2,761 Iceland Tour & Trip Reviews

Iceland Tour & Trip Reviews

2,761 Reviews
4.7 out of 5
Excellent 2,273 Great 352 Average 49 Disappointing 23 Terrible 64
95% Recommend
Value
4.7 Guide
4.7 Activities
4.7 Lodging
4.7 Transportation
4.7 Meals
4.7

Editor’s Take

What to Look For in Iceland Travel Reviews

Most trip reviews tend to focus on some or all of these 5 key areas, not all of which may be relevant to you: the tour guide, travel company, service level, country or countries traveled in, and the trip itinerary. Remember, just because you see a 1 star review doesn’t necessarily mean that person disliked the country.

Reviews for tours in Iceland are mainly positive, in the 4 and 5 star range.

Iceland has grown rapidly in popularity, so the crowds are almost unavoidable unless you travel in the middle of shoulder season. Traveling with a guide is one of the best ways to help the crowds feel less intense.

Your Iceland tour guide may not be a local every time, but positive reviews almost always comment on the their guide’s expert knowledge and ability to expand on the unique landscapes and natural phenomena in Iceland.

Safety is another primary concern when traveling in Iceland, as this is a very popular destination for adventure travel. In particular you will probably have 1 or 2 quite long drives and depending on the time of year the roads could be wet or icy. 

Another important thing to bear in mind is that Iceland is very expensive. Be sure to go prepared for this, as not all meals or activities may be included in your tour price.

The service level on your Iceland tour will depend on the tour theme, but most Iceland tours have an active focus. Accommodations are mainly value or premium, comfortable and clean, yet relatively basic amenities.

Some negative Iceland tour reviews comment on the sights that weren’t included on the itinerary. Due to Iceland’s popularity, some travelers may have been under the impression that all the major sites on listicles and from inspiring photographs would be included on the tour.

While it’s true that a number of Iceland’s main attractions can be seen on a short trip, some other are much farther away from the main tourist track. So depending on your tours duration, be sure to look closely at the itinerary to make sure everything you want to see is included.

If you want a professional take on traveling in Iceland, see the Travelstride Iceland Guide »

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Tour Reviews

L

Recommends

Great support from our trip consultant… August 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Great support from our trip consultant Megan Mack!

DDD

Recommends

ACIS LEADERSHIP AND COORDINATION August 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
ACIS LEADERSHIP AND COORDINATION. LOCAL TOUR GUIDES AND TOUR MANAGER.

KA

Recommends

Every experience with ACIS is beyond… August 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Every experience with ACIS is beyond outstanding.

G

Recommends

Great experience August 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
Great experience because of the itinerary. The tour guides, transportation and hotels location.

T

Recommends

ACIS Keeps on Excelling August 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I have traveled with ACIS three times and am preparing our next trip with the company for spring 2024.
My experience with ACIS was great because the company supported teachers as well as students and families in a exceptional way. ACIS was responsive to all of our requests, and all travelers expressed strong pleasure for all phases and aspects of the trip (food, accomodations, 24/7 helpline, tour manager, and transportation).
I give ACIS the highest recommendation possible because I have not experienced the same level of customer service with other travel companies that have helped me prepare overseas trips.
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G

Recommends

Japan’s Global Conference August 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
As always, this was an amazing Global Conference. ACIS provided great structure and organization with excellent and knowledgeable local guides as well as a great ACIS support team. They managed to fit lots of experiences into a relatively short time.
All accommodations were centrally located and comfortable allowing us to navigate easily in our free time.
Even though everything we saw was amazing, considering this was an adult trip, a little more down town would have been nice. The schedule was extremely tight and not much time to relax and enjoy our surroundings was given.
Thanks ACIS for providing this incredible opportunity!
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S

Recommends

ACIS does well to answer any questions I have and are quick with their responses. August 2023

4.0
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
The registration process was easy though there was minor confusion on payment which we were able to get quickly answered through an email.

CK

Recommends

Worry Free Vacation August 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I was reassuring having a well organized and detailed itinerary. ACIS booked us quality hotels, an experienced bus driver, and a well organized tour guide. Meals and excursions were top notch. When ever there was an issue it was handled right away. The pretrip was planning was so easy. Tom Heigham was exceptional to work with planning this trip. I can't say enough about his professionalism and his deatiled planning.
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R

Recommends

EXCELLENT MADRID TRIP August 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I just returned from a trip to MADRID. ACIS did a spectacular job with all aspects of the trip. The hotel was EXCELLENT…It was centrally located and just seconds from the famous Grand Via. Breakfast was included and the was a tremendous variety to choose from.

The trip was A++!
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DS

Recommends

This company is second to none August 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
This company is second to none. They have impacted the lives of over 300 of my students as well as my wife, myself and our children. As we all know, you get what you pay for, however the ACIS experience is beyond worth every penny and more! Simply put: THEY DELIVER ABOVE AND BEYOND!!!!!!!!!!!!!!!!!!
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T

Recommends

Morocco: A Hidden Gem August 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
I have always believed that you don't know what's really on your travel bucket list until you're there, on the ground, doing it. In this case, Morocco was a hidden gem that awaited us. Little did we know how much we would enjoy the adventure.

In short, the Morocco trip was tremendous. The leadership from Radouan, our tour guide, was stellar. His confidence, cultural fluency, sense of humor, and timing were spot on. The accommodations and meals were fantastic. Every single detail on the itinerary was thought out so well. Each day was packed with meaningful cultural encounters, one of a kind moments, or great 'memory makers.'

One caveat for prospective travellers: this was a HOT trip. If you're adverse to hot weather, you might want to think twice about going to North Africa in July.
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CG

Recommends

Leaning more toward 5 STARS... August 2023

4.0
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
The only reason I did not give ACIS 5 stars is because it is the most expensive company I have dealt with for student travel. That being said, it is WORTH THE MONEY to be closer to attractions, have better accommodations, and have the very best tour managers to deal with any hiccup that may occur during the trip. They are a WONDERFUL company, but definitely on the pricey side. I can ALWAYS reach a real person anytime I need them, and they will do whatever they can to meet or exceed your expectations.
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S

Recommends

Answering questions August 2023

4.0
  • Value 4.0
  • Guide 4.0
  • Activities 4.0
  • Lodging 4.0
  • Transportation 4.0
  • Meals 4.0
Previously (in the 80-90's) it was easier to talk to a customer representative. Getting an appointment and scheduling a discussion makes it a little tougher to work into a teacher's schedule.

JF

Does Not Recommend

The Horrific Trip to Spain August 2023

1.0
  • Value 1.0
  • Guide 1.0
  • Activities 1.0
  • Lodging 1.0
  • Transportation 1.0
  • Meals 1.0
I went to Spain with this agency and it was a horrific experience. I do not recommend this travel agency to anyone, it’s a waste of money. Our tour manager, Almudena, was incredibly disappointing, unfriendly, and undeniably inflexible. The itinerary’s are packed and “free time” to explore the city on your own are incredibly limited and non-existent. If your looking to explore a country, and have a great experience, this is not the agency for you. Our group was additionally abandoned by the agency following the airline cancelling our flight home.

Customer service is also incredibly difficult to get ahold of; I complained in June and didn’t hear back until August. I also felt my complaint was completely brushed off. Overall, I do not recommend this agency at all.
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KM

Recommends

A Great "Paris and the South of France" Trip July 2023

5.0
  • Value 5.0
  • Guide 5.0
  • Activities 5.0
  • Lodging 5.0
  • Transportation 5.0
  • Meals 5.0
We had a jam-packed wonderful time! A big thank you to Jeannie Page who was with us every step of the way, and to our wonderful tour manager, "Nacho" for making sure everything on the trip went smoothly.
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Items 31 to 45 of 783 total

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"A journey is best measured in friends, rather than miles."
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