Great Value Vacations

We found an amazing deal to Tuscany with Great Value Vacations. There was nothing disappointing about the trip. The flight, hotel and car were exactly as listed. Would definitely book with them again.

Car & hotels were not booked until I called one week before The trip & I already was planning restaurant near the hotel posted on the website. All three hotels were different then listed in the description. First hotel was not good. (Definitely not the Benson) in Portland. Very small & had to put our suitcase on the bedside table. Very limited outlets for electronic devices. Also Portland is no longer a gem. Crazy amount of homeless with tents, garbage, feces & drug use in the sidewalk. Downtown business boarded up. Did not feel safe walking to & from the hotels!!!

It’s my first time booking a vacation on this company. I was not disappointed, the price of the 3 days Hawaiian vacation including the hotel and flight is wonderful. There were no issues encountered during our travel. Will definitely book another vacation with this company

Disappointed with GVV's trip planning. GVV cancelled our trip several times due to COVID, then increased our costs and fees with each rebooking despite the cancellation being due to a world wide pandamic and despite purchasing travel insurance. We chose their package Irish Castles and Countryside. Two stays were hotels, not castles. Hotel Woodstock was disgusting and full of children running up and down the halls well past midnight. At Lough Rynn Castle, our room was in an out building, not in the castle. The service however was impeccable. I could have planned this trip better myself.

I wasn't sure how the voucher trip was going to turn out, but it went very smoothly. The accomodations were fantastic and everything was just as stated in the trip description. Definitely will not hesitate to book with Great Value Vacations again.

The trip was as advertised. The Check My Trip worked well for storing and receiving information. The Hotel was as advertised except we reserved double beds and received a family room with three beds. We did receive a partial ocean view room and the breakfast was excellent. I would recommend the Cartagena Plaza Hotel as the hotel is in a great location and the beach is just across the street. I did rent a car and traveled across Cartagena. I had a great time and would recommend your company. Keep up the good work.

Covid made this trip a long time coming.
The plan was to meet our friends who we planned the trip with in Boston and fly to Greece together. We were booked on different flights to different countries (Switzerland and Germany). We did find them at our hotel in Greece. The driver Hermes who drove us to our hotel was great and provide lots of information and a guide tour. We took the tour of Athens. It was well worth the money as it was informative and guide very knowledgeable.
Our experience on the islands was not the same. We were met at the ferry directed to our ride and give a number if any questions. No guidance as to recommendations what to do or see. This was the same for the three islands we visited. A handout or suggestions would have been welcomed. At Mykonos we were advised due to Easter it would be difficult to find a restaurant which proved to be very wrong. Lots of options and no waiting.
Greece and the islands are great and would go again. Planning the trip was frustrating. Our attempts to get information and clarification of issues and concerns with Great Value Vacation was challenging. No return calls or emails. Covid played a role but it shouldn’t be that hard to keep people informed. We also had the insurance but it didn’t cover Covid countries being closed. Basically use it or lose it.

We usually give your tours 5+ stars and most of our experience in Greece was exceptional. Unfortunately the stop in Crete was a disappointment. First, GVV has always done a great job of having a representative meet us at every stop to make sure we get around and oriented. The GVV Rep never showed up in Crete and then phoned the hotel while we were trying to check in, spoke briefly with one of the other people that arrived at the same time we did, saying sorry, I won’t be meeting you. When he was asked about possible tours, he told them to talk to the hotel’s concierge. This has NEVER been my experience on any of our GVV trips and was pretty disappointing as we have always relied on your employees to provide guidance and insight in places unfamiliar to us.

Which brings me to the Aquila Atlantis Hotel. We arrived there from the airport At 6:30 on a Saturday. There was one person at the desk who was LESS than helpful, bordering on rude. I don’t expect to be greeted at a “5 Star” hotel by a cranky person shoving a clipboard at us and making us fill in a long form with all the information they were probably already provided by GVV in order to get into our room. There was NO ONE helping move baggage. When the man at the desk was asked about possible tours and if the hotel had a concierge, he tossed a “hop on hop off” bus tour brouchure across the counter to her and told her “I’m the concierge”. I don’t know if this is because this hotel is struggling because of COVID or that it was a holiday weekend, but if a hotel wants to advertise itself as 5 stars they need to do better than this. I would strongly recommend you remove them from your rotation.

Booked Greek Highlight trip. Supposed to be a 3 star hotel in Athens. Definitely not. Unsafe area. Hotel staff was very professional but bed was the hardest mattress I’ve even been on. GVV has horrible customer service. My niece never got her ferry tickets. We were abroad and needed help getting home. Couldn’t get a hold of anyone. It was a nightmare. Will never use GVV again.

The hotel accommodations were very good. However, they were very far away from the tourist areas.

The hotel was great. The plane seats were HORRIBLE; Worst seats on all the planes. The guides and drivers were really good. Overall, the package was not a good value. Next time I will book the segments myself.

Effective reliable accommodations and transportation. Flights as expected and reliable. Rates reasonable. One thing thing that was unexpected was extra bag fees and hotel country tax. The fees were not significantly unreasonable just unexpected. The vacation was lovely, the history entrancing and the trip well-priced.

The trip was great, however there are a few tweaks I would have changed. For starters, 2 of our hotels were a little far from the city centers and finding transportation in a foreign city is not always as easy as it seems. As a tourist, its nicer to be put into tourist areas and have the ability to wander out further if you so choose, instead of being put out far too begin with. Secondly, when we visited Athens, Greece, there was a labor day holiday going on where everything was closed and our included sightseeing trip was canceled. As a travel agency, it would have been nice to have been informed of this holiday so we could have planned better, or just been made aware of this before our trip.

We booked a vacation to Ireland by calling Great value vacations directly. Initially the communication seemed OK, However when we received our information online, we noticed several problems. The description we received in the advertisement said breakfast included. Our documents said no breakfast included. We had added a package of sightseeing destinations to our vacation. The dates assigned to us were almost impossible to do. They had us going all the way back to Dublin before being scheduled for the cliffs of mohr the next day. That trip back would be over 3 hours one way. We sent 3 emails trying to address these issues.which got no reply. Calls were put on hold for 47 mins before disconnecting. When we finally were able to speak to someone, comma they were not well 'd well informed and could not answer our questions. They said that we would receive a call back. We never received a call back.. We called several times more to try and speak with a supervisor. One call we were told it was our fault about no breakfast because we never asked for it when we booked. We were rudely hung up on after being told to wait for someone to call us. Again only to be told that we were wrong breakfast was not included in our package and that we could always call and change our dates for the site seeing directly with the companies in Ireland. Very dissatisfied with their handling of these issues. There were four of us traveling together. Breakfast cost an average of 15 euros per person for 10 days that amounts to 600 euros. That significantly adds to your budget. Be aware of this if you decide to book with Great Value Vacations.
We had a car during our stay. Most of the hotels were lovely a and located in a convenient area. However the hotel for Dublin was 20 minutes outside the city with nothing around. It cost is 25 dollars a day to park for siteseeing while in Dublin.
Overall a vacation from Great Value Vactions is NOT a great value.

We had a great time in Italy. Will recommend this trip. Hotels were great and locations very central. Was a birthday trip for both my husband and I. All hotels included breakfast daily. Sorento was fabulous. Well spent birthdays.