Trafalgar

Best of Italy Tour for 13 days--actually 12 days. This was our 2nd Trafalgar tour--1st was Egypt---also terrible!
1) Could ONLY understand about 10 % of the travel director's harangue. Her name was Frederica. The same situation occurred in Egypt.
2) The bus driver named Theo was surly and rude.
3) The Travel Director constantly sold the extra excursions. These were 2.5 times more expensive then privately-made tours. Example in Rome--Crown Tours.
4) The food was terrible.
5) The hotels were at best 2-3 star. NO AC, low water pressure, and the breakfasts were poor.
6) Many hours were spent most days on the bus--4-8 hours. There were 49 passengers on this bus! You could not relax on the bus because the tour director constantly was speaking and selling optional excursions. Again, could not understand but 10 % of what she said.
7) We pre-paid gratuities, but wished that we had not done so. Neither the driver nor Travel Director thanked us. We will not prepay again, however, we will NEVER take another Trafalgar Tour.

The trip was amazing and our travel guide was wonderful. We saw all the important attractions in every town/city we visited.

Service was fantastic. Had an amazing travel guide in Carolyne and she made the experience even more enjoyable with her leading us through the journey. She’s full of fun and I couldn’t have imagined a better experience. Our driver was great as well Christof. Always was on time and was very kind to us.

The trip is well organized. Our travel director was very lovely, sweet and accommodating. Our coach is clean, and the driver drives very smoothly and relaxing. The local specialists in all tours are very well expert. I like how they explained every detail of their beautiful country.

Kate and Ian did their best to make our trip as best as possible. Kate had great knowledge of the locations we visited and how Ian got the bus up around the small roads I'll never know. Thank you.

the trip and the tour director were excellent. But our ride to Liberia airport was a disaster on wheels. The driver was not able to communicate with us about the problems as he doesnot speak english. On the way to liberia airport fumes started coming out from the back end of the vehicle. Stopped the vehicle and with the help of the local people the tire got changed and resumed the trip. The driver was not even keen to communicate with trafalgar .after another hour the vehicle completely got shut off. For a while we were stranded in the highway and trafalgar sent another 2 vans to pick up us all to airport. The return trip to airport was a disaster . Please use a vehicle with good conditions. Please do not put the tour members life in jeopardy.

The experience received during the Bohemian Highlights tour was exceptional. The Tour Director and Driver were top notch. The local guides were quite good also. The hotels were nice (compared to European standards) and the option excursions yielded great experiences that we'll remember forever. Thank you for putting together such a wonderful program.

Highly recommended, hotels and Nile cruise exceeded our expectations.

Very impressed with the customer service from the start to end, the piece of mind with logistics and the quality of the hotels and services provided; not to mention the local guides and local drivers who were experts in the field managing all sorts of real life situations. Smooth holiday having dedicated teams front and back ensuring we have everything we need, helping to adjust any changes promptly.Top quality service, i was impressed how Trafalgar is genuinely doing what it said on the tin, looking after sustainability and supporting local culture and locals too. Providing a friendly and gentle form of tourism.
Guaranteed repeat customer

Excellent tour director. Siri did far more than what was expected of her. In addition, she was always very cheerful and funny and kept all travelers entertained.

The itinerary and good tour director.

Very well looked after along the journey. Very knowledgeable, helpful and friendly Tour Director Kate. Remarkable driver Ian. Worth their weight in good.. Thoroughly recommend this tour.

Very impressed with the organization of the trip the time management and all the different places we visited. We loved our tour guide Rebecca.

From the very first meeting with our tour director, Masa - everything was taken care of. Masa was excellent. We thoroughly enjoyed every aspect of our trip and the care and detail taken was outstanding. The knowledge shared by Masa was exceptional and the sights and experiences are something we will always remember fondly.

Our travel director Mikael was exceptionally excellent, the drivers and the local specialists were great too.