2,618 Iceland Tour & Trip Reviews

Iceland Tour & Trip Reviews

2,618 Reviews
4.7 out of 5
Excellent 2,166 Great 327 Average 46 Disappointing 20 Terrible 59
95% Recommend
Value
4.7 Guide
4.7 Activities
4.7 Lodging
4.7 Transportation
4.7 Meals
4.7

Editor’s Take

What to Look For in Iceland Travel Reviews

Most trip reviews tend to focus on some or all of these 5 key areas, not all of which may be relevant to you: the tour guide, travel company, service level, country or countries traveled in, and the trip itinerary. Remember, just because you see a 1 star review doesn’t necessarily mean that person disliked the country.

Reviews for tours in Iceland are mainly positive, in the 4 and 5 star range.

Iceland has grown rapidly in popularity, so the crowds are almost unavoidable unless you travel in the middle of shoulder season. Traveling with a guide is one of the best ways to help the crowds feel less intense.

Your Iceland tour guide may not be a local every time, but positive reviews almost always comment on the their guide’s expert knowledge and ability to expand on the unique landscapes and natural phenomena in Iceland.

Safety is another primary concern when traveling in Iceland, as this is a very popular destination for adventure travel. In particular you will probably have 1 or 2 quite long drives and depending on the time of year the roads could be wet or icy. 

Another important thing to bear in mind is that Iceland is very expensive. Be sure to go prepared for this, as not all meals or activities may be included in your tour price.

The service level on your Iceland tour will depend on the tour theme, but most Iceland tours have an active focus. Accommodations are mainly value or premium, comfortable and clean, yet relatively basic amenities.

Some negative Iceland tour reviews comment on the sights that weren’t included on the itinerary. Due to Iceland’s popularity, some travelers may have been under the impression that all the major sites on listicles and from inspiring photographs would be included on the tour.

While it’s true that a number of Iceland’s main attractions can be seen on a short trip, some other are much farther away from the main tourist track. So depending on your tours duration, be sure to look closely at the itinerary to make sure everything you want to see is included.

If you want a professional take on traveling in Iceland, see the Travelstride Iceland Guide »

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Tour Reviews

C

Recommends

Robin and the Brilliant Team at ACIS- March 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Robin and the crew at acis were brilliant and dedicated to creating a beautiful trip for our organization. The attention to detail and quick response in communication provided a feeling of safety and trust, which is key to any travel plans. The clear answers we received to our questions were speedy and thorough and I loved working with someone who understands the needs of musical and cultural groups. These folks are hard working, creative, flexible, and sensitive to the needs of their travelers. Bravo!
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R

Recommends

Acis has always been a great… February 2023

4.0
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Acis has always been a great organization to deal with. However, it took perseverance on my part to get an initial connection. Perhaps it was because it was during the holidays.

T

Does Not Recommend

Be careful February 2023

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
Booked for July and gave them $12,000. They talked us into early arrival and then come back to us a two months later saying we can't offer. We have to keep our airlines a day early and now need to find transfer and hotel on our own. Would cancel but would lose $2,000 trip insurance. They talked us into us to arrive early and now cancelling and saying you are on your own. Can't imagine what else will go wrong.
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DM

Recommends

Very knowledgeable representatives December 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Very knowledgeable representatives, very tailored and expedited trip planning, efficient communication. Overall an excellent experience working with ACIS.

N

Recommends

ACIS’ extraordinary itineraries December 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
My Along the Adriatic trip with ACIS was extraordinary! I loved our itinerary of going to Croatia, Slovenia, Montenegro, and Venice! Such a fascinating look at that part of the world. Our tour guide, Peter Ede, was amazing, and as he described it, it was like going to Austria, set in the Caribbean!
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G

Recommends

I have enjoyed the diligence and quick… December 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I have enjoyed the diligence and quick response of ACIS. The flight and hotel were scheduled fast, and I have received updates notifications. Also, Ms. Beth Pfohl contacted em to confirm if I do prefer a flight from my closet airport (BWI) or a direct flight from (IAD) from the other airport in Washington, DC area. That was a very nice detail, I really appreciate it.
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P

Recommends

Communication November 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Great agents always willing to answer any questions!

LfFC

Recommends

I have loved working with ACIS since… November 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I have loved working with ACIS since 2005 and I’m looking forward to my next trip this summer!

EBB

Recommends

Sept 2022 was my 23rd trip with ACIS… October 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Sept 2022 was my 23rd trip with ACIS (along with an AIFS 6 week back in the day with Mom the French teacher) and it was outstanding! I went to a teacher conference in Lisbon and was inspired to create a full itinerary for adults just to Portugal. We had great hotels, food, wine, and tours to cork factory, a winery in the throes of picking grapes, and a port tasting. All under the wonderful Tour Manager Sarah-Kate Redding. ACIS also lined up individual tours for each day of Lisbon, Evora, Coimbra, and Porto with guides who spoke excellent English. The entire group of 24 LOVED Portugal. Many thanks to ACIS for a job well done!!! Elaine Bixiones
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D

Recommends

33 trips! October 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I just finished my 33rd trip with ACIS! I am now retired from teaching art and switched from student trips to adult trips. Just like the wonderful trips with students, my adult trips are amazing as well. The hotels and meals were great, as always, and all my adults were very happy. There was a hotel that had a problem with the reservation, and ACIS bumped us up to a 5 star amazing hotel! Thanks acis, you took wonderful care of us once again ! I already have adult trips to Peru and Morocco planned, with Portugal in the works! Thanks ACIS!
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CS

Recommends

TWO of the BEST Trips Ever! September 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I toured Greece in June, and Scotland/Ireland in July and they were two of the BEST trips ever! Despite some chaos in the travel industry, ACIS made everything seamless and worry-free! Our Tour Managers, Edoardo D'Ardia and Stan Pretty, were kind, funny and incredibly adept at making things fun! Top notch hotels, centrally located, great food, and every moment just shone with fun and interest. Two wonderful groups of travelers, two amazing trips. Can't wait for next summer!
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B

Recommends

Like no other September 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I have tried to travel with other Educational Travel Companies in the past and never have had success, I believe due to lack of hands on involvement and personal connection. From the minute I contacted ACIS, there has been tremendous support getting my trip put together, a group formed and assistance with any troubleshooting needed. Even at 4:00 am in the airport I had a number I could call and a real person answered to help. They are incredibly student centered, thoughtful and helpful.
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R

Recommends

Great company September 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Great company, professional and responsive. If you want to travel with the best, ACIS is your only choice.

CT/C

Recommends

ACIS is an amazing company! September 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
ACIS is an amazing company that ALWAYS has safety and travel experience as their top priorities. Traveling amidst Covid concerns could be a scary experience for some, but ACIS has wonderful travel insurance policies with the best coverage possible. My two trips this summer 2022 to Europe and Costa Rica went without any travel issues, and all travelers had an amazing experience. I wouldn't travel with any other peer travel company, and I give ACIS my highest recommendation. Cynthia T
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M

Recommends

ACIS is the best! September 2022

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I truly believe that ACIS is the best tour company anywhere and I would not take my students on a trip with any other company. ACIS has the best tours and the best tour guides, period. I have taken two trips to Spain with large groups of students that went incredibly well. My students are still talking about their last tour guide. The trips are fantastic and the rewards are amazing. I haven’t had problems arise on my tours, but I absolutely know that ACIS would take care of one, should it occur. I look forward to my next adventure with ACIS!
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