most economical way to travel, saving up to 40% versus booking the same itinerary yourself.
Small Group Tour Small groups are usually defined as between 10 and 24 travelers, often less. If you're the kind of person who enjoys more intimate experiences and personal service this is a good choice. All else being equal you will pay a premium for this style vs a larger group tour.
River Cruise These vessels are smaller than most ocean cruisers, limiting which amenties are available. Passenger counts can vary. One of the biggest advantages of a river cruise is the ability to dock at smaller ports and local villages.
Small Ship Cruise Small ship cruises usually have a max passenger count of 500. The primary purpose of these trips is to spend time off the vessel in local ports (e.g. Mediterranean) or experiencing nature (e.g Galapagos or Antarctica). Cabins can vary from budget to luxury.
Private Guided Private tours give you the undivided attention of a guide, and often involve special access to sites and unique experiences not available to larger groups. This is a great option for families, couples, and small friend groups. Expect to pay a bit more for the extra service.
Self Guided / Independent Tour A travel company plans your itinerary and arranges all the logistics including lodging, local activities, and transportantion. You have the flexibility of a solo trip while still getting the convience and time savings of expert planning. Get 90% of the benefits of a tour, without a guide.
Vacation / Holiday Package Similar to a self guided tour, this usually involves a home base, such as a hotel or resort, with packaged activities and day tours as a part of the stay.
Large Ship Cruise This is the "floating city" experience, with multiple ways to enjoy your vacation aboard the ship as much as on land. Ships are multiple floors, provide several activities, culinary, and shopping options. They often make fewer stops and have less time available for shore excursions.

Itinerary Focus

Lodging Level Lodging Level Camping Typically involves most nights sleeping in tents (sometimes permanent tented sites) or in rustic cabins and lodges.
Basic - 2 star You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping.
Value - 3 star Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels.
Premium - 4 star 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards.
Luxury - 5 star The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays.

Price

$ 179 $ 10,000+

Duration Dropdown

Countries Visited

Physical Level Physical Level Very Easy Minimal walking - motor vehicles available for all major parts of trip.
Easy Normal generally flat walking in urban or suburban environments.
Moderate Walking or physical activity half to most of day - no carrying equipment.
Strenuous All or most of day hiking or biking, hills included.
Extreme Very challenging all day hiking and backpacking carrying significant equipment.

Travel Theme

Travelers Age

Rivers & Seas Visitied

Attractions & Cities Visited

Activities & Interests

Solo Friendly Solo Friendly Good for Singles Trips that specifically cater to travelers looking to meet other singles.
No Single Supplement Trips where single supplement is usually not required for solo travelers.

Supplier (Company)

Flight & Transport Inclusions

Continents Visited

No filters applied

South Africa Highlights & Safari

SmarTours
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
14 days
$ 214 / day
$ 2,999
From : $ 7,847
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Explore Table Mountain (Cape Town)
  • See the Cape Peninsula (Cape Town)
  • Explore amazing Hluhluwe Game Reserve
  • Visit to Kruger National Park
  • Vist Apartheid Museum (Johannesburg)
Visits:
Cape of Good Hope, Cape Town, Johannesburg, Kruger National Park, Table Mountain, South Africa
View Trip

Best of South Africa

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
15 days
$ 298 / day
$ 4,475
From : $ 5,504
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • VISIT the Kruger National Park, Bourke's Luck Potholes, eSwatini (formerly Swaziland), Port Elizabeth, Tsitsikamma National Park, Knysna and Table Mountain by Cable Car
  • VIEW Blyde River Canyon, God's Window, the Drakensberg mountains and Storms River Mouth
  • SEE South Africa's wildlife and birds on Safari
Visits:
Cape Town, Durban, Kruger National Park, South Africa, Swaziland
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Safari Cruise & Victoria Falls

6 days
$ 366 / day
$ 2,195
From : $ 2,700
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Get the perfect opportunity to take pleasure in the wildlife and birdlife
  • Enjoy the incredible relaxing experience of cruising on the Chobe River
  • Awesome view of magnificent Victoria Falls
  • Cherish brilliant safari experience
Visits:
Chobe National Park, Victoria Falls, Zambezi River, Botswana, South Africa, Zambia, Zimbabwe
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Africa Encompassed Southbound

Intrepid Travel
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
63 days
$ 152 / day
$ 10,170
From : $ 13,440
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping. Basic (2*)
Highlights
  • With permits included in your trip, seek out the rare mountain gorilla on a trek through Uganda's steamy forests and spend an unforgettable hour in their presence.
  • Get the chance to spot and get close to all of the Big Five and more in Masai Mara National Reserve, Serengeti National Park, Ngorongoro Crater, Etosha National Park and Chobe National Park, among others.
  • Experience the two sides of Jinja – a riverside retreat at the source of the Nile, but also the adventure capital of Uganda.
  • Chill out on the northern beaches of Zanzibar enjoying white sand and sparkling blue sea of the Indian Ocean, and cross over to Africa's Atlantic coastline for seafood spreads and dune bashing experiences.
  • Meet with village communities during your African adventure, including the colourful Maasai tribespeople, the hunter-gatherer traditions of the San communities, and local fisherman on Lake Malawi.
Visits:
Cape Town, Etosha National Park, Kampala, Lake Malawi, Luangwa, Nairobi, Rhodes, Zanzibar, Dar es Salaam, Lake Nakuru National Park, Lusaka, Queen Elizabeth National Park, Rift Valley, Victoria, Victoria Falls, Botswana, Kenya, Malawi, Namibia, South Africa, Tanzania, Uganda, Zambia, Zimbabwe, Rwanda
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South Africa & Victoria Falls

Abercrombie & Kent
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
9 days
$ 755 / day
$ 6,795
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays. Luxury (5*)
Highlights
  • Combine contrasting - but consistently luxurious - stays in the city center, wild bush and picturesque Victoria Falls during a single itinerary
  • Discover the Cape of Good Hope and the Boulders African penguin colony
  • Dive into local cuisine with Chef's Table experiences, dining on a chef-led progressive dinner and cooking traditional dishes side-by-side with a chef
  • Experience game drives, bush walks, hippo walks, astronomy and wildlife lectures during a stay at Lion Sands, the only reserve in South Africa to offer safari in both the Sabi and Sand rivers ecosystem
  • Cruise the Zambezi River at sunset, taking time to appreciate the fiery African sky
  • Explore thunderous Victoria Falls by private walking tour and private cycling tour
Visits:
Cape of Good Hope, Cape Town, Johannesburg, Kruger National Park, Livingstone, Table Mountain, Victoria Falls, Zambezi River, South Africa, Zambia, Zimbabwe
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Delta, Dunes & Falls

Peregrine Adventures
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
24 days
$ 406 / day
$ 8,640
From : $ 13,165
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Visit the majestic and magnificent victoria falls and enjoy a mouth-watering feast of local meats, including warthog, buffalo, crocodile and impala at our feature stay property, victoria falls safari lodge.
  • Glide through the okavango delta in a mokoro (traditional dugout canoe) and experience the ambience of this beautiful waterscape.
  • Head out on an afternoon excursion to the makgadikgadi pans, looking out for meerkats and meandering elephants, and enjoy a sundowner in the shadow of an old baobab tree.
  • Learn more about the kalahari from the knowledgeable san people as they sing and dance with you by the campfire.
  • Enjoy relaxing periods between safaris where you can snooze, write a diary, read a book or just take in the magnificent views
  • Enjoy dinner as you watch the sunset from the deck of your houseboat on the okavango delta.
  • Witness the wildlife in etosha national park on a full days game drive.
  • The chance to see giraffe, kudu, impala, baboon, hippo, crocodile, warthog, wildebeest, impala, waterbuck, spotted hyena, jackal, zebra, elephant, lion, cheetah and even the elusive leopard.
  • Enjoy a wine and cheese tasting experience on a working wine farm in the olifants river valley, with your host ‘sparky’.
  • Rise early and witness the colourful sunrise and a picnic breakfast from the edge of fish river canyon, the second largest chasm of its type in the world.
  • Step inside faldela's purple house in the bo-kaap region of cape town for an authentic home-cooked dinner. taste some of the traditional dishes such as 'bredie', 'chilli bites' and 'koesisters'.
Visits:
Cape Town, Okavango Delta, Petrified Forest, Chobe National Park, Victoria, Victoria Falls, Botswana, Namibia, South Africa, Zimbabwe
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Spectacular South Africa Culture & Nature in ...

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
14 days
$ 207 / day
$ 2,899
From : $ 3,566
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Join locals for lunch at a nearby Shebeen, or house tavern.
  • Experience an unforgettable African Boma dinner.
  • Enjoy lunch amongst the ancient milkwood trees in Knysna.
  • Experience a thrilling cable car ride rising more than 3,000 feet.
  • Learn the local beat with a lesson on the djembe drums.
  • Taste the incredible wines that Stellenbosch is acclaimed for.
  • Search for the “Big 5” on two open-air safari game drives.
  • Marvel at the breathtaking Drakensberg Mountains.
  • Behold the luxurious mansions of Soweto — South West Township.
Visits:
Cape Town, Johannesburg, Kruger National Park, Soweto, South Africa
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Wilds of Botswana & Victoria Falls with Cape Town

13 days
$ 422 / day
$ 5,489
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Minimal walking. Motor vehicles for all major parts of trip. Wheelchair friendly (check for individual trips). Most cruises. Very Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Visit mighty Victoria Falls for an awe-inspiring experience
  • Visit a Colony Of Endangered African Penguins, known for the unique sound they make
Visits:
Cape Town, Chobe National Park, Johannesburg, Okavango Delta, Victoria Falls, Botswana, South Africa, Zimbabwe
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Cape Town & Safari Express

SmarTours
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
9 days
$ 222 / day
$ 1,999
From : $ 4,648
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Cape Town Orientation Tour
  • Table Mountain (Cape Town)
  • Cape Peninsula (Cape Town)
  • Winelands (near Cape Town)
  • Robben Island
  • Kruger National Park
Visits:
Cape Town, Johannesburg, Kruger National Park, Robben Island, South Africa
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Spectacular South Africa Culture & Nature in ...

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
13 days
$ 261 / day
$ 3,399
From : $ 3,689
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Join locals for lunch at a nearby Shebeen, or house tavern.
  • Experience an unforgettable African “Boma” dinner.
  • Enjoy lunch amongst the ancient milkwood trees in Knysna.
  • Visit one of the oldest working ostrich farms in Oudtshoorn – the ostrich capital of South Africa – and learn about these fascinating animals.
  • Experience a thrilling cable car ride rising more than 3,000 feet.
  • Learn the local beat with a lesson on the djembe drums.
  • Search for the “Big 5” on an open-air safari game drive!
  • Marvel at the breathtaking Drakensberg Mountains.
  • Behold the luxurious mansions of Soweto — South West Township.
Visits:
Cape Town, Johannesburg, Kruger National Park, Soweto, South Africa
View Trip

Exploring South Africa, Victoria Falls & Botswana

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
14 days
$ 321 / day
$ 4,497
From : $ 5,519
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Full day hiking or trekking over medium to long distances. Moderate expectation of physical fitness. Strenuous
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Experience an authentic bush dinner under the stars in Pilanesberg National Park.
  • Sample South African wines at a vineyard tasting.
  • Get to know a Capetonian family over dinner in their home.
  • Head out for an African sundowner via 4x4 and enjoy the sunset.
  • Explore the Dutch architecture and vineyards of the Cape winelands.
  • Interact with African elephants.
  • Immerse yourself in nature and seek out the elusive "Big 5" on 9 different wildlife safaris.
  • Be whisked away to the top of Table Mountain on an aerial cable car.
  • Witness the incredible beauty and power of Victoria Falls.
Visits:
Cape Town, Kasane
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Essence of South Africa

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
10 days
$ 410 / day
$ 4,095
From : $ 5,037
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • CITY TOUR in Cape Town
  • VISIT Table Mountain, Bo-Kaap, Cape of Good Hope, Franschhoek, Hermanus, the Karongwe Private Game Reserve, Hector Pieterson Museum in Soweto, the Apartheid Museum
  • VIEW the Castle of Good Hope, Boulder's Beach penguin colony, Mandela House in Soweto
Visits:
Cape Town, Johannesburg, Kruger National Park, Table Mountain, South Africa
View Trip

Exploring South Africa, Victoria Falls & Botswana

Collette
Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
14 days
$ 391 / day
$ 5,476
From : $ 6,477
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Full day hiking or trekking over medium to long distances. Moderate expectation of physical fitness. Strenuous
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Experience a traditional braai dinner at Hanglip Mountain under the starry skies.
  • Sample South African wines at a vineyard tasting.
  • Get to know a Capetonian family over dinner in their home.
  • Head out for an African sundowner via 4x4 and enjoy the sunset.
  • Open your eyes to Zimbabwean culture during a specially-guided tour of a local village.
  • Interact with African elephants.
  • Enjoy 7 wildlife safaris in search of the "Big 5."
  • Be whisked away to the top of Table Mountain on an aerial cable car.
  • Witness the incredible beauty and power of Victoria Falls.
Visits:
Cape Town, Johannesburg, Kasane
View Trip

Cape Town Explorer

Trafalgar
Preferred
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
8 days
$ 312 / day
$ 2,495
From : $ 3,368
The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
Travel Style : N/A
Physical Level : N/A
  • N/A
  • Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
    Highlights
    • CITY TOUR in Cape Town
    • VISIT Table Mountain, Bo-Kaap, Cape of Good Hope, Hermanus, Robben Island, Franschhoek and Stellenbosch in the Cape Winelands
    • VIEW the Castle of Good Hope, the Cape Point lighthouse and Betty's Bay penguin colony
    Visits:
    Cape Town, Table Mountain, South Africa
    View Trip

    Okavango Experience

    Intrepid Travel
    Premier
    Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more
    10 days
    $ 149 / day
    $ 1,235
    From : $ 2,086
    The strike-through price reflects either the high season trip price or the average price a traveler pays for a similar itinerary when the components are booked separately.
    Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
    Physical Level : Regular walking or cycling over moderately long, hilly, or bumpy distances. Some public transport or utility vehicles such as safari jeeps. Moderate
    Lodging Level : You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping. Basic (2*)
    Highlights
    • Support local conservation efforts by visiting the Khama Rhino Sanctuary, the only place left in Botswana where both black and white rhinos reside.
    • Go wildlife-spotting with your small group and expert guides along the river at Chobe National Park, home to the world's highest concentration of African elephants.
    • Camping on a remote island in the heart of the Okavango wilderness is an experience you’ll never forget. As the sun sets and night falls, the sounds of Africa come alive.
    • Explore the magnificent Makgadikgadi Salt Pans, some of the largest salt flats in the world. These mind-bending plains make for some magical photography.
    • Your first glimpse of the thundering Victoria Falls is undeniably captivating. With additional time for optional adventures, you’ll get to view the waterfalls from all angles!
    Visits:
    Chobe National Park, Maun, Okavango Delta, Johannesburg, Victoria, Victoria Falls, Botswana, South Africa, Zimbabwe
    View Trip
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    Top South Africa Experiences and Attractions

    Top South Africa Experiences

    Taking a safari tour at Kruger National Park and spotting the Big Five – lions, leopards, rhinos, elephants and Cape buffalo

    Exploring the exciting coastal city of Cape Town

    Getting a real taste of local life touring one of the townships in the Cape Flats area of Cape Town.

    Enjoying an afternoon of winetasting in the South African Winelands

    Marveling at mountains, forests and waterfalls along the Panorama Route, one of South Africa’s most famous scenic drives.

    Experiencing the unique city of Soweto

    Touring the prison and jail cells where the late president Nelson Mandela was held on Robben Island during the apartheid era

    Going on a culinary tour and tasting South Africa’s unique cuisine

    view more

    South Africa Trip Reviews

    1,265 South Africa Tour Reviews - Summary 96% Recommend

    4.7 out of 5
    Excellent 1,007
    Great 199
    Average 21
    Disappointing 10
    Terrible 28
    Value
    4.7
    Guide
    4.7
    Activities
    4.7
    Lodging
    4.7
    Transportation
    4.7
    Meals
    4.7

    Tour Reviews Write a Review

    A great job in an impossible situation

    5.0
    • Value 5.0
    • Guide 5.0
    • Activities 5.0
    • Lodging 5.0
    • Transportation 5.0
    • Meals 5.0

    I was a group leader on a European trip which was scheduled for Spring Break, right in the middle of the uncertainty of the outbreak, but before shutdowns in the US. It was stressful, we were watching the news everyday, and parents were emailing all the time, but ACIS kept in touch almost daily about our travel plans leading up to departure. As various countries were closed they gave us options to reschedule, cancel, or reroute. When we decided to reroute to a safer destination, they were so responsive and helpful in getting a new trip set up. We got new hotels (Even nicer than our original ones!), and a full time tour guide to travel with us plus the tour manager. When a site we had planned to visit was closed to visitors midway through our trip, ACIS called and gave us three new options and made our choice happen. When we had trouble with our flights getting back home because of airlines cancelling flights, ACIS was able to get us on a new airline and we got home the same time as planned. When a few of our students decided they weren't comfortable going on the trip, they cancelled and got the full refund.

    I really can't say enough good things. As a group leader, I so appreciated the support in making decisions and making the trip smooth, fun, and memorable for the students. So many of them kept telling me throughout the trip how happy they were to have been able to do this despite the uncertainty and difficulties.

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    Operator ACIS

    Don't use ACIS

    1.0
    • Value 1.0
    • Guide 1.0
    • Activities 1.0
    • Lodging 1.0
    • Transportation 1.0
    • Meals 1.0

    Don't use ACIS, their customer service is horrible. They hide behind the COVID 19, and will not speak to you in person. I requested multiple times to speak to a real person. The only person who did actually call me back was Jon Linker and he forwarded my emails to Laura Smart and requested she call me. Never got a call from her, got an email. She told me to be patient, it has been over a month since I received most, but not all of the money that I was supposed to receive.
    ACIS could have avoided aggrevation to both myself and them if they had just picked up the phone. I would strongly advise everyone to avoid travel with this company.. Wish i could have given them a 0!

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    Operator ACIS

    My son had a trip to France in June

    5.0
    • Value 5.0
    • Guide 5.0
    • Activities 5.0
    • Lodging 5.0
    • Transportation 5.0
    • Meals 5.0

    My son had a trip to France in June. The trip was canceled 130 days prior to departure date. ACIS honored the agreement and a full refund(minus the insurance and 50$ deductible) was issued. Thank you!

    Read more
    Operator ACIS

    Response to COVID-19 is unacceptable.

    1.0
    • Value 1.0
    • Guide 1.0
    • Activities 1.0
    • Lodging 1.0
    • Transportation 1.0
    • Meals 1.0

    I have been trying to reach a live person for months. No luck. I guess the phones in that state don't work! I have emailed to supervisors and done the chatbox. While 2 classmates booked on the same trip with the same insurance got refunds less $350. I was told I would get my money less $1300 plus a $350 travel voucher. My child has now graduated from high school. I can't use that!!!!! With all that the high school seniors and their families have lost with COVID-19, why would you do this to us? It is bad enough the trip had to be canceled. I had to change my plans to meet the group as well. At this point, we need our money! This is just cruel! It is like only more disappointment and punishment for the Class of 2020 who worked so hard.

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    Operator ACIS

    I have triplets that are seniors from…

    1.0
    • Value 1.0
    • Guide 1.0
    • Activities 1.0
    • Lodging 1.0
    • Transportation 1.0
    • Meals 1.0

    I have triplets that are seniors from Bethpage that we’re suppose to go to Australia in July . The trip was canceled but the company and our group leader keeps saying postponed-to the summer of 2021! However it is not postponed but changed completely from Australia to Japan , my children have no interest in Japan and to be quite frank what college student knows what his or her summer will be like in 2021? I reached out to ACIS and Jon told me I should be happy I’m only loosing 380$ per child ! I did not cancel the trip, I understand if I did it would be my problem but to take the insurance money and the 50$ seems a bit much especially since it’s times 3 for me . I understand our leader has been using ACIS for 10 years maybe it’s time for a change to a more understanding company

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    Operator ACIS

    Did Not Honor Original Cancellation Policy

    1.0
    • Value 1.0
    • Guide 1.0
    • Activities 1.0
    • Lodging 1.0
    • Transportation 1.0
    • Meals 1.0

    My daughter and I, like many others, had our trips cancelled due to the travel restrictions imposed in March. ACIS policy states that "if a trip is cancelled by ACIS, a full refund will be made within 45 days," however, new language written by ACIS implies that the decision to cancel was made by participants.

    Like many others, my daughter will not be attending her current school next year and has no use for a voucher which is the only way for us to avoid a $2,000 loss (which is approximately 25% of what we paid ACIS). I understand that our trip was months in the planning and that some of those costs may be difficult to recoup, however, it seems that handling the bulk of them (flights, hotels, buses, dining, museum tickets) should be relatively straight forward.

    While we would love not to lose so much money, my first request would simply be for more transparency regarding those irrecoverable costs. They have surely been documented so we only ask that they share the information. I know that this is a difficult time for ACIS and its employees but it is also a difficult time for many of these families.

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    Operator ACIS

    All South Africa safaris, tours, and adventure trips. Find the best guided trips and expert planned vacation and holiday packages. Average rating of 4.7 for all South Africa trips.

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