Excellent
455
Great
26
Average
30
Disappointing
29
Terrible
206
Value
3.7
Guide
3.7
Activities
3.7
Lodging
3.7
Transport
3.7
Meals
3.7
Gate 1 Travel Reviews & Ratings
Gate 1 Travel editorial reviewView profile 3.7/5 Great 68% 745 reviews
Gate 1 Travel Tour & Trip Ratings
3.7/5 Great
745 Reviews
Gate 1 Travel Reviews
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D
They deliver on what they promise
They deliver on what they promise. There were no surprises. ...
A
Fantastic trips
Fantastic trips ! Customer Service. Unforgettable places and local guides !
A
They can improve in every way
They can improve in every way. They are a greedy agency who cares only about making a profit. They do NOT care about their customers. When our trip to Italy went sou...
Had to cancel trip to Italy because of…
Had to cancel trip to Italy because of Coronavirus. Spoke with Shannon Smith about getting a refund and was told over the phone the trip would be fully refunded exce...
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Gate 1 Travel Reviews
Totally Ineffective Communication Total Rip Off
This is not a travel agency. They take your money and then you are on your own. Booked a trip to Greece for February, it was actually a Christmas present. Flight ...
K
Quality trips
Quality trips at affordable prices! I love Gate 1!
S
I have used Gate 1 in the past
I have used Gate 1 in the past and they have been great. BUT if you have an issue you are completely screwed. The insurance providers they recommend are a scam! Let’...
G
Highly Recommended
Phenomenal 16-day tour of Italy! The pace was great and we were able to see many areas from the lakes region all the way down to Rome. The hotels were conveniently l...
H
Fabulous Trip
Costa Rica in 2018. Fabulous experience! Our tour guide was a biologist, so he kn...
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Gate 1 Travel Reviews
J
Looking forward to two more this summer!
The staff at Gate 1 go the extra mile as I can verify! When you book a trip with them they help you every step of the way and verify everything! Fern is THE best! An...
Connecting flights when promised straight flights
We had an excellent time on our trip to Portugal because of our trip manager Rui and a bus driver Pedro. Rui did go above and beyond. Local guides were excellent, es...
M
Iceland was terrifi
Just got back from our first Gate 1 trip. Iceland was terrific we saw everything we wished for and our tour guide Dagny Rose was amazing she went above and beyond to...
P
Best tour pkgs
Best tour pkgs, best booking agents, friendly website, best tour ...
Gate 1 Travel Reviews
G
Stay Away!
Stay away from this organization! They only refunded $40 of my $1,439 deposit (which covered travelers insurance) when I cancelled my trip. They also kept changin...
E
An awesome tour company with great trips
An awesome tour company with great trips and great staff...
M
We loved our trip to Thailand with Gate1
We loved our trip to Thailand with Gate1. The trip took us across the entire country, and Mike Tharaplant, our guide, was both educational and entertaining. The righ...
Very bad service
Very bad service. Long wait time on urgent mails due to coronavirus. very big costs on wait time on phone support. And advisors dont know anything about their own jo...
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