Excellent
33
Great
12
Average
26
Disappointing
53
Terrible
188
Value
1.9
Guide
1.9
Activities
1.9
Lodging
1.9
Transport
1.9
Meals
1.9
Holland America Line Reviews & Ratings
Holland America Line editorial reviewView profile 1.9/5 Disappointing 23% 312 reviews
Holland America Line Tour & Trip Ratings
1.9/5 Disappointing
312 Reviews
Holland America Line Reviews
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Customer Service is no value, Skip HAL, Never Again
Called Customer Service to help with Navigator app not allowing me to add features, says I must pay. I paid more than 24hrs ago. Customer service got stuck on can’t ...
Just travelled on the westerndam from…
Just travelled on the westerndam from Sydney to Aukland,our first time with HAL,the service was first class,food was excellent,the staff went above and beyond,entert...
Worse than any cruise I’ve ever been on.
My wife and I took a 7 day Eastern Caribbean Cruise on 1/18/25. The ship, Zaandam, is the oldest in their fleet. This cruise was the third on Holland America for us....
Tolle Kreuzfahrt in die Antarktis
Tolle Kreuzfahrt in die Antarktis. Würde uch sofort wieder buchen.
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Holland America Line Reviews
Back in Feb 2024 I had the pleasure of…
Back in Feb 2024 I had the pleasure of embarking on a 2-week cruise on board Westerdam, sailing from Yokohama to Hong Kong, and it was an unforgettable experience. F...
DIETARY ALLERGY - DON'T TRAVEL WITH HAL
We travelled on The Oosterdam in August 2024. A member of our travel party has Coeliac Disease and cannot eat Gluten. We were assured when booking that they would n...
Disappointed with Service and Vegan Dining
We recently sailed with Holland America, expecting a premium experience, but we were deeply disappointed by the lack of care, poor communication, and unpreparedness ...
Food disappointing, terrible customer service
Some of the food was terrible compared to a HAL cruise we took 20 years ago. We did a Canada-New England cruise and the ports weren't real exciting, although Quebec...
Holland America Line Reviews
Sometimes Good Things Change
My wife and I did our first Holland America cruise in October 2024. It was an egalitarian experience where everybody in the common areas seemed to enjoy the same qua...
Wij zijn onlangs met de Noordam geweest…
Wij zijn onlangs met de Noordam geweest naar Indonesie vanaf Singapore. Alles prima, chapeau weer. Ook onze complimenten voor personeel; Pura Ulun Danu Beratan Beduq...
Nichts für europäische Reisende
Vom 5.3.-5.4.2024 sind wir mit der MS Oosterdam in einer Verandakabine rund um Südamerika (Buenos Aires-Fort Lauderdale) gereist. Die Betreuung der Europäischen Gäst...
Reis naar IJsland met de Rotterdam
We hebben een reis met de Rotterdam naar IJsland gemaakt, in drie havens konden we niet aan land vanwege het weer, kan niemand wat aan doen, we zouden daarvoor compe...
Holland America Line Reviews
Do not waste your money
Worst cruise ever. Did 8 cruises earlier this year, all were...
Watchout for cruises to Faroe- Grindadrap
Watchout for cruises to Faroe, avoid if possible. In Faroe is the Grindadrap, without warning (there is no set schedule), you will witness the beach based slaughter ...
Cruise from hell
Aircon not working properly, cold food in the buffet, refused to give me a jug to boil for a snuffy head as it could catch fire and burn the ship down now that is so...
Good cruise , appalling post cruise customer care
The cruise itself food , service and accommodation were all exceptional.....why the low score you may ask, ...well it all boils down to poor post cruise customer ser...
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