Monograms

We had great tour guides. And we saw lots of monkeys.
Our hotels in La Fortuna and Monteverde were not good as I would have expected from Monogram. The Magic Mountain was a very nice property. But breakfast was average at best. Our room wasn't checked before we arrived. We had to change rooms. The safe box didn't work and the toilet seat was broken.
Our room at the Monteverde Country Lodge had no hot water the first night. And the rooms don't have heaters. So they were very cold.

Tour guide was very knowledgeable and very pleasant and helful.9

Very much enjoyed numerous sites in both Paris & Normandy.

Monograms is the best way to explore London. They make it easy and delightful. You are in charge of your activities, but their presence is always available, should you need it. Second time for me with them in London, and service remains top notch.

From the first day to the last the trip was awesome.

What a wonderful time! Even though I have to use a walker, with poor balance, and even though several told me I should not even consider travel--Monograms made it more than possible! Great staff who goes above and beyond the call. Wonderful local guides and helpful people.

The trip has been amazing. Well organized. The only issue was the Metropole hotel. They are just not ready for prime time. While they tried to show they cared/understood ... ultimately they should never have put us in the room they did. As well, the front desk managers can demonstrate a range of concern/care/interest to indifference/to a bit testy. On the other hand, the Glance is brilliant.

Overall, we had a very good experience with Monograms. The transfers between cities was the most helpful. The arranged tours were well done. However, there doesn't seem to be any consistency with the Monograms hosts from city to city. Their hours of availability differ vastly from one city to the next. All were friendly and helpful though.

Hotel room in Paris was incredibly small. Breakfast in London was just horrible. Breakfast in Paris was better than London. But, in Paris I expected French pastries and there was only 1 selection .

Loved traveling with Monograms! They handled the travel, hotels and a 1/2 day tour in each city. Loved being able to skip the lines at the major museums/churches/historical sites. Will use Monograms again!!

Staff was on time and efficient for getting us from the airport to our hotel and then to the train. The guides were very good ! Very knowledgeable and personable.
The hotel in Rome was excellent while the hotel in Florence was good. I felt the price was a little high for what we got (only 2 half day tours). Otherwise pleased with the service.

We enjoyed Paris due to the fact of our tour guide was extreamely helpful for showing us first around the city and then each day for where we wanted to go. Nice job. Our hotel was in a very nice close location.

What a great taste of Australia, I loved every part of this trip. Can't wait to go back!

To all the guides that made our journey excellent, Graciella, Cecilia, Sarah, Yoland, Onya, Ila, and the several others not listed, Thanks So Very Much!

Monograms organized a great trip, and all ran very smoothly and without incident! Thanks for organizing the Intro to Venice, Florence, and Rome tours, what a great way to get the historical and hot spots highlighted and explained. This allowed for us to make the unaccompanied portions more vacation like and more of an explorations. Also for the shoppers in us, it gave us time to invest our dollars!

Thanks So Very Much Monograms!

Our trip to Italy with Monograms was awesome. They pay attention to every detail. Someone is always available to answer questions.