Excellent
2
Great
2
Average
4
Disappointing
2
Terrible
24
Value
1.6
Guide
1.6
Activities
1.9
Lodging
2.1
Transport
1.6
Meals
1.8
Amtrak Vacations Reviews & Ratings
Amtrak Vacations editorial reviewView profile 1.7/5 Disappointing 18% 34 reviews
Amtrak Vacations Tour & Trip Ratings
1.7/5 Disappointing
34 Reviews
Amtrak Vacations Reviews
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when making Amtrak vacations reservaions online, you are rushe to make the reservations so the travel agents can get their commission.
The agents are not helpful and just rush to make the reservations so they get the commission. I was never told that I could make my own hotel reservations for half t...
M
Don’t do it!!!
I wouldn’t recommend Amtrak vacations. They took over 1000.00 off my trip. I had to cancel as someone came down with Covid at my work and I had to work. So instead o...
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never got to go on the trip
I rec'd a call the train has been cancelled and they can put me on a bus. that is not acceptable since I wanted the train experience. They refuse to refund me my mon...
Beware Scam Company Amtrak Vacations is NOT Amtrak
I found out too late that we had fallen for this company pretending to be part of Amtrak - how they have been operating without a cease and desist is beyond my compr...
J
Beware Scam Company Amtrak Vacations IS NOT Amtrak
I found out too late that we had fallen for this company pretending to be part of Amtrak - how they have been operating without a cease and desist is beyond my compr...
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Amtrak Vacations Reviews
Great trip
We took the National Parks tour to Arches, Zion, and Grand Canyon. They did not inform us we had to find our own way to get the rental car at Grand Junction. We had ...
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Did not happen
Amtrak cancelled one of our trains due to Hurricane Ian. This was not Amtrak Vacations fault but the way they have handled it is very disappointing. We still have n...
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Worst Purchase Experience Ever
Worst experience booking Ever! I had a 7 day Amtrak vacation planned for October 12, 2022 to Miami that I made in early September. This was scheduled before hurrican...
Could not be worse. Don't use these people. If you want to ride Amtrack, schedule excursions on your own.
Luckily, my trip was terminated by the strike threatened cancellation of trains out of Chicago. But in 3 days: 1. They say that our a) 1- day stay at Little Ameri...
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Amtrak Vacations Reviews
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Got my money -confirmed all details in writing, then unconfirmed and demanded more money to upgrade - against my will.
They sent me vouchers and got my money 6 weeks ago. Ten days before departure the emails start coming in: the roomettes we paid for are no longer available; but we c...
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Nightmare Vacation
I experienced a nightmare trip that was supposed to be for my Birthday. They were nice at first. After they got my money they left a voicemail saying the train brok...
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Terrible customer service..
They changed my itinerary one day AFTER taking my money. And they are keeping my $350 trip insurance. Completely unreliable. DO NOT BOOK WIOTH THIS COMPANY. VERy...
A
Vacation Ruined - Amtrak Bait and Switch
I was suppose to be on the California Zephyr en route to San Francisco but was instead on the Southwest Chief. I had boarded the Chief and was riding for more than...
T
Nothing was disappointment
My elderly father and I decided to take an Amtrak vacation's trip up north due to the rising costs of flights around the holidays. I was injured in October after we ...
Amtrak Vacations Reviews
Z
Way overpriced
Amtrak Vacations is NOT Amtrak. They overcharge. They set up a tour of Glacial National Park, then found out it wasn't running and didn't tell us. We love riding Amt...
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While the views may be great, the company stands by nothing which spoils the "milk."
My wife and I are seniors and she both uses a cane and nighttime oxygen related to M.S. We embarked on a 16 day tour in high hopes. d Due to employee mistakes,in spi...
Do Not Trust & Believe Amtrak Vacations
In May, 2021 I booked Amtrak Vacation tour from Seattle, WA to East Glacier & back for myself and my 13 year old grandson. Booking the trip was the only easy th...
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Customers Are not The Priority
We boarded the train only to be kicked off by Amtrak 45 minutes later in Salt Lake City because Amtrak Vacations messed up our reservation. Apparently they are two d...
Might be nice for older folk, but if you are in your 20s-30s and hoping for adventure, this isn’t it.
First, let me say the customer service at Amtrak Vacations was incredible. Very responsive and quick to help. The train from Chicago to Salt Lake City was great. Ver...
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