Premier
Has very high quality customer experiences and demonstrated commitment to responsible travel practices. read more

Holland America Line

2.0 | Poor
  • 27% Recommend
Service Level
  • Standard
Type
  • Global Operator
Headquarters
  • Seattle

103
Holland America Line Reviews & Ratings 27% Recommend

2.0 out of 5
Excellent 13 Great 3 Average 12 Disappointing 16 Terrible 59
Value:
2.0 Guide:
2.0 Activities:
2.0 Lodging:
2.0 Transportation:
2.0 Meals:
2.0

Tour Reviews

PA

Recommends

My husband and I just returned from an… May 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
My husband and I just returned from an Alaskan cruise with Holland America on the Eurodam and it was fantastic. The food was delicious and the staff helpful and friendly. The entertainment was great, we especially enjoyed the BB King jazz show. Ivan and Holil were the two men that cleaned and stocked our stateroom, they were friendly, always smiling and did a great job. We liked them so much we asked to take their picture. We highly recommend Holland America and will definitely use them for our next cruise. Thank you Holland America for a memorable experience.
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L

Recommends

HAL ist unsere Lieblingsreederei April 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
HAL ist unsere Lieblingsreederei. Absolut toller Service, angenehmes Publikum, was will man mehr. Sehr gutes Preis-Leistungsverhältnis. Die negativen Bewertungen insbesondere von deutschen Gästen sind nicht nachvollziehbar.
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ML

Recommends

We had two cruises with HAL in 2022 January 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We had two cruises with HAL in 2022. They were great. Good food, great service. Nice smaller ships. We are sailing with them again in 2024. On the first we did not get HIA as it was a 7 day Alaska cruise. On the second we did as it was a 14 day Panama canal cruise. We felt that we had good value for the money.
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MS

Recommends

Fantastische ervaring November 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Fantastische ervaring. Was voor mij de eerste cruise en echt heel erg goed. De kamer, het even, echt erg goed allemaal

HK

Recommends

Geweldige ervaring. August 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Wat een geweldige ervaring hebben wij gehad met de 8-daagse fjordencruise met de ms Rotterdam. Fantastisch mooi schip, uitstekend eten en vriendelijk personeel. De totale cruise was uitstekend geregeld.

Wij herkennen niets van de negatieve reacties die we hier tegenkomen. Ja, zo'n cruise kost geld en onderweg doet HAL er alles aan om iets te verdienen. Daar is het dan ook een ( amerikaans ) bedrijf voor. Maar je bent er zelf bij en kan er voor kiezen om ergens gebruik van te maken....of niet. Het is wel aan te raden om je van te voren goed te laten informeren waar je aan toe bent en wat je kan verwachten om verrassingen te voorkomen.

Wij heben de afgelopen week i.i.g.een uitstekende vakantie gehad.
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PdJ

Recommends

Uitstekende ervaring August 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Vandaag terug van cruise naar Noorwegen met de Rotterdam van HAL. Voor ons de eerste cruise. De Rotterdam is een groot schip met veel mensen en daardoor het gevoel van drukte. Toch verspreid het snel en kun je rustige plaatsen opzoeken op het schip. Het ontbreekt aan niets. Eten is voortreffelijk, daar kan menig hotel niet aan tippen. Iedere dag wisselende al la Carte menu. Crew is fantastisch. Heel vriendelijk, behulpzaam en attent. Alles wordt er gedaan om de reis voor zoveel mensen (en wensen) goed te laten verlopen. Wij zijn zeer tevreden en herkennen de negatieve reviews zeker niet. Mooie hut ook. Wij kunnen de HAL zeker aanbevelen.
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From Holland America Line

At Holland America Line, we believe travel has the power to change the world. We consider it our higher purpose to help make the world a better place through opening minds, building connections, and inspiring a shared humanity.

Associations:

  • United States Tour Operators Association

 

See All Holland America Line Trips >

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