CroisiEurope

As a female solo traveller, I especially appreciated CroisiEurope's summer special waiving single supplements.
I am non-EU national, and very much enjoyed the international clientele .
My flight arrived later than the prescribed boarding time, the crew had my cabin ready, and held dinner. Both land side New York office and the onboard crew were very welcoming, and most attention to detail. Special recognition to Charina, my reservation agent, and Daniel the ship's purser.
The vessel's decor is very discreet, comfortable, and relaxing -- no neon, casino, etc. The elegance one would expect from a French company.
The land tours were very comprehensive, in comfortable coaches, with sufficient rest stops. Lunches ashore were included, as appropriate. As advertised, both alcoholic and non-alcoholic beverages were included. In-town shopping was available, but not forced.
In all, a delightful experience. I look forward to another voyage with CroisiEurope. The company offers so many unique intineraries, it may be difficult to select.

We had never been on a European river cruise before and chose this one for its brevity, just four nights. We were very happy with our choice and heartily recommend Croisieurope to travelers seeking affordable luxury plus top-flight service. The Renoir was refurbished to a very high standard in 2018 and it shows—comfortable beds, a ship-shape bathroom, lots of clever storage, individual climate control, big picture windows that open to let in fresh air. From the moment we arrived on board, the staff handled everything with professionalism and aplomb. The food in the restaurant (three meals a day with wine) was generous and truly delicious, and the shore excursions were all excellent: Honfleur, Deauville, a noted Calvados estate, Rouen, and Versailles. In each location we had a different guide, all bilingual and well-versed in the particular site's history. We really didn't have to to do anything except show up each day! What a treat.
The Seine scenery was gorgeous and the boat was extremely comfortable—we loved that we could stay in our cabin, relax on various decks, or attend onboard activities, including a lively dance performance by a Normandy folk troupe. Even though we were the only English speakers on the cruise, the bilingual staff were always on hand to help us, and the other passengers (mostly French with a few Belgians/Swiss) were friendly and tolerant of our basic French. After our final night sleeping aboard the boat on Quai de Grenelle in Paris, we were rather sad to depart the beautiful Renoir.

The food, tours and service on the Miguel Torga exceeded our expectations, and we felt very safe with the Covid precautions being taken on board. Masks were universally worn by staff and passengers both on the boat and during excursions. There were many hand sanitizer stations. It was reassuring to see safety protocols being enforced, but the crew managed it without disrupting the relaxing atmosphere of our vacation.
We had such a wonderful time on our cruise and absolutely intend to travel with CroisiEurope again. I was especially pleased with the attention to detail regarding food preferences and requests. I have a shellfish allergy, and our kids didn’t always like what was on the menu. The chef and staff always made every effort to accommodate and please us.
Our guide Deborah on the excursions was so informative and made great suggestions for sightseeing and shopping. I liked the way the excursions were managed by touring in the morning with lunch and sailing in the afternoon. We were the only Americans on board with mostly French speakers, but everyone was friendly, and we had no communication issues with the crew. Entertainment was simple but fun with games or local talent coming aboard for flamenco or folk singing and dancing. There were only 62 passengers and no young children. Our kids were 12 & 17, and they were happy with the pool on board, which was small, but ideal for cooling off after a morning in port. They surprised our 17-year-old with a special dessert on her birthday.
We’ve been on several other riverboat cruises (Viking, Peter Dielmann, Vodohod), and they did not match the value and service provided by CroisiEurope.

This barge hotel cruise on and along the Marne river was absolutely fantastic! It is by far the most relaxing way to travel I've ever experienced. Plenty of on board activities from which to choose during the cruising portion. Interesting daily excursions to learn of the local history, observe a different way of life and take in all that France has to offer.
The crew were very attentive and hospitable. One of the biggest, if not THE biggest, highlight of the trip was the food. Breakfast was a typical French style buffet with all the trimmings. Lunch and dinner were menus, in the French style, prepared by our Chef and paired with a variety of wines and cheeses from around France. Each meal was unique and full of variety culminating at the end of the week with our Gala Dinner.
One of the excursion highlights, and a major reason why we chose this particular cruise, was the falconry demonstration at Chateau Thierry. It was very well done and quite a moving presentation, which included an American Bald Eagle and, even more surprisingly, Storks.
If you are looking for a more intimate way to cruise, Passenger to Crew ratio was 17 - 6, consider barge hotel cruises. We are most definitely looking forward to our next barge hotel cruise experience.

Summary over a cruise on the Haute Seine and Yonne on a barge.
As seasoned cruisers, knowing well all aspects of cruising on seas and rivers, we had no experience about traveling on a barge in a canal. It was also time to overcome this lack.
A number of companies offer this kind of cruising on barge with 8 to 16 passengers, however very often at exorbitant prices. Luckily, we discovered that the company CroisiEurope offers one week cruise on various canals in Europe, at very decent price, especially considering that all is inclusive (full board, all alcoholic and non-alcoholic drinks and all excursions) on modern barges with a maximum of 22 passengers.
We opted for the barge Ms Deborah, which cruises on the canal de la Loire, with the Briare to Nevers’ route. We were looking forward to this itinerary because the proposed excursions particularly suited us. Unfortunately, only a few days before departure, we were informed that due of a lack of water in the Loire canal the Ms Deborah was switched over to the Haute Seine and Yonne for a new itinerary from Paris to Sens. Despites the fact that this new itinerary didn’t really meet our desires, especially the excursions, we decided to accept the change.
Our group of 6 persons from Switzerland was very warmly greeted by all members of the crew when arriving on the quai de Grenelle in Paris where we see the MS DEBORAH for the first time, our floating home for the week. With its two dominating colours blue and white, it is difficult not to fall in love with this beautiful small ship.
We were invited immediately for the welcome cocktail during which we met officially the crew and the other six individual passengers originating from New Zealand, England and the USA. With less time than it needs to tell, the relation between us was created, so that everyone felt part of a bunch of friends knowing each other for long time.
There is no need to present here the MS Deborah itself, as this is already thoroughly done on the Cruise Critic page.
The crew of 6 persons is composed of a captain, a sailor, a cruise director, a chef, a waitress and a cabin hostess who put all their efforts to satisfy the passengers and offer them the best possible service. The captain as well as the sailor are always trying to make passengers at ease, answer questions or even bring a drink. The lady cruise director is omnipresent, taking care of the passengers better than a mother hen would do. The talented young French chef aims to produce dishes which please everybody. His outstanding sauces and excellent desserts should be particularly praised. However, referring to comments we made during a cruise on the Seine Princess two years ago, we cannot understand that why today it is not possible to offer the choice of a light buffet at lunch instead a three or even four course menu! The always smiling and friendly Hungarian waitress was very caring and attentive, without forgetting the cabin hostess doing a great job in the cabins, the public spaces and even the kitchen. It wouldn’t be fair to name a single person as all members of the crew, without any exception, do all they can to make the cruise unforgettable.
Our one-week cruise on the barge Ms Deborah enables us today to make the following comments:
~ a cruise on a barge cannot be compared to any other kind of cruise
~ despite all the comfort offered on modern barge, one must be very aware that life on board happens at a restraint space, requiring therefore much flexibility and understanding in all aspects from all passengers
~ in our case, being only 12 passengers, we had the opportunity to take our meals on the terrace. We also never had the feeling that the boat was overcrowded. This can be different when the ship is full, especially by bad weather
~ the state of mind between the passengers who are mostly of foreign nationalities, who don’t know each other and don’t speak French, must function well right from the beginning
~ if the interrelation works, it is difficult to find a more relaxing and enjoyable way of travelling
~ the success on a barge is mainly due on the quality of its crew. Ms Deborah’s crew members have quickly created a family spirit on board, showing also that they genuinely like what they do
~ excursions can play a major role in choosing an itinerary. Not speaking French or English can be a handicap
Do we recommend to do a cruise on a barge? Yes, definitively! It’s affordable, the atmosphere on board is unique, the routes can be very interesting. In our case, this second try with CroisiEurope gives them a better note.

We are still waiting for a refund for Porto Duoro Valley River Cruise 28 Sept 2020. We had to pay the total cost by June 2019 & opted for a refund less the non-refundable NZ$1100 deposit in early 2020. We are very frustrated that CroisiEurope is continuing to promote cruises for future passengers without honouring their contract with us. This is not the way to run an honest buisness!

As a travel agent, I try to find suppliers that have the service and ethics that I expect for my clients. Unfortunately, I found out the hard way that CroisiEurope is not one of them. I received confirmation that the clients in the four cabins I had booked on the Oberammergau cruise would get a full refund in 3 - 4 weeks. The email contained attachments with the refund amount for each. Right at the beginning of the 4th week, they sent an email saying the law had changed and they no longer had to give refunds! That’s fine for those going forward, but to retroactive back to the clients that had already received refund confirmation is ridiculous. Some of these clients are in their 80’s and were only going for the once in a lifetime opportunity to see the Passion Play in Oberammergau. Having a credit for a future cruise does them no good nor can some afford to lose that money. Shame on you #croisieurope I as well as Cruise Planners home office will be letting the rest of Cruise Planners organization know this is no longer a vendor to use!

fund money owed to guests whose cruises have been cancelled and don't hold to the voucher line. It is not fair to travelers. I caution anyone against using this line.

Une expérience inoubliable à la fois sur le plan culinaire sur les animations et les visites lors de la croisière j’en suis à ma septième !!!


An unforgettable experience at the same time on the culinary plan of activities and visits during the cruise I'm on my seventh!!!

I planned a 3 week vacation this April that included a 7 day, CroisiEurope cruise on the Rhine. Due to the pandemic, my flights, hotels and cruise were canceled by the respective companies. I got refunds for my hotels and flights, but not from CroisiEurope.

They finally agreed a month ago to give me a refund, but then a few days ago, I got an email that they are not going to honor their agreement and I no longer get a refund.

To make matters worse, I get a SPAM email from them offering "risk-free" cruises to new customers.

Here’s an excerpt of the email: “We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. For this reason, Croisieurope has introduced a Risk-Free Guarantee. So that you can plan your journey with peace of mind, we guarantee to hold your 2020 cruise departure reservation without deposit, and wait for final settlement until 15 days prior to departure.”

So, for a new customers, CroisiEurope is willing to offer risk free travel, but customers that paid money and had their cruises canceled by CroisieEurope these past 2 months, we get no guarantee of anything and they will keep our money.

I think anyone considering a cruise with CroisiEurope should be very hesitant and consider another cruise company that will stand behind its customer. I can’t recommend them since they are solely focused on acquiring new customers and don’t care about their existing customers, especially once they have taken their money.

tres beau bâteau. chambre magnifique. accueil parfait. ideal pour un week end à Paris.


Very nice boat. beautiful room. a perfect welcome. ideal for a weekend in Paris.

Csodás hajó. Barátaim a Silveradó zenekar ott játszott.

We sailed on the Po River in Italy and on the Seine from Paris to Normandy. Wonderful! Now we are looking forward to Germany and the Danube!

Amazing Ship, Crew, Decor, Food & Spacious Rooms! MS Dulce France ❤️⭐️

Amazing Ship, Crew, Decor, Food & Spacious Rooms! MS Dulce France ❤️⭐️