Excellent
34
Great
13
Average
26
Disappointing
56
Terrible
194
Value
1.9
Guide
1.9
Activities
1.9
Lodging
1.9
Transport
1.9
Meals
1.9
Holland America Line Reviews & Ratings
Holland America Line editorial reviewView profile 1.9/5 Disappointing 23% 323 reviews
Holland America Line Tour & Trip Ratings
1.9/5 Disappointing
323 Reviews
Holland America Line Reviews
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De zevendaagse Cruise Noorwegen
De zeven daagse Cruise Noorwegen, Schotland achter de rug. In één woord geweldig. Aan boord wordt je als een koning behandeld. Personeel is super vriendelijk en het ...
Прекрасный корабль просторная каюта…
Прекрасный корабль просторная каюта щтличный дизайн корабля Шоу и музыка в барах прекрасные
Onmenselijk personeel op kantoor.
Door een overlijden, een aantal dagen voor het vertrek van de cruise, contact gezocht met de reisorganisatie ivm het annuleren van 1 van de 3 kamers. We zijn hier na...
Heart attack on board and care refused
My mum travelled with them and got so sick on board that she was not able to get to the doctor in time before they closed. Asked for help on more than one occassion...
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Holland America Line Reviews
Holland America Line experience
We have cruised for about 30 years. I have never felt I needed/wanted to do a review until now. We recently cruised with Holland America Line, Oosterdam,for the firs...
Excursie gecanceld
Cruise was goed, voor vertrek werd de dutch guided tour golden circle gecanceld. Ad hoc de english guided tour geboekt. Voor de gecancelde excursie geen geld terugon...
Exaggerated Port Stops and Short Changing Refunds
In Feb 2024, booked cruise from Japan, leaving Mar 2026 . In April 2024, HAL cancelled stop in Hiroshima, replacing it with a sea day. On 17 March 2025, HAL cancelle...
We zouden een Britse eilanden cruise…
We zouden een Britse eilanden cruise doen maar als mindervalide/mobiel beperkt kon ik op geen enkele excursie (bus) mee. Er werd totaal niet meegedacht over andere m...
Holland America Line Reviews
Altes Schiff - schlechte Verpflegung
Ich war 4Wo mit der Oosterdam, einem 20Jahre altem, aber wenig modernisiertes Schiff in Südamerika/Antarktis unterwegs. Die Erfahrungen waren sehr durchwachsen. Ha...
Customer Service is no value, Skip HAL, Never Again
Called Customer Service to help with Navigator app not allowing me to add features, says I must pay. I paid more than 24hrs ago. Customer service got stuck on can’t ...
Just travelled on the westerndam from…
Just travelled on the westerndam from Sydney to Aukland,our first time with HAL,the service was first class,food was excellent,the staff went above and beyond,entert...
Worse than any cruise I’ve ever been on.
My wife and I took a 7 day Eastern Caribbean Cruise on 1/18/25. The ship, Zaandam, is the oldest in their fleet. This cruise was the third on Holland America for us....
Holland America Line Reviews
Beware Switch-And-Bait Holland America Future Cruise Consultants!g for a 5-month cruise…
I made a booking for a 5-month cruise and the Future Cruise Consultant lied to me on two separate issues. First, he told me that the onboard credit would double to $...
Back in Feb 2024 I had the pleasure of…
Back in Feb 2024 I had the pleasure of embarking on a 2-week cruise on board Westerdam, sailing from Yokohama to Hong Kong, and it was an unforgettable experience. F...
DIETARY ALLERGY - DON'T TRAVEL WITH HAL
We travelled on The Oosterdam in August 2024. A member of our travel party has Coeliac Disease and cannot eat Gluten. We were assured when booking that they would n...
Disappointed with Service and Vegan Dining
We recently sailed with Holland America, expecting a premium experience, but we were deeply disappointed by the lack of care, poor communication, and unpreparedness ...