Best Philippines Tour Companies
10 Travel Providers meet your criteria (Providers 1 to 10 shown)
Premier
Exodus Travels
View Profile
Total Trips 546 Trips
Average Price
$ 312 per day
Size Global Operator
Service Level Standard
Operator Type
Group Tour Operator
Excellent service
The travel experts I spoke to were very knowledgeable and helpful and answered all my questions. I have traveled with Exodus many times before and they have been excellent.
I first travelled with Exodus eight…
I first travelled with Exodus eight years ago and had a great group tour. I saw a tour in Croatia that interested me and phoned to ask some questions about it. Got through to customer sales straight way and immediately felt that the representative understood my needs and was very pleasant - but not pushy. He found the flights I wanted and offered to hold a place on the tour for a full week. I booked a few days later. Excellent service, thank you Exodus.
It was quick and easy to book
It was quick and easy to book. This is my 5th time of booking and would recommend Exodus to friends.
With over 47 years of experience with small group adventure travel, Exodus specializes in active cultural, walking & trekking, cycling and responsible wildlife tours. They offer more than 600 itineraries across more than 100 countries.
Adventure can take the form of serious and active adventures -- which may involve adrenaline-producing, off-the-beaten-path roughing-it trips to the most remote areas of the world -- or food and wine, premium (five-star), family, or cultural adventures to iconic destinations, which involve more comforts and amenities.
What Makes Exodus Stand Out?
Booking flexibility
Award Winning
Tailor made adventures
Responsible tourism
Expert guides with extensive past experience
Exodus understands that new difficulty that comes with traveling during the coronavirus. They are dedicated to offering flexible services so travelers can book with confidence. Travelers can feel safe when planning their next trip with Exodus’s promised refund guarantee, Covid-19 refund commitment and 21-day no fee flexibility.
The refund guarantee means that travelers will be refunded if they have to cancel for any reason. This also includes cancellations due to the coronavirus. Travelers can also transfer their trip for free up to 21 days before departure.
Creating great and adventurous trips is the top priority for Exodus. They offer many pre-planned tours, but they also work with travelers to add or change existing itineraries or even create one from scratch. This allows travelers to create the perfect trip that fits their travel style, schedule and budget.
Exodus is also dedicated to responsible travel in all of their tours. They strive to improve life for the planet, places and people they visit. Instead of meeting the base guidelines for eco-friendly travel, Exodus seeks more ways to leave a positive impact with their trips. This includes economic empowerment for local communities, reducing waste wherever possible and making lower carbon choices for their adventures.
Each trip is led by a knowledgeable guide who has extensive past experience which adds benefits to any trip. Before working with Exodus, many guides were professional archaeologists, wildlife guides, overland drivers, mountain leaders, diving and ski specialists as well as mountain bike gurus.
Who Will Enjoy Traveling with Exodus?
All ages
Active travelers
Outdoor and nature enthusiasts
Exodus travelers are a diverse bunch, and average between 35-65 years of age. However, any age traveler is welcome. Exodus creates great packages and tours for families as well as fully customized trips created from scratch.
The Exodus traveler is very active, loves being adventurous, and will be less invested in luxury accommodations or a lot of museum time. You are game for anything, love the travel experience of getting to know a new destination through outdoor adventure, and learning about the culture from local guides and experts.
These trips are great for those who already have a base level of physical fitness, and enjoy meeting new physical challenges. Exodus provides physical fitness guides to show how much training you should expect to do prior to departure.
Top Destinations
Exodus leads 600 + trips spanning all seven continents. From African safaris, to walking and wine in Italy and France to the sun-drenched Croatian coast, to trekking Patagonia, wildlife cruises in the Galapagos and cycling in Vietnam, Exodus has built out their global presence and has active adventures in nearly any destination a traveler could desire.
Exodus Travel Style
Exodus tours are designed for the active and adventurous traveler. This means that most tours include activities such as walking, cycling and safaris. However, for travelers who enjoy cultural and culinary, there are tours and activities for you as well. Exodus offers cultural trips based around food, festivals or family to name a few.
These active adventures vary by way of difficulty from level 1-10, attracting casual cyclists and hikers as well as enthusiasts looking to really push their physical limits.
Travelers can choose from guided groups, private groups, self guided tours or solo traveling. Within each travel style, Exodus offers all the same activities from cycling to wildlife and provides the top itineraries for that specific style to help travelers find what’s best for them.
Most accommodations are charming and locally run with 2-3 star ratings. There are some premium departures available as well as unique accommodation experiences whenever possible. Exodus travelers don’t mind the lower level of luxury as the experience and destination is the highest priority.
Why Choose a Tour With Exodus?
If you love experiencing a new destination whether that’s through the culture, unique wildlife or beautiful outdoors through active and adventurous activities, then Exodus is perfect for you. You love that sense of discovery, of challenging yourself and want to travel responsibly.
Exodus offers great tours already fully packaged, but for the traveler that likes more control over their perfect trip, they offer customizable trips. Travelers get to choose not only the destination but each activity they will partake in to perfectly match their travel style and budget.
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Intrepid Travel
#3 Pick of 34 Philippines Tour Companies View Profile
Total Trips 1,001 Trips
Average Price
$ 203 per day
Size Global Operator
Tour Length 8 – 8 days
Trip Prices $ 2,016 – $ 2,016
Service Level Standard
Operator Type
Mixed Land & Cruise
Trips in Philippines
3 Tours in Philippines
Cancelled tour, deception and poor customer service
Booked a 'trip of a lifetime' with Intrepid to NZ, having worked throughout Covid in a public facing role.
The booking was made a year in advance - during which we received information about the trip and Intrepid took our money.
Three weeks before the trip we were informed our trip had been cancelled. The explanation given by Intrepid was the NZ local operator (Haka tours) had failed to include us on their attendance list and the tour was now full. The blame was squarely placed with Haka tours.
We managed, with the assistance of our excellent travel agent, to book a self drive holiday. However the whole experience was extremely stressful.
When we arrived in NZ it soon became known to us that Intrepid actually own Haka tours - so the reason given for cancellation was a deliberate attempt to deceive us. Intrepid have done nothing of any use to assist us and I would strongly advise that you do NOT book with them. They are not to be trusted and clearly do not value their customers.
Intrepid just gets it right every time!
Brilliant local tour leader with lots of knowledge and recommendations, local guides who share their great knowledge and insights when visiting a village/palace/temple/fort/etc, small group tours of often like-minded people so you connect very easily with your fellow travellers, authentic and fun experiences (for example street foodie tour by auto rickshaws or tuk-tuks), all the logistics of travelling is taking care of making it so much easier and efficient compared to when you would had to arrange it yourself.
total confidence
PREMIUM INDIA
great tour leader, excellent hotels and a varied itinerary. This all adds up to a wonderful experience where all we had to doing was sit back and enjoy the trip. Very confident in the planning and organisation...well done again intrepid
Philippines Palawan Island Getaway
Trip Style: Small group tour
Intrepid Travel - Quick Facts
Founded in 1989
No Single Supplement (rare exceptions)
Small Groups: max 16 on most trips (10 max during Covid-19)
Average Age: 48
Travel Style: Cultural immersion, adventure, overland, sustainable, and active
Accommodation Style: Camping, Hostels, 3 /4 star hotels, locally owned
Average Tour Price: $2,377
Top Regions: Asia, Africa, Europe, South America
Other Brands: Peregrine
Commonly compared with G Adventures »
Intrepid Travel is all about ‘real life experiences.’ With a name meaning fearless and adventurous, Intrepid offers nothing less than big travel adventures -- such as an 11-day hike through Papua New Guinea. However, Intrepid is broad-based enough to offer varied experiences such as food tours in Greece, complete with a visit to a Kalamata olive grove.
What Makes Intrepid Travel Stand Out?
Responsible travel
Industry experts
Authentic experiences
Small groups
Intrepid believes that with great travel experiences comes great responsibility. They are focused on responsible tourism which includes not only treading lightly but also making a positive impact on the destinations they send travelers to. As a Certified B Corp since 2018, Intrepid donates to grass root projects around the world, are a carbon-neutral business and are committed to animal welfare.
Travelers can rest assured when they travel with Intrepid because they will be in the hands of industry experts. Intrepid partners with local leaders to be guides for travelers. This gives travelers first hand experiences from someone who knows the area well.
Above all else, Intrepid strives to get its travelers off the beaten path and under the surface of the local culture. To accomplish this, group sizes are small, maximum of 16 on most trips. This allows for more use of local transportation and lodging, along with fostering cultural immersion. Intrepid also employs local English-speaking leaders who act more as a resource for local exploration than do typical ‘guides,’ shepherding groups from one place to another.
Who Will Enjoy Traveling With Intrepid Travel?
All ages
All types of travelers
Cultural enthusiasts
Intrepid is one of the early pioneers of the “adventure”-style guided trip. Despite its informal beginnings and emphasis on younger, highly adventurous travelers, Intrepid has expanded to a global company with a broad range of trips to fit all ages.
Intrepid divides its small-group trips into three separate styles of travel, all priced accordingly. “Basix,” for budget travelers, keep inclusions to a minimum and offer plenty of free time. “Original” journeys offer more included activities and hotels, while “Comfort” trips offer luxury experiences that include the highest level of included activities and standards of accommodation, as well as roomier vehicles. No matter what kind of traveler you are, there is a style right for your specific desires.
The age range on Intrepid tours varies widely from tour to tour, and they are welcoming to all ages. The only exception to this are their 18-29 themed tours which are specifically for that age group.
Intrepid travelers have a real sense of adventure - whether this means hard adventure, or simply going deeper off the beaten path. Interacting with locals is an important factor when you travel, as is gaining a unique cultural perspective. A sense of fun is also essential, whether it means going out at night with your tour mates, trying new foods, or exploring the local markets.
Which is better? Intrepid Travel or G Adventures?
Commonly compared, both G Adventures and Intrepid Travel specialize in culturally immersive and off-the-beaten-path experiences. They are top companies to consider if you enjoy local & authetic travel and value having lots of free time during the itinerary. See our ultimate guide to decide which is right for you: Intrepid vs G Adventures, full comparison »
Top Destinations
Originally focused on small group adventure tours to Asia, Intrepid has expanded rapidly over the years, while maintaining its classic, adventurous, and immersive style. Today Intrepid Travel offers more than 1,000 different experiences in over 100 countries, on all seven continents. Regions with the most trips include Asia, South America, Africa, and Europe.
Does Intrepid Travel include flights?
While all your internal transportation is taken care of, often utilizing traditiona local methods such as tuk-tuks in Thailand, international flights to and from your home and the tour destination are not included. Their travel specialists can recommend where to look for flights however.
Intrepid Travel Style
Intrepid enjoys using local, unique forms of transportation. You might find yourself traveling by felucca in Egypt or in a tuk-tuk on the best Thailand tour of your life.
Accommodations, which could range from guesthouses to home stays, are also locally owned, allowing a more authentic taste of the region while contributing to the local economy.
There are a few broad travel styles to choose from when deciding on an Intrepid tour:
1. Basix - Budget travelers who don’t mind, and in fact prefer, simple accommodations - camping and homestays with basic amenities, and crave a lot of free time for exploring independently will love these tours. Public transportation is used exclusively so pack light! These trips often attract a younger crowd who love the idea of throwing a backpack on, keep plenty of room for the unexpected in their schedule, and allocate their travel funds towards spontaneous bus tickets and street food instead of museum tours and 5 star restaurants.
2. Original - These trips take the backpacker spirit of local immersion, incorporating all the benefits that come with going with a planned itinerary. This style is called “Original” because it’s the type of travel that put Intrepid on the map...pun intended. Accommodations are still simple and budget minded - often homestays are used to give you a true sense of place, personality, and culture. Mostly public transportation is used.
3. Comfort - Intrepid is known for the active adventure style of travel and these trips keep that mentality, with a few more creature comforts thrown into the mix. You can expect higher luxury accommodations that include a wider variety of included amenities, transportation is mostly private, though you can still expect to use some public transport, as is the Intrepid way. More meals are included in the trip price, and more group activities - which means a bit less free time to explore on your own.
Why Choose a Tour With Intrepid Travel?
Intrepid is a good tour company if you don’t mind foregoing some creature comforts for a truly authentic, local experience. If you enjoy meeting locals when traveling, sampling new and exciting foods, and traveling in mixed-aged groups of 10-16 people, Intrepid could be a good fit for you.
It’s important to note, sometimes “ample free time” can be a blessing and a curse. It sounds great on paper, but if you’re looking to maximize your dollar and your vacation time, be sure you understand the implications of having a lot of free time during your itinerary.
For some travelers this is an absolute requirement, but for others it can be tough to branch off and explore independently - you also need to make sure you allocate enough travel money for independent meals.
The tour leaders are great resources of information for how to spend your free time, but if you like having a full day scheduled from breakfast to dinner, Intrepid may not be the best company for you.
Lastly, if sustainable and responsible travel is important to you, Intrepid has poured millions of dollars into local economies, and has a very strong emphasis on responsible travel. So you can feel good knowing that your money helps support some of the innkeepers, vendors, and communities that you’ll meet along the way.
Is Intrepid Travel Safe?
Yes, Intrepid is a very safe company to travel with and they take the safety of their tour goers very seriously.
In response to Covid-19, Intrepid has reduced their group size to an average of 10 people. Their guides have been fully trained on new sanitation requirements and Covid-19 health and safety guidelines.
They have also implemented flexible booking options.
General Covid-19 Travel News
Some countries are beginning to reopen to international visitors, with entry restrictions, while others have remained closed.
Keep checking back regularly to keep up to date with the frequently changing situation of the coronavirus.
Want more information about travel safety and the coronavirus? Read about where it's safe to travel to in 2020 >>
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SITA World Tours
View Profile
Total Trips 1,370 Trips
Average Price
$ 393 per day
Size Global Operator
Tour Length 4 – 6 days
Trip Prices $ 560 – $ 1,830
Service Level Standard
Operator Type
Mixed Land & Cruise
Trips in Philippines
9 Tours in Philippines
Had a wonderful trip
I want to let you know that we had a wonderful trip and that your planning and arrangements were just perfect. We were VERY satisfied with your services and with everyone involved in our tour.
This adventure is a childhood dream come true
Amongst the packing, weighing, and pondering I want to extend my sincere appreciation to you for all of your support. This adventure is a childhood dream come true, the likes of which, is equally foreign to me. It is difficult to admit, but six months ago I didn't even know what cargo pants were. I know the "foreign" part has, at times, left me anxious, confused, and frustrated. And yet, your steady guidance has remained consistent and I am immensely grateful to you for that. You never made me feel as if my questions were irrelevant ...... OMGosh thank you so much for that Natalie. You are a credit to your profession and I am grateful you have guided me through this process.
I really loved the tours
South Africa is all by itself a magical place. When combined with people in the tourist industry who are competent, friendly and knowledgeable, a visit there can be very special. And ours was very special indeed...I really loved the tours that your company put together; they were really very well balanced.
Manila Surprise (Deluxe Class)
Trip Style: Private guided tour
Manila Surprise (First Class)
Trip Style: Private guided tour
Manila Surprise (Standard Class)
Trip Style: Private guided tour
What Makes Them Stand Out?
With over 80 years of experience and tour guide specialists that provide excellent customer service, SITA World Tours is a well-developed tour operator for remote and beautiful destinations. SITA offers group travel in different shapes and sizes including tailor-made tours for small groups and those who may have specific requests.
Who Travels With Them?
While it depends on destinations, the demographic tends to be adults between 50-70 years old or honeymooners who are going on a private trip. SITA World Tours can accommodate trips with only two individuals though the majority of the tours consist of 15-30 persons. The price range varies anywhere between $500-$8000 per person, depending on trip style.
Where Do They Operate?
SITA World Tours has many destinations all over the world from Asia and the Middle East to Europe, Australia, South America and more. Travel style varies from luxury trains, women only trips, and cruise extensions.
Why Travel With Them?
SITA World Tours has destinations all over the world and a very flexible customized program. They pay close attention to detail, ensuring each individuals needs and requests are catered to, and offer a wide range of trip types and styles.
Commonly Searched Together:
Compare SITA World Tours with these other tour companies
SITA World Tours vs Peregrine
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Caradonna Adventures
#13 Pick of 34 Philippines Tour Companies View Profile
Total Trips 0 Trip
Size Regional Expert
Service Level Standard
Operator Type
Group Tour Operator
Trip Of a Lifetme!
Kristi made this trip of a lifetime so smooth. We had people looking out for us the whole way. All the arrangements were 5 stars, could not ask for more.
Thank you Kristi!
Diving was great but.....I have learned…
Diving was great but.....I have learned that if you have specific needs in regard to airline seats on exotic dive trips. Don’t count on the travel agency or Diveshop to follow through. You will be glad you made your own flight details.
Incredible experience with Kristi from…
Incredible experience with Kristi from start to finish. Our trip was flawless and all trips were booked with perfection!
Preferred
Audley Travel
View Profile
Total Trips 680 Trips
Average Price
$ 297 per day
Size Global Operator
Tour Length 12 – 17 days
Trip Prices $ 3,327 – $ 10,362
Service Level Standard
Operator Type
Custom/Private Tour Operator
Trips in Philippines
6 Tours in Philippines
Could not have been better
We went to Antigua last year for our 25th Anniversary and stayed at Galley Bay. We liked it a lot and went back this year. As we only left the resort to go on a helicopter tour, this year we decided to add a few days in English Harbour at a hotel that another couple had recommended to us to give us the opportunity to try some different restaurants.
The same couple recommended their travel agent – Audley travel - so that is where we went. I was suspicious as to whether they would add any value as I can book my own flights and negotiate deals with hotels but we were extremely pleased with the service from Isabelle – their Caribbean specialist. More on this later.
We worked with her to optimise the price for the flights. Although I have over 500k miles still with BA, reward flights were out of the question but we managed to get Virgin Upper for £5,500 (compared to BA quote of around £10k for Club which is just not quite as good)
Audley managed all of the booking process at our selected hotels so we had a single contact point. The arrangements were faultless and we were kept informed at all times. The itinerary was well presented and we had both an electronic version and a high-quality folder with all the paperwork and recommendations for trips and restaurants as well as quality luggage tags. It all makes you feel good.
On landing in Antigua we were met at the bottom of the jetway by a representative of Audley (St James travel) who took us straight to the front of the queue at immigration (we never knew such service existed). Having passed through that, our bags were just coming round the carousel so the rep took them off, led us into the outside world where we had to wait about 5 minutes for our private transfer (only because we were early!). We were in the car less than 20 minutes from touching down. Last time I achieved that was on a hand baggage only trip with Ryanair to Salzburg. All thanks to Audley.
The inter hotel transfer and return transfer to the airport were faultless as was the post holiday catch up call.
Were already working with Audley on next years break using Isabelles extensive knowledge of the hotels and options
Didn't Even Get as Far as a Quote
I made an enquiry re Audley Travel's Orangutans & Wild Borneo tour but unfortunately didn't get even get as far as a quote. Due to my employment I'm not permitted access to a mobile phone during working hours - and my hours are frankly ridiculous. Therefore, when the 'specialist' came back to me via email/voicemail asking to book a phone consultation I politely explained this isn't practical for me and that I simply needed a quote for me to make a decision. I then had another email advising she couldn't possibly quote (despite me giving the exact holiday and departure date) as 'all Audley holidays are truly tailor made, etc, etc, etc'. Clearly as an extraordinarily well travelled person, I'm unable to discern if a tour as detailed on Audley Travel's own website and following extensive research and comparison with other itineraries is right for me, without having to talk about it further first! Whilst I fully appreciate all companies will have processes they like to follow, Charlotte's complete rigidity and inability to understand my specific circumstances are hardly the actions expected of a top ranked travel agency. Had I been provided with a quote, I would almost certainly have made the booking by now as it was on my shortlist of just three holiday options. Instead I have now booked with a competitor that was willing to just quote initially - that's a c. £8k lost booking for Audley Travel due to inflexibility and an inability to respond to specific customer need: so much for everything being tailor made.
TOP NOTCH HOLIDAY! Just back from an amazing holiday…
Just back from an amazing holiday travelling through Malaysia and Singapore with multiple stops. Everything was outstanding and superbly planned with lots of special moments. Our Audley travel agent Katie Fryer used her extensive knowledge and experience to give us inside tips and ideas to make this trip so wonderful - thank you Katie you are THE BEST
Luxury tour of the Philippines
Trip Style: Private guided tour
Philippines island hopping tour
Trip Style: Private guided tour
Audley helps travelers see the world their own way, providing individual journeys crafted just for you by experts who have been there before.
What Makes Audley Travel Stand Out?
Trips fully customized to your dates, needs and interests
Hotels with character and thoughtful excursions hand-selected to impress
Dedicated country specialists who know their destination inside and out
With Audley, you get the peace of mind that comes from speaking directly to a country specialist who’s been to your destination many times before and who will use their insider knowledge to design an itinerary specifically for you.
Your dedicated specialist will listen to what you want, propose ideas to match, and work with you from inception to departure and remain available to answer any questions throughout your trip.
Who Will Enjoy Traveling with Audley?
The Audley traveler is discerning and curious and used to attentive and personal customer service. They’re interested in working with the finest trip planners to ensure all aspects of their trip are taken care of. Audley prices reflect the experience and care that goes into crafting our journeys and we’re happy to say that our customers think we’re worth it.
Where Do They Operate?
Audley Travel has country specialists for more than 80 destinations across every continent. They can plan anything from first time visits to special interest trips in Africa, Asia, Europe, the Americas, Oceania, the Middle East and Polar regions. Within each destination, they also have travel advisors that specialize in safari and wildlife, culture, adventure travel, family trips, cruise and more.
Audley Travel Style
With Audley, virtually any travel style or theme is available to you. We’ve broken it out into 12 distinct Vacation Types:
Beach Vacations: Great for combining experiential travel with plenty of rest and relaxation along the way. Audley beach vacations can be planned anywhere from the Seychelles to Thailand and usually feature a resort stay along with some exciting cultural adventures.
Cruises: A great way to cover a lot of ground while only unpacking once, Audley river and sea cruises go all around the world, with a focus on destinations that are just a bit off the beaten path.
Cultural Vacations: For those travelers who want insider insights and to get to know adestination through the locals.
Family Vacations: No matter how old your family members are, Audley specialists can helpcreate the perfect itinerary for you out to see the world. We’ll suggest the best activities, accommodations, and destinations based on your family’s individual needs, from toddlers to teens.
Great Journeys: Trips on an epic scale, often visiting sweeping landscapes and far-flungdestinations like Antarctica or New Zealand. Honeymoon and Romance Ideas: If you’re looking for a relaxing and romantic honeymoon, with plenty of unique and special touches, Audley can help with private tours all over the world.
Luxury Vacations: Most of Audley’s trips have luxury components, but these trips takeindulgence to the next level. Everything from the hotels to the transportation will be five-star. We can provide opulence around the world, from Morocco to India to Australia.
Off the Beaten Track: For those travelers who want something both unique and adventurous, Audley's off-the-beaten-track trips focus on places that aren’t easily accessible like Malaysian Borneo or Brazil’s intric maze of Amazonian wetlands.
Rail Vacations: A classic way to travel, rail journeys are great for travelers who want to take it slow. It’s a rare chance to take in the landscape in a way that cars or planes just can’t provide.
Road Trips: Sometimes a good old-fashioned road trip is the only way to go. These self-drive vacations are for travelers who are used to going without a guide but want an expert’s opinion on the itinerary.
Wildlife Vacations: Get up close and personal with unique and hard-to-find wildlife around the world. From pandas in China to orangutans in Borneo, Audley can help you discover species around the world.
Why Travel With Them?
Audley can provide the inspiration and expertise you need to elevate your next trip into an epic journey. Their customized trips are created by experienced travel experts who have been there and know the best way to discover a destination. If you’re looking for personal attention, dedicated experts and local insights, Audley is a great choice.
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Avanti Destinations
#14 Pick of 34 Philippines Tour Companies View Profile
Total Trips 211 Trips
Size Global Operator
Service Level Luxury
Operator Type
Custom/Private Tour Operator
HORRIBLE
Avanti Destinations is a HORRIBLE and dishonest company. Paul Barry(who is sole owner) along wtih executive team of COO Mark Grundy, CMO John Hanratty and CFO Susan Marra should be ashamed on how they run a company. As a military family we booked our trip to London to leave March 21, 2020. This was to be our FAMILY trip overseas. While C19 is not the fault of Avanti, it is Barry who is at fault. While other airlines and travel agencies are giving a 100% REFUND not just vouchers Avanti is holding our money hostage. Trying to work with anyone associated with this company does not response. How can USTOA stand behind this company? How do we get a FULL REFUND from Avanti? My travel agent sent us information and our of almost $7000.00 we would get back $1700.00. Seriously? We are PCSing to another country in Asia and want to travel. What is Avanti decides to file bankruptcy because Barry does not know how to manage clients money. SOMEONE HELP US!!!
Company is pocketing thousands of dollars from travelers
I would love to write a review about our meticulously planned out trip, but as our $12000 week long trip to London and Dublin was cancelled due to a global pandemic, I cannot. This company has made it not just hard but nearly impossible to help out their customers who are in awful situations during this time. They are completely unwilling to budge on their bottom line even a little.
We had to cancel due to boarder/country closings and this company is trying to keep 100% of our money. We were booked to fly with British Airlines, and BA refunded $700 per person and that is all that this company has given us.
If by some miracle we get a representative on the phone they are condescending and degrading. I even spoke with the VP of the company and he was the worst. He made me feel small and unimportant. This whole company is taking advantage of the situation and unless people get lawyers involved they are completely unwilling to refund any money.
DO NOT USE THIS COMPANY! If something goes wrong on your trip, which let face it, multi country trips often have at least one thing go wrong, this company will NOT HELP! Do yourself a favor and go with someone else who has much better customer service and company values.
Travel Impressions
#16 Pick of 34 Philippines Tour Companies View Profile
Total Trips 0 Trip
Size Global Operator
Service Level Luxury
Operator Type
Group Tour Operator
AfricaExperts by Goway
#19 Pick of 34 Philippines Tour Companies View Profile
Total Trips 0 Trip
Size Global Operator
Service Level Standard
Operator Type
Group Tour Operator
Air by Pleasant
#20 Pick of 34 Philippines Tour Companies View Profile
Total Trips 0 Trip
Size Global Operator
Service Level Standard
Operator Type
Group Tour Operator
Asia Answers
#5 Pick of 34 Philippines Tour Companies View Profile
Total Trips 0 Trip
Size Global Operator
Service Level Standard
Operator Type
Group Tour Operator
1-10 of 10 Providers Shown
10 Provider(s)
Reviews Write a Review
Kristi made this trip of a lifetime so smooth. We had people looking out for us the whole way. All the arrangements were 5 stars, could not ask for more.
Thank you Kristi!
Details
Value5.0
Guide5.0
Activities5.0
Lodging5.0
Transportation5.0
Meals5.0
MK
Mike Kawana
March 2023
Kristi made this trip of a lifetime so smooth. We had people looking out for us the whole way. All the arrangements were 5 stars, could not ask for more.
Thank you Kristi!
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Thank you Kristi!
Operator Caradonna Company Reviews
Incredible experience with Kristi from start to finish. Our trip was flawless and all trips were booked with perfection!
Details
Value5.0
Guide5.0
Activities5.0
Lodging5.0
Transportation5.0
Meals5.0
CM
Cherry Mead
March 2023
Incredible experience with Kristi from start to finish. Our trip was flawless and all trips were booked with perfection!
Read More
Operator Caradonna Company Reviews
Kristi our travel agent went over and beyond to answer my 100 questions and had great communication. Can’t wait to book more trips with Caradonna.
Hotel was great. Very clean. The staff was friendly. The food was excellent along with the service.
Details
Value5.0
Guide5.0
Activities5.0
Lodging5.0
Transportation5.0
Meals5.0
SH
Sherry Hammer
March 2023
Kristi our travel agent went over and beyond to answer my 100 questions and had great communication. Can’t wait to book more trips with Caradonna.
Hotel was great. Very clean. The staff was friendly. The food was excellent along with the service.
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Hotel was great. Very clean. The staff was friendly. The food was excellent along with the service.
Operator Caradonna Company Reviews
My dive group of 12 wanted to go SCUBA diving in Fiji. Kristi Marchetti put together the perfect diving package at the perfect location for us. It was one of the best diving trips we have ever taken.
Details
Value5.0
Guide5.0
Activities5.0
Lodging5.0
Transportation5.0
Meals5.0
CE
C Edwards
March 2023
My dive group of 12 wanted to go SCUBA diving in Fiji. Kristi Marchetti put together the perfect diving package at the perfect location for us. It was one of the best diving trips we have ever taken.
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Operator Caradonna Company Reviews
Rebecca Marchetti took great care of my vacation reservations, from airline tickets to the scuba diving packages, to ensuring I went during the off season.
Havaiki Resort and Pearl Farm was a beautiful spot near the beach. The meals were superb, the bar was well stocked, and the staff was very friendly and helpful.
I had an awesome time diving with reef sharks and schools of Red Snapper and other fish!
I waited forty years to cross this destination off of my bucket list. I’m going to have memories for many years to come!
Details
Value5.0
Guide5.0
Activities5.0
Lodging5.0
Transportation5.0
Meals5.0
SP
Stephen Pasternak
February 2023
Rebecca Marchetti took great care of my vacation reservations, from airline tickets to the scuba diving packages, to ensuring I went during the off season.
Havaiki Resort and Pearl Farm was a beautiful spot near the beach. The meals were superb, the bar was well stocked, and the staff was very friendly and helpful.
I had an awesome time diving with reef sharks and schools of Red Snapper and other fish!
I waited forty years to cross this destination off of my bucket list. I’m going to have memories for many years to come!
Read More
Havaiki Resort and Pearl Farm was a beautiful spot near the beach. The meals were superb, the bar was well stocked, and the staff was very friendly and helpful.
I had an awesome time diving with reef sharks and schools of Red Snapper and other fish!
I waited forty years to cross this destination off of my bucket list. I’m going to have memories for many years to come!
Operator Caradonna Company Reviews
I am so happy I found this travel agent. We had so many questions, email after email, a cancellation and rebooking and our agent April replied promptly and with all the information and arrangements we could have dreamed have. She was friendly and a Pro through and through it all. Simply fabulous service. We couldn't have been happier. Highly recommended.
Details
Value5.0
Guide5.0
Activities5.0
Lodging5.0
Transportation5.0
Meals5.0
DU
Dean Ulven
January 2023
I am so happy I found this travel agent. We had so many questions, email after email, a cancellation and rebooking and our agent April replied promptly and with all the information and arrangements we could have dreamed have. She was friendly and a Pro through and through it all. Simply fabulous service. We couldn't have been happier. Highly recommended.
Read More
Operator Caradonna Company Reviews
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