Name: Food is very mediocre and about quality…
Item: Holland America Line
Rating: 2.0
Author: Smokey Jean

Holland America Line Tour & Trip Ratings

2/5 Disappointing

170 Reviews

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Excellent

23

Great

7

Average

17

Disappointing

28

Terrible

95

Value

2

Guide

2

Activities

2

Lodging

2

Transport

2

Meals

2

Holland America Line Reviews

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L

Leon

Dec 2023

Written on

In een week tijd zijn 2 maiden calls…

In een week tijd zijn 2 maiden calls door HAL geannuleerd wegens operationele problemen. Deze zijn vervangen door een fjord cruise zonder enkele vorm van compensatie...

D

Daan Osinga

Dec 2023

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Wij zouden een restitutie krijgen ivm

Wij zouden een restitutie krijgen ivm. foute in rekening gebrachte kosten. Na enig heen (en weer??) gebel en na 4 x mijn boekingscode doorgegeven te hebben kreeg ik ...

J

Joe Brownlie

Dec 2023

Written on

ONE STAR IS TOO MUCH

JOINED THE WESTERDAM ON THE 25TH OF NOVEMBER. ON THE 26TH.WE WENT TO A SHORE EXCURSION MEETING IN THE THEATRE. WE WERE INFORMED THAT A SHUTTLE BUS, WOULD BE PROVIDE...

P

Peter Kok

Dec 2023

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Uitstekende cruises maar waardeloze…

Uitstekende cruises maar waardeloze klantenservice, bereikbaarheid, website, app. Deze keer direct geboekt bij HAL en daar nu al spijt van. Totaal niet bereikbaar (...

E

Ed's Cardinal Adventure

Dec 2023

Written on

Head of Customer relations is unprofessional

When the head of guest relations named Brett Swofford won’t even bother to answer your concerns but chooses his secretary to do his dirty work. We came down with ...

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Holland America Line Reviews

M

Monica

Dec 2023

Written on

Worst cruise line

Worst cruise line, worst customer service, this cruise line...

h

heer M. Pronk

Nov 2023

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Geen HAL Gift Card te gebruiken voor…

Geen HAL Gift Card te gebruiken voor een cruise!! Wanneer je dit meldt, word je continue alleen maar om de oren geslagen met algemene voorwaarden. Dit is arrogantie ...

D

Daniëlle Botermans

Nov 2023

Written on

Waardeloos te bereiken, info slecht te vinden, boeking niet te beheren

Waardeloos te bereiken. Telefoon wordt niet opgenomen en chat en het Amerikaanse nummer zijn niet bereikbaar gedurende normale Nederlandse tijden. Je moet wel heel v...

C

Chris

Nov 2023

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Holland America cruise around the Med in Sept 2023…

Our cruise around the Med in Sept 2023 was ok but their guest services before and after the cruise atrocious. For this reason I won’t be using this company again. Wh...

C

Carmen's Creations

Nov 2023

Written on

HAL's unexplained account charges.

After completing a trans Pacific sailing we were finally able to see our final bill when we got home to discover we had been charged for dinner in specialty restaura...

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Holland America Line Reviews

J

Jane

Nov 2023

Written on

The cruise was average

The cruise was average. The service from the bar staff and room steward were excellent. Some dining staff service was good. The cruise was aimed at Americans, wit...

A

Andrea Lendjel Wirth

Nov 2023

Written on

Never more HAL

Wir erachten uns als erfahrene Kreuzfahrer. Jetzt sind wir aktuell auf der HAL Westerdam. So richtig können wir nicht warm werden mit dem Schiff. Unsere Frage nach e...

A

Achanta Narendra

Nov 2023

Written on

Holland America is a fraud cruise line

Holland America is a fraud cruise line! I am with a non-immigrant US visa, when i called the Agents they said I am fine to travel in a cruise trip from Seatle to Ala...

c

customer

Nov 2023

Written on

If I could give it less than one star, I would

If I could give it less than one star, I would. If you expect anything more than a 2 star experience, choose ANY other cruise line… the staff is amazing - but the op...

J

James Chapman

Oct 2023

Written on

My wife and I were travelling on the…

My wife and I were travelling on the Nieuw Statendam when it docked at the port of Haifa in Israel on 7 October at more or less the same time as the Hamas attack. We...

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Holland America Line Reviews

M

Mark DeWitt

Oct 2023

Written on

Duty Free not packaged for Airport Security Clearance

Very, very slow to respond to customer complaints. DO NOT BUY 'so called' Duty Free if you are arriving in Vancouver, CA and then flying from YVR. Duty Free will cl...

n

nancy janzen

Oct 2023

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Future cruise credits expire without notice

After a few HAL cruises, we will NOT be booking another! Just learnt that our future cruise credit expired 2 months ago! Apparently it was only valid for 1 year bu...

J

James Janzen

Oct 2023

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future cruise credit expired without notification

Just learnt that our future cruise credit expired 2 months ago! Apparently it was only valid for 1 year but NOWHERE on our cancellation notice did it mention that. T...

K

Karen Ives

Oct 2023

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Money grabbing hard sell all shops.

Money grabbing hard sell all shops. 32 days later still awaiting my money back from the debit card hold, they already took the payment in full. Customer service can’...

S

Smokey Jean

Oct 2023

Written on

Food is very mediocre and about quality…

Food is very mediocre and about quality of Golden Corral. Examples: Frozen triangle hash browns, tasteless pastry like you’d buy boxed in a grocery store, unseasoned...

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