Italy Tour & Trip Reviews
Editor’s Take
What to Look For in Italy Travel Reviews
Most trip reviews tend to focus on some or all of these 5 key areas, not all of which may be relevant to you: the tour guide, travel company, service level, country or countries traveled in, and the trip itinerary.
Remember, just because you see a 1 star review doesn’t necessarily mean that person disliked the country.
Reviews for Italy tours are overwhelmingly positive, with a very small smattering of 1, 2, and 3 star ratings. It is important to note that Italy is often included on wider Europe tours, so some reviews will also be taking into account their experience in other countries as well.
Related to this, some reviews complain that multi-country tours felt extremely rushed - if this is the kind of experience you choose, be sure you are prepared for a very busy and active tour.
Service level will always vary tour company to tour company. Many negative reviews for Italy bring up the high number of “optional experiences” - that is additional tours, activities, and excursions not included in the base price of the trip. This is common practice, yet can be frustrating if you are unprepared for the tour to be set up in this way. Always check thoroughly while reading the itinerary to make sure you have a clear understanding of what is included.
There can also be some confusion on tours of Italy about the amount of walking and the grade of walking. The Amalfi Coast and Cinque Terre are beautiful and the views are spectacular, but the walking will be quite steep in some areas - for some it will feel more like hiking. Reading the reviews will be invaluable to help you narrow down the walking tour in Italy that is right for you.
If you want a professional take on traveling in Italy, see the Travelstride Italy Guide »
Tour Reviews
A
Amy
Regretting my decision to book with… March 2023
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
AVD
Alice Van Dalen
Holland america lijn jullie moeten je… March 2023
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
PR
Petra Reichelt
Organisation sollte man können March 2023
- Value 3.0
- Guide 3.0
- Activities 3.0
- Lodging 3.0
- Transportation 3.0
- Meals 3.0
Eine Katastrophe war der Checkin. Wir hatten zwei Zeiten zum Kommen. Als wir ankamen Chaos pur. Wir erhielten jetzt eine Nummer, alles andere war nicht mehr gültig. Die Nummer nach kurzer Zeit ohne Bedeutung. Wir warteten mehrere Stunden. Ordnung und Systematik Fehlanzeige. So was soll regelmäßig passieren!! Das wirft ein sehr schlechtes Bild auf HAL. Wir haben das Schiff einen Tag eher verlassen. Im Hotel hörten wir dann von der Checkout-Katastrophe.
ZMG
Zan Mayo Glodich
If I Could Turn Back Time ... I haven't even departed yet and I am… March 2023
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
C
Clara
Robin and the Brilliant Team at ACIS- March 2023
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Tour ACIS Company reviews
4
420yendal
NEVER AGAIN WITH HOLLAND AMERICA! March 2023
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
W
William
The worst cruise company March 2023
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
Overcharged several times for wine package we had paid for. And charged us again on diverse occasions.
Although we booked many locations to visit, many cancelled en route and also pre-departure. Thefts from our cabin, expensive items stolen. Attempted unlawful withdrawals from our debit card in excess of 3700 usd.
Driven by greed. Dumped in many isolated areas and 60-79% we had to travel by tender. Many people suffering from disabilities could not use the tenders. Dumped in a rat invested town on one occasion. Having waited to board the tender for 2hrs, 40min travel in the sweat box, waited for coach 30mins with 40min travel to nearest town. Once there found the street could not be used dave for the roads and the Market was infested with rats. Thus typified many of the places we were dumped during the cruise.
Truly the worst company ever for a cruise. Customer service appalling leaving me now to sue the agent for this 33 day disastrous cruise.
The cruise should carry a Heakth warning relating to theft from cabin, unlawful transfers from customers account, not suitable for anyone suffering from disabilities. Covid friendly as the hygiene is appalling. Drinks over priced a typical bottle of beer 7 usd plus 18% service charge.
Staff hard working and food ok apart from hygiene snd coss contamination of food leading to the possible spread of Covid-19 virus
Totally disgusted. Dave your time and money, choose snd book with a good company such as Cunard, Celebrity, Pz&O but not this uncaring company designed to discriminate against those with disabilities
S
Susan
Not happy with customer service March 2023
- Value 2.0
- Guide 2.0
- Activities 2.0
- Lodging 2.0
- Transportation 2.0
- Meals 2.0
Very unhappy with the answer I received from them.
I will take my customer elsewhere.The one thing I can say the on board staff, cleaners, kitchen and food service you couldn't fault.They work hard.and always very helpful.
S
Sofia
Staff cordiale, preciso, attento March 2023
- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
PDC
Paul De Cnodder
Boot was niet in orde February 2023
- Value 3.0
- Guide 3.0
- Activities 3.0
- Lodging 3.0
- Transportation 3.0
- Meals 3.0
We hebben dan wel een commerciële tussenkomst gehad maar dat willen we dit jaar niet meer meemaken
JC
Judy CC
Siagon Street food by night Experience February 2023
- Value 4.0
- Guide 4.0
- Activities 4.0
- Lodging 4.0
- Transportation 4.0
- Meals 4.0
So much so, that we will organise another night street food tour in Hoi An when we arrive there.
R
Rachel
Acis has always been a great… February 2023
- Value 4.0
- Guide 4.0
- Activities 4.0
- Lodging 4.0
- Transportation 4.0
- Meals 4.0
Tour ACIS Company reviews
s
specialbsbcglobal.net
Beginning Cruise date 2-11-23, Nieuw Statendam February 2023
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
Extremely dissatisfied with Holland America Cruise Line not being straight forward about Turks and Caicos horrific vaccination policy.
The vaccination policy for Turks and Caicos should be clearly printed on the advertised destination! After refusing to let us disembark in Turks, Holland America informed us we could find their vaccination policy hidden in “frequently asked questions”. Beware, Holland America is deceptive in their advertising of cruises .
Currently, we are stuck on this boat not being allowed to visit Turks. The destination is why we booked this cruise. We might just be one unhappy customer because we didn’t lie when asked if we were vaccinated before boarding the ship, but I can guarantee Holland America has thousands of visitors who did lie and were not required to show vaccination cards.
Holland America, Turks and Caicos policy is complete BS!!!
The cruise line doesn’t advertise the policy of Turks and you’re not required proof of vaccination when boarding the ship . All You need to do is just lie , say you’re vaccinated and then you can disembark in Turks. It’s just smoke and mirrors. If cruise lines advertised that Turks required a vaccination, the island’s economy would collapse and the cruise lines would loose a popular destination.
If you’re a believer in freedom of medical choice, boycott Holland America and Turks!!!!
CL
Cornelis Lankhaar
Ik heb op 19 okt een mail gestuurd en… February 2023
- Value 2.0
- Guide 2.0
- Activities 2.0
- Lodging 2.0
- Transportation 2.0
- Meals 2.0
ST
Steve Tietjen
They charge me for two people when I… February 2023
- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0

$ 1,500 8-days trip

$ 2,525 9-days trip

$ 3,889 14-days trip

$ 3,438 7-days trip