Private Guided Tour & Trip Reviews

I have been traveling with ACIS for almost 20 years, and I have yet to be disappointed! From the planning stages to the actual travel abroad, the ACIS team is attentive, knowledgeable and helpful. Traveling with them, I know that the entire experience, from excursions to food to hotels, will be top-notch. I love that there are always little surprises along the way, too….some little cultural experience or bonus stop that adds to an already amazing itinerary. I have traveled once with a different company, and that experience proved that you get what you pay for! With ACIS, I can rest assured that my group will walk away from the trip feeling happy with their investment.

We just concluded another private tour with Ritz. Once again Lilian worked with us to create a spectacular, personalized, three week, tour of Southeast Asia. The service, resorts and excursions were thoughtful, diverse and top notch-as we requested. And for us it was effortless. She anticipated all of our needs with the grace of an experienced travel agent.
We have traveled with other luxury travel brands and Ritz Tours has surpassed them all in value and service.
I highly recommend Ritz Tours to new and experienced travelers.

Our family of 14 recently enjoyed a second private group overseas trip through Ritz. Ritz took care of our first private group tour of 27 people 6 years ago and, in both trips, we were treated most professionally, expertly, and even personally where and when needed. In addition, we started on their regular tours and kept giving them repeating business over the years before we trusted them with our own private groups. We have recommended them to friends who reported back with all positive praises.

Ritz Tours was very friendly, efficient, and helpful. They planned and prepared a great trip to Egypt, Dubai, and Jordan. My vacation was amazing thanks to them. They took care of everything and made sure my trip was perfect!

We had very knowledgeable guides. Ritz Tours made me feel safe throughout our stay. I would definitely recommend if you’re looking to travel. Thank you !

The Dubai, Jordan and Egypt trip that our group of 17 people took was amazing. We did many unexpected excursions. Everyone loved it. We had Very knowledgeable guides, great hotels and the restaurants were delicious.

I had a great experience with Ritz tours! My entire trip to Egypt went by with any hiccups and I felt comfortable and safe the entire time. I will definitely be booking my next trip with Ritz.

My first time traveling with Ritz Tours and Maricela Chavez. I was satisfied with the itinerary and had the best time. Will highly recommend and cannot wait to travel with them again.

Went into this expecting a great experience, and Ritz outperformed my highest hopes!!… cant give enough kudos to Ritz. First of all, we went with only another couple , who by the way made the trip even better, so wasnt sure if ee were even going to go at all. All the accomodations were terrific for the areas that we were at. The guides were terrific espicially Sanya in Phuket. Definetly the best tour guide I’ve ever had…who ever works/employs him should be very very very happy. Had a memorable experience in every city. Hard to say anything that could have made it better. For us, one day less in Bangkok and one day more in Phuket would have made it even better, and we arent even beach people. Just so much more than beaches in Phuket. So happy with Ritz that booked another tour while still on this one and looking to incorporate more in our travel plans. Defintely go with Ritz. Over 30 yrs in great experiences and continuing. Cant say enough good things. 5****+++!

ACIS has been my go to for leading educational tours through Europe. I went in 1989 as a student and led my last trip in 2022. They have always had the highest standards and will jump to fix anything unpleasant that comes up unexpectedly. Their guides are experienced and fun, the hotels are good and the food is great.

But the best part is knowing just how helpful everyone in support roles can be. Planning is stressful and ACIS tries hard to alleviate as much ad possible.

We had a great tour guide who was well prepared with props to explain her points she was making. She also had a great personality and was very helpful. We were able to see a lot in a short time. Locations of hotels in Kyoto and Osaka were ideal to shopping and dining.

It was a wonderful 2-week tour of Europe. Hotel stays, guided tours, etc. were all taken care of by Ritz. It was nice to just enjoy the experience without having to worry about details. Thank you Ritz Tour. Will definitely work with them again.

This was our 4th tour with Ritz Tours and once again we were not disappointed. We had a great time on our recent trip to Spain and Portugal. Our guide Shimin, did a great job of taking care of us and keeping everything on time and running smoothly. He was very knowledgeable as were the local city guides. The food and accommodations were very good especially the suckling pig luncheon and seafood dinner. And also the Paella and tapas were excellent. On the way to one of our destinations, Shimin took us to one of his favorite spots to catch the sunset. It was a beautiful setting. Over all I would highly recommend this trip.

Enjoyed the Tour of all countries very much.
Our Tour Guide was considerate knowledgable, caring, and kind.
According to our Group, we were comfortable with assessabilities provided.

I attend this tour, what I thought would have been my trip of a life time, not only that my dream trip. Unfortunately we did not receive our itinerary until after the trip was paid for. Our host was not available at anytime of the planing to asked question or answer any concerns. We had to reach out to Olga from Ritz's. Our tour guide was very nice and helpful. The tour consisted of 98 people with 3 buses and if you didn't come with anyone you would have been lost. Nothing on Ritz's but our host should have had some kind of meeting with everyone that was attending the trip so that we would have been more familiar with everyone that was traveling. To start off there was too much walking and a lot of us were not prepared for that .There were a lot of elderly people on the trip. The hotels were definitely not what was expected.(no air, tv hot water, small beds, no refrigeration ,far away from everything etc..) no adequate staff to accommodate with your luggage that you had to carry from hotel to hotel. The meals were not French Cuisine as stated (chicken every meal and a lot of starches no green vegetables, didn't even offer sodas to drink, you had to pay for them separate after all the money that was paid out as stated French Cuisine Meals.Ritz's tours planned the trip and they were the cheapest hotels and meal that you could offer and our host didn't bother to check itinerary before hand. I paid for certain tours and did not expected to go on all the other tours. We had NO free time to ourselves to do anything and as I stated we were around nothing at night. We stayed on the buses from sun up to sun down riding all day long jumping off the bus quickly for a bathroom break. I know a couple of people that was on an European Tour the same time I was on mines and their experience was nothing like mine and they were with a GOOD TOURING COMPANY. The BEST feedback I can give moving forward is to give customers the QUALITY OF THE TRIP THEY PAY FOR. I will never travel with Ritz again..