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Gate 1 Travel Reviews & Ratings

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  3.7/5 Great  
 68%  745 reviews

Gate 1 Travel Tour & Trip Ratings

3.7/5  Great
745 Reviews
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Excellent
455
Great
26
Average
30
Disappointing
29
Terrible
206

Value

3.7

Guide

3.7

Activities

3.7

Lodging

3.7

Transport

3.7

Meals

3.7

Gate 1 Travel Reviews

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C

Clarice

Apr 2020

Provided byGate 1 Travel

Have enjoyed three vacation through Gate 1

Have enjoyed three vacation through Gate 1. Had to cancel our river cruise in April 2020 but received credit for any future travel. They have the best prices and hug...

H

Harry Webber

Apr 2020

Written on

Cancelled a trip to Vietnam in late…

Cancelled a trip to Vietnam in late January 2020 due to the Corona Virus and our senior age. Front line Customer Service stated that they would charge $200 pp to can...

W

William

Apr 2020

Provided byGate 1 Travel

We had multiple issues with our trip

We had multiple issues with our trip and they owe us money for optional trips that they canceled. They also charged a change fee that the airline says should not hav...

W

William

Apr 2020

Provided byGate 1 Travel

We have been extremely patient. until now.

We had multiple issues with our trip and they owe us money for optional trips that they canceled. They also charged a change fee that the airline says should not hav...

M

Martha

Apr 2020

Provided byGate 1 Travel

Thank you so much!!!!

Due to CoronaVirus, we had to cancel out trip to Greece....

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Gate 1 Travel Reviews

S

Shirlana

Apr 2020

Provided byGate 1 Travel

treated poorly and are not looked out for

I have traveled with Gate 1 7 times and had 3 planned trips prior to COVID. I am disgusted by the lack of communication and transparency this company has displayed. ...

A

Andrea

Apr 2020

Provided byGate 1 Travel

They have cancelled our scheduled

They have cancelled our scheduled ( and paid for!) trip to Oberammarau, because the Passion Play. itself is cancelled. Gate One will only give us 75% of the amount w...

A

Andrea

Apr 2020

Provided byGate 1 Travel

They have cancelled our scheduled

They have cancelled our scheduled ( and paid for!) trip to Oberammarau, because the Passion Play. itself is cancelled. Gate One will only give us 75% of the amount w...

R

Ryan

Apr 2020

Provided byGate 1 Travel

Just utterly ridiculous

Gate 1 would not refund pretty much any of our trip after travel to Europe got banned for the Corona Virus. They gave us basically 25% back (which I still haven't ev...

M

Marcia

Apr 2020

Provided byGate 1 Travel

Reasonable prices

Reasonable prices and the Escorted Tours are very well pla...

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Gate 1 Travel Reviews

J

John

Apr 2020

Written on

PIease Gate 1 let us Rebook.

I have traveled with Gate1 before and have always been pleased. My friends and I booked a Tulip Time cruise departing April 25th. It was cancelled of course and we ...

A

Alan

Apr 2020

Provided byGate 1 Travel

We appreciate all the assistance

We appreciate all the assistance because of the Covid-19. It caused...

J

Jackie

Apr 2020

Provided byGate 1 Travel

Extremely disappointed

Extremely disappointed

A

Aura

Apr 2020

Provided byGate 1 Travel

Highly Recommended

Took the tour of Israel last month and enjoyed it a lot. It was very stressful with all the closures and the stress of Corona going on, but our guide Boaz was awesom...

S

Suzanne

Apr 2020

Provided byGate 1 Travel

Gate 1 will not refund money for tours

Gate 1 will not refund money for tours. The company has set arbitrary dates that they see as safe to travel. This is an unprecedented world wide pandemic. We are 18 ...

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Gate 1 Travel Reviews

J

Jackie

Apr 2020

Provided byGate 1 Travel

Extremely disappointed

Extremely disappointed

L

Lynn

Apr 2020

Provided byGate 1 Travel

We have seen so much of the world with Gate 1

We have seen so much of the world with Gate 1. Never have been disappoi...

P

Paula

Apr 2020

Provided byGate 1 Travel

7 trips and each perfectly handled

7 trips and each perfectly handled.

A

Angie

Apr 2020

Provided byGate 1 Travel

Not the way to build loyalty

They should refund cancelled tours rather than voucher credit. They took my money, didn't deliver and now want to keep the money. Very poor customer service. Not the...

C

Carolina Vega

Apr 2020

Written on

I just came back early from a tour of…

I just came back early from a tour of Turkey on the 18 of March due to a lockdown of the border related to the corona virus. I am extremely disappointed with how thi...

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