Cosmos

We've taken over 10 group tours using Cosmos and Gate1. This trip last month, 9000 was not very good.
-During booking, incorrect information was given about airport-hotel transfers
-The whispers (listening devices) didn't work from the get-go, so no whispers were used during the 13 day trip.
- Porters are no longer hired to bring your luggage to and from your room. (Very elderly had to handle their own luggage. Our friends had to help many of them.)
-A few days into the trip one couple left. At the end of the trip we found out they had covid. Cosmos did not let us know; a few people weren't feeling well and two of our friends then tested positive.
-One hotel was awful and not even up to "budget" standards
-Many of the stops had castles, churches... but were not included, so be sure to count that in when pricing.
 don't plan to use Cosmos ever again. Gate1 is the best in my opinion. When my husband's passport was stolen, they assigned someone to go with him to the embassy, translate, etc...It was above and beyond what we expected 


I would highly recommend this company and some trips to Scandinavia and Baltic. The countries are amazing, the service and our guide Ausra Paukste was really the best ever. If you wish to visit this region consider Cosmos company.

I am a budget solo female traveler. I have traveled with COSMOS for about 20 years in the past, all over Europe, Switzerland, Turkey, etc. The best thing is that I never have to pay extra for single supplement when I room with someone. If Cosmos can not find a room mate for you, you end up having the whole room. Because of this feature, I was able to travel everywhere by my self with reasonable price. Cosmos always provides great value for the bucks. I would do it again. I highly recommend to you all.