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Gate 1 Travel Reviews & Ratings

Gate 1 Travel editorial reviewView profile
  3.6/5 Great  
 68%  772 reviews

Gate 1 Travel Tour & Trip Ratings

3.6/5  Great
772 Reviews
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Excellent
467
Great
26
Average
31
Disappointing
29
Terrible
220

Value

3.6

Guide

3.6

Activities

3.6

Lodging

3.6

Transport

3.6

Meals

3.6

Gate 1 Travel Reviews

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W

Wen-Mei Hayes

Jun 2024

Written on

Dumped on the side of the road

My wife, her two sisters and I took a 14 day tour of France with Gate 1 on May 8, 2024. Our guide, Jordane, started the tour with a speech about health and safety a...

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Beth Mumaw

May 2024

Written on

Cannot Wait to do another Gate 1 Trip

Just came back last week from a River Cruise Danube. It was fabulous. I do not have one complaint at all. The food, staff, rooms were top notch. We traveled on th...

D

DS

May 2024

Written on

Not worth it!

My husband and I have taken many trips with Gate 1 but something with the company has changed and I do not recommend travelling with them now. We travelled on their ...

B

Bill Bradford

May 2024

Written on

We've had our guide yell at us and…

We've had our guide yell at us and other guests for little things like beings 4 minutes late one time over several days of being on time as expected, sitting somewhe...

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Jackie Ryan Lodermeier

May 2024

Written on

RUDE service

This company has absolutely the most rude customer service. I'm a travel agent, asking basic clarifying questions regarding airfare and prices, and I was yelled out ...

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Gate 1 Travel Reviews

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Paul Carstens

May 2024

Written on

Tour guide can make or break a vacation.

Hawai'i 9-day tour 02/14/2024 thru 02/21/204 was busy and organized perfectly. Tours were organized and efficient. The preset hotels Queen Kapiolani and King Kameham...

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Amy

Apr 2024

Written on

Best trip ever!

I’ve traveled quite a bit and this trip to Costa Rica with Gate1 has been so far the best! This is the first time I book with them. It is very well organized, Gerar...

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Tami Steinberg

Apr 2024

Written on

Everything went exactly as we had…

Everything went exactly as we had hoped. Very smooth and easy flights and hotel check ins. Hotels were all very nice and met our expectations. All interactions I ha...

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Sheila Dewan

Apr 2024

Written on

Great Company that delivers

After reading some of the negative reviews on Gate1 Travel, I decided to write. I’m a Canadian and have travelled with several other tour operators to dozens of coun...

c

customer

Apr 2024

Written on

Never had a problem

I was very surprised to see all the negative feedback. It is true that the Tour Manager makes all the difference on these kind of tours and ours have always been exc...

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H

Heidie R

Mar 2024

Written on

Rethink Using Gate 1 for Travel

I was in a vehicle accident while on safari with Gate 1 in India last month. I was in the passenger seat of a large safari truck when a faulty door unexpectedly ope...

K

Kathy

Mar 2024

Written on

Gate 1 great but their trip insurance provider is worthless

Great company with well-organized tours but the insurance company they route all Travel Insurance through—Arch Insurance—has terrible reviews and does everything to...

S

Sarojini Peiris

Mar 2024

Written on

The 8 day Tour of Spain was well…

The 8 day Tour of Spain was well organized, good hotel rooms and services . Our tour guide Rosemary capably led some great tours.We took a two hours in Alhambra whic...

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Ann

Mar 2024

Written on

Wish I had read these reviews before…

Wish I had read these reviews before booking a trip to Turkey with Gate 1. Unfortunately Gate 1 Travel is NOT worth your hard earned money if life or work changes pr...

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rkt

Mar 2024

Written on

After reading all the negative reviews…

After reading all the negative reviews I decide to not go ahead and confirm the Baltic trip I had hoped to do with Gate 1 Travel. No way do I want to get stuck some...

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Gate 1 Travel Reviews

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Susan M

Mar 2024

Written on

Essential Portugal and Spain

Our experience was terrific! We were greeted at the airport by the tour manager Alex and taken to the hotel. Everything was so organized with time between tours for ...

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Jillian Plaga

Mar 2024

Written on

Gate1 are uncaring ……After doing around 8 tours with Gate1 I…

After doing around 8 tours with Gate1 I unfortunately had to cancel over a month before we were commencing our tour due to having to have emergency surgery. I thoug...

A

Aigul

Feb 2024

Written on

Poor customer service leading to loss of ticket value

No possible to reach the travel agents on phone. Hence, communication to the Gate1 travel agents is possible via emails only. By 3pm UK time on 18 Feb, I confirmed m...

F

Frustrated Consumer

Feb 2024

Written on

Worst Tour Guide in 50 countries!

Here’s what you can expect from a Gate1 guide. My 2-week Sri Lanka tour was a series of mini-disasters. Worst tour guide I have ever experienced in my travels to mor...

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Diane Conigliaro

Feb 2024

Written on

Cancel for any reason doesn't really work.

We bought the cancel for any reason policy. We cancelled because we had to travel from NC to PA for my best friend's funeral. We were supposed to travel in October o...

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