Iceland Discovery
$ 3,366
| 8 days
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Award winning travel
Scenic Iceland & the Northern Lights (Classic)
$ 4,543
| 8 days
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Northern Lights Escape
$ 1,849
| 6 days
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Iceland Tour & Trip Reviews
2,761 Reviews
4.7 out of 5
95% Recommend
Value
Editor’s Take
What to Look For in Iceland Travel Reviews
Most trip reviews tend to focus on some or all of these 5 key areas, not all of which may be relevant to you: the tour guide, travel company, service level, country or countries traveled in, and the trip itinerary. Remember, just because you see a 1 star review doesn’t necessarily mean that person disliked the country.
Reviews for tours in Iceland are mainly positive, in the 4 and 5 star range.
Iceland has grown rapidly in popularity, so the crowds are almost unavoidable unless you travel in the middle of shoulder season. Traveling with a guide is one of the best ways to help the crowds feel less intense.
Your Iceland tour guide may not be a local every time, but positive reviews almost always comment on the their guide’s expert knowledge and ability to expand on the unique landscapes and natural phenomena in Iceland.
Safety is another primary concern when traveling in Iceland, as this is a very popular destination for adventure travel. In particular you will probably have 1 or 2 quite long drives and depending on the time of year the roads could be wet or icy.
Another important thing to bear in mind is that Iceland is very expensive. Be sure to go prepared for this, as not all meals or activities may be included in your tour price.
The service level on your Iceland tour will depend on the tour theme, but most Iceland tours have an active focus. Accommodations are mainly value or premium, comfortable and clean, yet relatively basic amenities.
Some negative Iceland tour reviews comment on the sights that weren’t included on the itinerary. Due to Iceland’s popularity, some travelers may have been under the impression that all the major sites on listicles and from inspiring photographs would be included on the tour.
While it’s true that a number of Iceland’s main attractions can be seen on a short trip, some other are much farther away from the main tourist track. So depending on your tours duration, be sure to look closely at the itinerary to make sure everything you want to see is included.
If you want a professional take on traveling in Iceland, see the Travelstride Iceland Guide »
Tour Reviews
NW
N.A. Wright
Recommends
Traveling with ACIS for 15 years December 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
I have been traveling with ACIS for 15 & they always do the best they can. Time after time I am extraordinarily impressed with how they manage situations. The pandemic was no small task! The way they navigated - helped with refunds & or rollovers & rescheduled my group was absolutely top notch. All my travelers were super pleased with the service & very generous return policies.
I recently just returned from a global teachers conference in Budapest (level 4 - travel alerts) and ACIS did an absolutely magnificent job.
Overall they are an amazing tour company all around from their knowledge helpful & supportive staff to the services they provide. The centrally located accommodations and all activities always have the travelers (kids & parents) in mind for a fun, good time! They are fantastic with planning all the details! I was impressed with them when I began many years ago & I become more impressed as time goes by!
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I recently just returned from a global teachers conference in Budapest (level 4 - travel alerts) and ACIS did an absolutely magnificent job.
Overall they are an amazing tour company all around from their knowledge helpful & supportive staff to the services they provide. The centrally located accommodations and all activities always have the travelers (kids & parents) in mind for a fun, good time! They are fantastic with planning all the details! I was impressed with them when I began many years ago & I become more impressed as time goes by!
Tour ACIS Company reviews
MC
Marie Campbell
Does Not Recommend
NOT A FULL REFUND December 2021
1.0
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- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
Nowhere did anyone say that you won't be refunded $350 if you cancel your trip. I signed up early to receive the discount for my daughter and I and now we are out $700 because we cancelled before the Dec. deadline.
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Tour ACIS Company reviews
W
Wendy
Recommends
Beth has been simply outstanding in… November 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Beth has been simply outstanding in helping me to put together a quality trip in record time that is also affordable for my students. I appreciate her so much!
Tour ACIS Company reviews
A
Alex
Does Not Recommend
Cautious Continued November 2021
1.0
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- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
Your response to my review sounds pretty but it is empty. It's a pandemic. 6% of the people in these reviews disagree with your refund policies. I would say that justifies a major overhaul. I have spoken with the trip leader and voiced my concerns. Fear mongering won't work with me. The itinerary was EXACTLY the same. That means you bought the trip from them. Whether you added extra services is unclear. What is 100% clear is that your company lacks integrity, honor, basic decency. You obviously profit considerably and then offer don't budge on your policy when YOU canceled the trip 2 weeks prior. Your refund policy is time based. So 2 weeks prior costs your customers more of their money. I don't believe that you couldn't recoup trip costs. There were many opportunities provided by our government to help businesses in trouble. I was refunded for an airline ticket myself. I wonder how much it cost you to field all the complaints from all your customers. If you had refunded us all, it would have been highly likely we would have traveled at the next available opportunity. Your policy has cost you much more than the refunds would have.
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Tour ACIS Company reviews
A
Alex
Does Not Recommend
BE CAUTIOUS November 2021
1.0
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- Value 1.0
- Guide 1.0
- Activities 1.0
- Lodging 1.0
- Transportation 1.0
- Meals 1.0
It's a shame 0 stars isn't an option. We were really excited to travel with ACIS. Then Covid hit 2 months prior to traveling. We asked for a refund and they held our money hostage for months. Then they started siting their refund policies. I have asked in many ways for the full refund. I have been trying to get a full refund since March of 2020. In a way I am glad this happened because I would never trust a company that treats its customers this way with my 14 year old daughter. My mother was appalled by the cost and kept trying to get us to back out of the deal. I think she was probably concerned for her safety. She sent me a trip offer with the EXACT same itinerary. $4200 at ACIS buys you the same trip as $799 buys at another place. No there isn't a chaperone but I could have paid for 4 of us to go with $800 left over. These people are shady. I suggest you look elsewhere.
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Tour ACIS Company reviews
A
Alina
Recommends
ACIS has been amazing at providing and… November 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
ACIS has been amazing at providing and facilitating wonderful travel experiences for our students. They have modernized the ways students register thus making it easier, convenient and faster.
Tour ACIS Company reviews
DE
Denise Erb
Recommends
Absolutely the best travel company! November 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Absolutely the best travel company! They are always there for you and that is essential in today’s travel world.
Tour ACIS Company reviews
C
Carlos
Recommends
Thank you for your valuable October 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Thank you for your valuable, fresh, and professional feedback/information about travel and its beautiful meanings.
Tour ACIS Company reviews
LC
Linda Carpenter
Recommends
ACIS is simply the best! October 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
ACIS is simply the best student travel company out there. During the past three decades I have led 45 trips with my students. Before I discovered ACIS, I organized educational adventures with several of the other student travel companies but after one of those organizations left my students and me stranded in a third world country, I switched to ACIS and never looked back. In terms of overall educational value ACIS has no peer. Their tour managers are the best in the industry as are their rigorous standards for safety and security, the quality and location of their restaurants and hotels, their commitment to diverse educational groups of all sizes, and their incomparable guaranteed protection plans. My students are my precious cargo and I trust ACIS to provide them with the best educational odysseys imaginable.
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Tour ACIS Company reviews
KE
Kate Evans
Recommends
I have never had anything but… October 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
I have never had anything but exceptional service and experiences with ACIS. Both the US and staff abroad have always exceeded my highest expectations. In planning for our upcoming 2022 trip, once again ACIS has raised the bar. Their attention to detail is unsurpassed to ensure both the safety and memorable travel experience for all of us. I trust ACIS implicitly, and that is the highest praise that I can bestow on anyone or any company!
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Tour ACIS Company reviews
L
Leah
Recommends
This is a great company October 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
This is a great company! I have taken amazing trips with ACIS with their sports program as a softball coach. Everything is top notch. They give us wonderful leaders and they take care of so many little details.
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Tour ACIS Company reviews
BJ
Brigham Joy
Recommends
Phenomenal staff October 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Phenomenal staff! Throughout this entire nightmare of Covid, they have shown nothing but class and been there to help guide me and my students the whole way through!!! Thank you ACIS!!!
Tour ACIS Company reviews
B
Barry
Recommends
ACIS was a Rock Star! October 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
ACIS was a rock star for me when I took a softball team to play in Italy. As a History Teacher, we were at many historical sites, they did a great job with our accommodations, and hit a homerun with my students for dining and being part of the fantastic culture of Rome, Florence, and Naples. We were placed in good hands with our tour guide, Julia, and our bus drivers. I would definitely take another tour with ACIS. My contact at ACIS, Tom Heigham, was able to answer every question I had, and he kept me apprised of everything I needed to know for my players. My thanks for making these experience easy for all of us.
Yes, ACIS rocks!
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Yes, ACIS rocks!
Tour ACIS Company reviews
M
Maria
Recommends
Simple and efficient October 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Simple and efficient. I liked it very much.
Tour ACIS Company reviews
P
Pauline
Recommends
Super support September 2021
5.0
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- Value 5.0
- Guide 5.0
- Activities 5.0
- Lodging 5.0
- Transportation 5.0
- Meals 5.0
Super support! Excellent advice from Cara Solle!
I would not travel with anyone else. Period!
I would not travel with anyone else. Period!
Tour ACIS Company reviews
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