Train & Rail Journeys Tours & Trips 2020

59 trips to Train & Rail Journeys tours from 136 tour companies. 1,085 reviews. 4.7/5 avg rating.

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Trip Type Trip Type Group Tour Groups are between 25-60 people, typically ~30-40. Usually there will be many opportunities to split off and enjoy meals and excursions in smaller groups. This is the most economical way to travel, saving up to 40% versus booking the same itinerary yourself.
Small Group Tour Small groups are usually defined as between 10 and 24 travelers, often less. If you're the kind of person who enjoys more intimate experiences and personal service this is a good choice. All else being equal you will pay a premium for this style vs a larger group tour.
River Cruise These vessels are smaller than most ocean cruisers, limiting which amenties are available. Passenger counts can vary. One of the biggest advantages of a river cruise is the ability to dock at smaller ports and local villages.
Small Ship Cruise Small ship cruises usually have a max passenger count of 500. The primary purpose of these trips is to spend time off the vessel in local ports (e.g. Mediterranean) or experiencing nature (e.g Galapagos or Antarctica). Cabins can vary from budget to luxury.
Private Guided Private tours give you the undivided attention of a guide, and often involve special access to sites and unique experiences not available to larger groups. This is a great option for families, couples, and small friend groups. Expect to pay a bit more for the extra service.
Self Guided / Independent Tour A travel company plans your itinerary and arranges all the logistics including lodging, local activities, and transportantion. You have the flexibility of a solo trip while still getting the convience and time savings of expert planning. Get 90% of the benefits of a tour, without a guide.
Vacation / Holiday Package Similar to a self guided tour, this usually involves a home base, such as a hotel or resort, with packaged activities and day tours as a part of the stay.
Large Ship Cruise This is the "floating city" experience, with multiple ways to enjoy your vacation aboard the ship as much as on land. Ships are multiple floors, provide several activities, culinary, and shopping options. They often make fewer stops and have less time available for shore excursions.

Price

Duration Dropdown

Travelers Age

Lodging Level Lodging Level Camping Typically involves most nights sleeping in tents (sometimes permanent tented sites) or in rustic cabins and lodges.
Basic - 2 star You'll stay in no-frills, but clean and comfortable, hotels or guesthouses. A 'Basic' trip might also involve a few nights of camping.
Value - 3 star Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels.
Premium - 4 star 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards.
Luxury - 5 star The highest level of comfort and service. All accomodations are in four or five star hotels, boutique lodges or high-end homestays.

Physical Level Physical Level Very Easy Minimal walking - motor vehicles available for all major parts of trip.
Easy Normal generally flat walking in urban or suburban environments.
Moderate Walking or physical activity half to most of day - no carrying equipment.
Strenuous All or most of day hiking or biking, hills included.
Extreme Very challenging all day hiking and backpacking carrying significant equipment.

Travel Theme

Activities & Interests

Attractions & Cities Visited

Travel Style Travel Style Relaxed A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers.
Full on For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included.
Mixed You will have solid amounts of both free time and structured time with some activities and meals included.

Countries Visited

Rivers & Seas Visitied

Itinerary Focus

Solo Friendly Solo Friendly Good for Singles Trips that specifically cater to travelers looking to meet other singles.
No Single Supplement Trips where single supplement is usually not required for solo travelers.

Flight & Transport Inclusions

Supplier (Company)

Continents Visited

Impacted by Climate Change

Stride Gives Back Stride Gives Back This trip visits a destination impacted by climate change. When you opt in to the Travelstride Gives Back program, we will donate 10% of our net revenue to organizations that help mitigate climate change in these destinations and across the globe. Learn more

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Japan's Cultural Treasures

14 days
$ 343 / day
$ 4,795
Travel Style : You will have solid amounts of both free time and structured time with some activities and meals included. Mixed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : 3 to 4 star western hotel equivalents. While not all lodging will be 'luxury' they will be quite comfortable by western standards. Comfort (4*)
Highlights
  • Visit the seventh-century Asakusa Kannon Temple
  • The trip to Hakone, located about 50 miles west of Tokyo. 
  • Hakone is beloved by the Japanese for its hot-spring resorts, mountains, lakes, and historical sites
  • Visit Hamamatsuya, a workshop specializing in wooden handcrafts.
  • Visit one of the many houses of Kanazawa where the samurai—Japan's famed class of noble warriors—once lived
  • Visit the history and culture of Gokayama
  • Enjoy a traditional dance performance


Visits:
Hakone, Kanazawa, Kyoto, Tokyo, Japan
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Madrid, Seville & Barcelona

7 days
$ 1,772
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Sample the flavors of Spain at a tapas bar!
  • Seville is rumored to be the birthplace of flamenco - what better place to catch a show?!
  • Treat yourself to a horse-drawn carriage ride in historic Seville.
  • Experience the distinct culture of Spain's Catalan region.
  • Explore the whimsical works of eclectic architect Antoni Gaudí during your time in Barcelona.
Visits:
Barcelona, Dali, Madrid, Seville, Spain
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Highlights of Scotland by Rail

8 days
$ 1,654
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Enjoy scenic views of the city from Edinburgh Castle, which sits perched atop an extinct volcano.
  • Pay a visit to Scotland's oldest pub, the Sheep Heid Inn in Edinburgh!
  • Enjoy breathtaking views of the Scottish countryside as you ride the rail from city to city.
  • Embark on a quest for Nessie during your special Loch Ness river tour.
  • Treat yourself to a sampling of Scotland's famous spirit: Scotch!
Visits:
Edinburgh, Glasgow, Inverness, Loch Ness, National Museum of Scotland, Palace of Holyroodhouse, Vatican Museum, Scotland, United Kingdom
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Spanish Splendors

11 days
$ 2,217
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Come face-to-face with some of the most amazing architecture in the world. See the famous masterpieces of Antoni Gaudí and many others.
  • Indulge in authentic Spanish cuisine! Be sure to try tapas, Gazpacho, Paella, and more traditional favorites.
  • Thrill-seekers can walk across Malaga's Caminito del Rey, the world's most dangerous footpath.
  • Experience the differences in local culture as you travel to 5 diverse cities.
  • See a traditional Flamenco show or bullfight!
Visits:
Barcelona, Madrid, Malaga, Sahara Desert, Santa Cruz Island, Seville, Valencia, Spain
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Essential Peru: Lima, Sacred Valley, Machu Picchu ...

8 days
$ 2,109
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Enjoy the salty cool air and fresh ceviche in Peru's capital of Lima where you will begin and end your trip.
  • Travel across the fertile land and ancient Inca civilizations in the Sacred Valley.
  • Catch your breath as you reach the entrance to Machu Picchu, a magnificent 7th World Wonder!
  • From the temples to the Inca architecture, discover the beauty of the Lost City of the Incas.
  • Enjoy a walking tour of Peru’s colonial city, Cusco, the undisputed archaeological capital of the Americas.
Visits:
Aguas Calientes, Machu Picchu, Ollantaytambo, Sacred Valley, Peru
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Ireland by Rail

7 days
$ 1,418
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Experience the famed nightlife of Dublin's Temple Bar district!
  • Don’t want to drive in Ireland? The Irish Rail is modern, comfortable and a convenient way to travel.
  • Enjoy a pint of Guinness in Dublin, where even the pipes are optimized to enhance the stout's flavor.
  • Discover viking ruins and ancient fortresses!
  • Treat yourself to a performance in Gaelic in Galway's National Irish Language Theater.
Visits:
Connemara, Dublin, Galway, Ireland
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Dublin & Galway by Rail

7 days
$ 1,296
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Treat yourself to a pint of Guinness in one of Dublin's pubs, many of which offer live music!
  • Along with convenience, the Irish Rail offers you some of the finest scenic views of Ireland.
  • Travel in comfort via high-speed train from city to city as stunning scenery rolls by.
  • Treat yourself to a plate of Galway's famous locally-caught oysters!
  • Learn how to pour the perfect pint at the Guinness Storehouse, if you'd like.
Visits:
Dublin, Galway, Ireland
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Dublin, Cork & Killarney by Rail

7 days
$ 1,124
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Explore the diverse cities of Dublin, Cork and Killarney.
  • Traveling by rail allows you to relax in between cities and arrive well-rested and ready to explore!
  • Visit the English Market in Cork and get a feel for how the locals live.
  • Warm and welcoming city center accommodations invite you to get comfortable and enjoy your stay!
  • Dublin has a wealth of activities ranging from the colorful Temple Bar area to the magnificent St. Patrick’s Cathedral.
Visits:
Cork, Dingle Peninsula, Dublin, Killarney National Park, Ring of Kerry, Ireland
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Dublin & Belfast by Rail

6 days
$ 1,472
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Take in Dublin's artisanal food scene with the Delicious Dublin walking tour
  • Take the Etihad Skyline Tour Walk in Dublin's GAA museum
  • Picnic in Cave Hill County Park to see all of Belfast spread out before you
  • See Belfast's Ulster Folk Museum for a peek into history
  • Check out the Guinness Storehouse before you leave Dublin!
Visits:
Belfast, Chester, Dublin, Ireland
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Edinburgh & Glasgow by Rail

6 days
$ 1,365
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Treat yourself to a pint at Scotland's oldest pub, the Sheep Heid Inn in Edinburgh!
  • Discover Edinburgh's tumultuous past during your Secrets of the Royal Mile walking tour.
  • Take in the breathtaking Scottish countryside as you ride the rail from city to city.
  • Enjoy panoramic views of Glasgow from atop a double-decker sightseeing bus with your included bus tour.
  • Treat yourself to Scotland's world-famous scotch at a pub and rub elbows with the locals!
Visits:
Edinburgh, Glasgow, National Museum of Scotland, Palace of Holyroodhouse, Scotland, United Kingdom
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Madrid and Barcelona

7 days
$ 1,635
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Get lost in the power of Picasso's Guernica, on display in Madrid's Reina Sofia museum.
  • Treat yourself to a Flamenco show in Madrid, where you'll experience firsthand the soul of Spain in the form of dance.
  • Sample and savor the city's most iconic dishes - Jamón Ibérico in Madrid and paella in Barcelona!
  • Take a stroll through Barcelona's Gothic Quarter, where you'll pass by looming cathedrals, medieval buildings, and authentic eateries!
  • Get lost in the whimsical works of Antoni Gaudí, whose legacy can be felt at every major landmark in the city.
Visits:
Barcelona, Madrid, Sofia, Spain
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Scenic Switzerland: Rail Journey through the Mountains

12 days
$ 4,333
Travel Style : For those looking to maximize their sight seeing time. You thrive on a packed day’s schedule from 8 am to 6pm, with some (but limited) free time. Most activities and meals included. Full on
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Enjoy a tour through Zurich, the capital, and take in its sights and maze of city streets.
  • Sit back and relax as you take a comfortable train from destination to destination.
  • Explore the beauty of Switzerland, from Lake Lucerne to the Top of Europe: Jungfraujoch.
  • Snap photos of medieval castles in Bellinzona, palaces in Tirano, and stunning natural scenery encompassing almost every stop.
  • Indulge in the cuisine of Switzerland, from cheese fondue to Basel-style roasted flour soup.
Visits:
Bellinzona, Lucerne, St. Moritz, Zermatt, Zurich, Switzerland
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London & Brussels by Rail

7 days
$ 1,968
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Get acquainted with London's sprawl with a ride on the London Eye by the River Thames.
  • Make sure you have enough battery to snap photos in front of Big Ben, Tower Bridge and Buckingham Palace!
  • Travel in style on the Eurostar train and pass beautiful countryside on your way to Brussels.
  • Stand in awe at Grand Place, the heart of Brussels and one of the world's most beautiful squares!
  • From moules frites to waffles and chocolate, Brussels' food scene is one of the most delicious in Europe.
Visits:
Brussels, London, England, United Kingdom
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Paris, London & Amsterdam by Rail

10 days
$ 2,711
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Paris does museums like no other city in the world, whether it's the Mona Lisa at the Louvre or Monet's water lilies at Musee d'Orsay.
  • Cross the iconic Tower Bridge and see London's famous landmarks: Big Ben, Westminster Abbey, and Trafalgar Square.
  • Head straight to a bakery when you arrive in Amsterdam to try the famous Dutch treat stroopwafel!
  • Explore each city with ease using your included sightseeing passes.
  • Travel between Amsterdam, Paris and London from the comfort of a high-speed train. Admire the countryside as you hop from city to city!
Visits:
Amsterdam, London, Paris, France
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Lake Como, Florence & Rome

9 days
$ 2,064
Travel Style : A lot of free time, with very few inclusions. Ideal for independent and/or low-key travelers and cruisers. Relaxed
Physical Level : Some walking over short or flat distances. Some trips may include cycling options. Some are wheelchair friendly (check for individual trips). Some cruises. Easy
Lodging Level : Mid-range budget with accommodations ranging from comfortable lodges, guesthouses, and homestays to three star hotels. Value (3*)
Highlights
  • Explore picturesque gardens and villas while surrounded by the stunning lakes of Como.
  • Enjoy breathtaking views of the Italian countryside as you make your way from destination to destination by rail.
  • Stare into the eyes of Michelangelo's David in Florence.
  • Legend has it that throwing a coin into Rome's Trevi Fountain will guarantee you a return trip to the Eternal City; toss one in and find out for yourself!
  • Enjoy early entrance admission to the Vatican Museums, where you can experience Michelangelo's famous Sistine Chapel ceiling firsthand.
Visits:
Accademia museum, Colosseum, Florence, Lake Como, Milan, Piazza San Marco, Rome, Sistine Chapel, Tuscany, Vatican Museum, Villa del Balbianello, Italy
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Top Train & Rail Journeys Experiences and Attractions

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Train & Rail Journeys Trip Reviews

1,085 Train & Rail Journeys Tour Reviews - Summary 97% Recommend

4.7 out of 5
Excellent 871
Great 151
Average 36
Disappointing 10
Terrible 17
Value
4.7
Guide
4.7
Activities
4.7
Lodging
4.6
Transportation
4.7
Meals
4.7

Tour Reviews Write a Review

I'd like to give -* if that was…

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

I'd like to give -* if that was possible. Do not book a trip with this company. The travel protection insurance is a joke. Three of our party cancelled and got no money back, just a credit which had to be immediately rebooked. When we got to the Edinburgh airport there were no cars available for our party. The list goes on. TERRIBLE COMPANY. THE ABSOLUTE WORST.

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Operator Aer Lingus Vacation Store

I like to give a big shout out to…

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0

I like to give a big shout out to Claudia Bombeck from customer service. She went above and beyond to make me feel confident that my trip would go though without a hitch in the uncertain travel times. Not only was she professional but personable at the same time. I've had other Aer Lingus agents take my calls in the past but Claudia is the best.
Thanks,
Maureen F

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Operator Aer Lingus Vacation Store

I wish I could give them zero or…

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

I wish I could give them zero or negative stars. This is absolutely the worse customer service I have ever dealt with. They make it impossible to change reservation ( Aer Lingus canceled the flights due to covid) this company wouldn’t even let me reschedule. They said a supervisor had to call me back in 24-72 hours. Then I was informed that I had until the next day at noon to reschedule or lose my reservation.
They did everything they could do to make sure I missed the window of being able to reschedule.

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Operator Aer Lingus Vacation Store

Do not book a trip with AER LINGUS VACATION STORE

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

I don't even know if this company Aer Lingus Vacation Store is still in business. They are NOT part of Aer Lingus airlines. They have had my money since January 2020. They canceled my 2020 trip and gave credit - NO REFUNDS. Travel advisory for Ireland in Sept. 2021 says DO NOT TRAVEL to Ireland due to Covid. I have sent many emails, spent HOURS on hold. 12 calls just in the last month with no answer, reply or ability to leave a voice message. A month ago a live person answered, she said that she works out of her home and she would get back to me. There is no indication that this call was ever acknowledged nor any actions taken. I am scheduled to leave in a week and I still can't get a hold of anyone at this company. There is no way to cancel on line, I will be resorting to contacting the airline and hotel and car rental directly to see if they will take the cancellation. My friend and I are out over $4,000 by dealing with Aer Lingus Vacation Store.

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Operator Aer Lingus Vacation Store

Aer Lingus - does ANYBODY work here?????

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

Absolute shambles of a company. I know covid is still rife, but come on. Read on.....
Booked flights for Sunday 26th September until 17th October from Manchester to Orlando. First time doing 3 weeks but I'm 60 when we're away and thought this would be a treat. AL informed me that they won't be starting flying out on June as expected because of covid but would be flying from 30th September. So my holidays are before this date. Thought okay - get refund and book for a week later and still get 2 weeks away. Nicey nicey. So I paid a deposit, expecting my voucher to arrive before I pay the balance. Still waiting. Incidentally, I was on the phone for 1.5 hours before I got through to an AI robot, which was a huge waste of time. I had to repeat myself umpteen times and her voice was burbled and gargled like she was drowning. Nothing was achieved. The day comes when I have to pay my balance for my rebooked flight, I go online to pay, but the website is playing up, as actually stated by AL themselves. It said the booking had been cancelled, I assumed because of covid, but no email to say that or even to ask me for my balance, which is just as well I remembered it was due. Tried phoning them and held on for 1hr and 10mins. I phoned another AL number later and held on for 1hr and 30mins. Screenshots to prove! In between all that, desperately trying to get my hands on somebody by email, Facebook or Twitter to no avail. Actually AL on twitter had a statement saying they were having problems with the website and an engineer was working on it! Managed eventually to send a message on FB messenger and got an automated response. Woke up next morning (15 hours after leaving message) and they said as I had not paid my balance on time my booking was cancelled and my deposit was forfeited. I said the deposit should go against a new booking, refunded or even a voucher, under the circumstances. After explaining to them their website was not working and explaining my whole story again, this was to no avail. After 24 messages back and forth (screenshots to prove) she said there was nothing she could do and send in a form! This is still where I am at. Through no fault of my own, trying to pay the balance online, phoning for hours, emailing and messaging them, they are taking no responsibility. Absolute shocking. She said I could have paid by phone, but this was not stated online and I would have probably had to hold on for 2 hours! I have no deposit back and cannot afford to be over £300 out of pocket. They need to get real people there in case of serious problems like this, not AI robots. Disgraceful. Still fighting them.

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Operator Aer Lingus Vacation Store

Stuck in a foreign country with no recourse

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0

I just had Aer Lingus cancel parts of my flight back to the US. Despite the fact that I had a ticket in my hand for Aer Lingus, they were unwilling to help me sort a new flight, stating that I had booked through Kayak and they were unable to alter flights booked through a third party.

I contacted the booking agency who said this was not true. The agency told me that they have agreements with other airlines for situations just like this, and that there were laws specifically for this. Still, they refused to help me or let me speak to a manager. For some reason, they also hung up on me not once but twice. I know it's had to believe, but I was incredibly nice even though it was a horrible situation.

They said the call dropped, but it switched to hold music before it dropped, so that doesn't make sense.

Of course now, flights are triple what I paid six months ago. I am stuck in the UK with no way home. I may look into a solicitor. This doesn't seem right.

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Operator Aer Lingus Vacation Store

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59 trips from 136 tour companies with 1,085 reviews

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