4.7/5 Excellent
Excellent
2,988
Great
938
Average
149
Disappointing
32
Terrible
19
Italy Tour & Trip Reviews
Italy Tour & Trip Ratings
Tour Reviews
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Fantastic Trip
This was my first SmarTour and first time to visit Italy. It was 100% fantastic from our truly amazing host, Mercedes, great driver - Cataline and great tour guides-...
Wonderful Time
I had a wonderful time in Italy! Our tour director, Lynn Maloni, made this trip an exceptional one. She and all of our guides in Venice, Florence, Rome, Assisi, Sorr...
well organized trip
Well organized, fun, knowledgeable, helpful guides(especially AnnaMaria) Great bang for the buck and as advertised. All members of our group of 6 enjoyed it and we l...
Great Time
What a great time we had. Saw the highlights of Italy, Venice, Florence and Rome; and had ample time to wander on our own. Transportation on the bus was smooth and c...
very best trip
The Best of Italy really was the very best. We had twenty two people in our group and a wonderful tour guide named Andrea. Andrea was always saying things like, "Is ...
Italy Reviews
Great Tour
I initially had doubts about traveling on a bus tour. Visions of waiting around endlessly to move a large party from one place to another haunted me. I was more than...
Great time in Italy with Massimo
Great time in Italy with Massimo as the tour guide. This was the trip of a lifetime as we saw countless historic and amazing things in Italy. Venice was wonderful wi...
12 Glorious Days in Italy
For the 1st, 2nd or 3rd timer to Italy, this is a superb trip packed in 12 days. It includes the major cities of Venice, Florence, Rome & Sorrento and adds Pisa,...
Amazing and enjoyable experience
What an amazing and enjoyable experience! Our tour director Anna Maria was Marvelous! She was so informative with handling purchases with tax documents, knew exactly...
Fascinating Italy
My tour to Venice, Florence and Rome was ABSOLUTELY fantastic!!! Andrea and the Museum Tour Guides were excellent. They were not only knowledgeable about the subject...
Top Italy Tours
Italy Reviews
Excellent Care and Concern
The Best of Italy Tour showed us what a travel company is made of. We had unforeseen weather delays just getting to the initial U.S. departure city which caused us t...
Best of Italy + Sorrento & Amalfi coast
This trip was just the right length to see all the major spots in Italy. The local guide, Mercedes Medici was absolutely wonderful. All tours were arranged for earli...
Better than
This was my first SmarTour and first time to visit Italy. It was 100% fantastic from our truly amazing host, Mercedes, great driver - Cataline and great tour guides-...
Besy of Italy
What a great time we had. Saw the highlights of Italy, Venice, Florence and Rome; and had ample time to wander on our own. Transportation on the bus was smooth and c...
The Best of Italy
The Best of Italy really was the very best. We had twenty two people in our group and a wonderful tour guide named Andrea. Andrea was always saying things like, "Is ...
Italy Reviews
Romantic Italy in June 2015
I had a wonderful time in Italy! Our tour director, Lynn Maloni, made this trip an exceptional one. She and all of our guides in Venice, Florence, Rome, Assisi, Sorr...
Romantic Italy in June 2015
I had a wonderful time in Italy! Our tour director, Lynn Maloni, made this trip an exceptional one. She and all of our guides in Venice, Florence, Rome, Assisi, Sorr...
A wonderful experience!
I initially had doubts about traveling on a bus tour. Visions of waiting around endlessly to move a large party from one place to another haunted me. I was more than...
A wonderful experience!
I initially had doubts about traveling on a bus tour. Visions of waiting around endlessly to move a large party from one place to another haunted me. I was more than...
Romantic Italy Tour was AMAZING
My trip to Italy the end of April 2015 was my second Smartours trip. I learned so much of this country's history, culture, food, wine and amazing people. It is wonde...
Editor’s Take
What to Look For in Italy Travel Reviews
Most trip reviews tend to focus on some or all of these 5 key areas, not all of which may be relevant to you: the tour guide, travel company, service level, country or countries traveled in, and the trip itinerary.
Remember, just because you see a 1 star review doesn’t necessarily mean that person disliked the country.
Reviews for Italy toursare overwhelmingly positive, with a very small smattering of 1, 2, and 3 star ratings. It is important to note that Italy is often included on wider Europe tours, so some reviews will also be taking into account their experience in other countries as well.
Related to this, some reviews complain that multi-country tours felt extremely rushed - if this is the kind of experience you choose, be sure you are prepared for a very busy and active tour.
Service level will always vary tour company to tour company. Many negative reviews for Italy bring up the high number of “optional experiences” - that is additional tours, activities, and excursions not included in the base price of the trip. This is common practice, yet can be frustrating if you are unprepared for the tour to be set up in this way. Always check thoroughly while reading the itinerary to make sure you have a clear understanding of what is included.
There can also be some confusion on tours of Italy about the amount of walking and the grade of walking. The Amalfi Coast and Cinque Terre are beautiful and the views are spectacular, but the walking will be quite steep in some areas - for some it will feel more like hiking. Reading the reviews will be invaluable to help you narrow down the walking tour in Italy that is right for you.
If you want a professional take on traveling in Italy, see the Travelstride Italy Guide »
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