Name: As a Travel franchise owner I couldn't…
Item: Firebird Tours
Rating: 5.0
Author: Ellen Foster

Firebird Tours Tour & Trip Ratings

4.8/5 Excellent

1,099 Reviews

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Excellent

939

Great

92

Average

37

Disappointing

12

Terrible

14

Value

4.8

Guide

4.8

Activities

4.8

Lodging

4.8

Transport

4.8

Meals

4.8

Firebird Tours Reviews

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G

Geri Shapiro

Jun 2023

Written on

Firebird took care of everything…

We had a few bumps at the beginning of our trip. B...

J

Janet G

Jun 2023

Written on

Anna

Anna, our agent, listened to what we wanted and helped plan a wonderful trip. My dream trip was to go to Italy and experience as much as I could. Hotels were central...

m

mike sparkuhl

Jun 2023

Written on

Firebird a disappointment

Fragmented service. Poor English skills. Misrepresentation of services. Example: we paid premium price for driver and car, private, but received only a taxi cab, whi...

K

Kim Curry

Jun 2023

Written on

Our Trip to the UK and Ireland

This company had our trip planned out exactly as we had asked from beginning to end. The devil is in the details they say, and all the details were well taken care o...

B

Benjamin de Boer

Jun 2023

Written on

Great Experience

Drivers, hotels, activities and guides were all wonderful.

Want a tailor-made trip instead?

Your trip, your way, planned by an expert:

You choose budget, destinations, activities, transport & lodging type
Expert designs the itinerary for you, and once approved, takes care of logistics

Design custom trip

Firebird Tours Reviews

D

Dustin Broadus

Jun 2023

Written on

Lack of Communication

The trip to Scotland was a once in a life time trip for my wife and I. The biggest obstacle or I should say the thing that bothered me the most was a lack of communi...

B

Barbara Thomas

Jun 2023

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Italy Per Our Desires

Our custom designed tour checked off all our bells and whistles. Firebird was reachable every step of the way. The guides were excellent especially Flavia our guide...

C

Carol Castagnozzi

Jun 2023

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This was not a group tour

This was not a group tour! Although it was advertised as such. There were only two days—- half day in Edinburgh and a 12 hour day tour of the Isle of Syye where w...

B

Beverly Rechkoff

Jun 2023

Written on

4 trains,7 Hotels and 3 Countries

My husband and I wanted to have an active fast paced tour of key places in Spain, Gibraltar and Portugal.Firebird selected well placed hotels in each of the cities v...

K

Karen

Jun 2023

Written on

Probably not use again.

Although the lead up & booking organisation was excellent the organisation during the tour was well below par. Tour dates & times changed - bad luck if you h...

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Firebird Tours Reviews

R

Ron

Jun 2023

Written on

They were spot on with the itinerary

They were spot on with the itinerary, hotel selection, and timely transportati...

M

Mark Woods

Jun 2023

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Every detail was covered

Every detail was covered. The only thing we had to “worry” about was where to eat and the FIRST time figuring out how to read the train schedules at the station. Ka...

T

Tracy Michaels

Jun 2023

Written on

Nice job

Nice job. Happy clients

Z

Zoliks, Family

Jun 2023

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Magical Memories were made in Seoul & Busan

Everything was pretty seamless. Our tour guides and drivers were excellent. Our accommodations were quite nice with good locations. My only complaints include: no re...

D

Debi K

Jun 2023

Written on

Another spot on trip by Firebird

Planning is important and the team at Firebird listen to what you desire and produce an itinerary that fits the bill. I ask questions, ask for changes and Firebird d...

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Firebird Tours Reviews

S

Susan Broockman

Jun 2023

Written on

Beyond our Expectations!

Firebird worked with us for many months to plan the trip of a lifetime. Two weeks in Norway customizing their 'Best of Norway' template. The designer of the tour, an...

S

Suzanne Moberly

Jun 2023

Written on

FIREBIRD ITALY TOUR

My FIREBIRD TOUR of Italy began in Venice, then to Florence, then Rome, and onto Sorrento and the Amalfi Coast. Overall, I was exceeding impressed with the level of...

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Barbara V

Jun 2023

Written on

Extension in Italy

Firebird organized a four-day extension in Verona and Como Italy after our cruise. They got us drivers to move us from place to place, booked hotels and some person...

W

Wanda Merced

Jun 2023

Written on

Planning the tour was very easy and…

Planning the tour was very easy and organize. They answer my emails right away. Everything was as expected small group a mini van.From picking us up at the airport t...

E

Ellen Foster

Jun 2023

Written on

As a Travel franchise owner I couldn't…

As a Travel franchise owner I couldn't be more pleased to work with Sim at Firebird Tours. He understands my clients needs, fulfills their wishes and creates amazin...

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