Gate 1 Travel Reviews & Ratings

I wish I could give 0 stars, this company is disgusting, customer service and communication is very poor! I purchased a flight ticket on the 17th September for my so...

BEWARE!!! If i could give this travel agency ZERO STARS I would. We called to confirm seat accommodation prior to booking online; knowing seating class for all airli...

I had to cancel our trip to Greece (reservation 2470468) one month prior to travelling because of renovation works in our apartment that takes longer due to water fl...

My luggage was lost and I let Evi our travel guide know when I called her when I arrived around 11:00 pm and not 5:00 that evening at the hotel she acted as if I bot...

We travelled with Gate1 in May 2023 for an Amazon Express guided tour. We did some research before booking online and were skeptical, but for the sick promotion they...

Our trip to Morocco from 8/31/2023-9/7/2023 was a pleasant surprise. I will give our trip a 5 star rating. Our guide Mohammed and his team made our trip so easy and ...

Booked a tour online but we wanted to speak with someone - not just click buttons on a computer. This was all too hard for gate1 consultants who were tardy at respo...

Today 25/8/2023 when i was in Monas , your agent(Is a man staff) never Line up to enter the Monas . Time is about 9am to 10am…i hope he can say apologize to other wh...

This service is entirely unacceptable. I noticed that my name has an error and have been going back and forth calling every single day to speak with someone in regar...

We toured Southern England. Our guide, Mark, was delightful. Our accommodations were awful. In Stratford-Upon-Avon, where it was in the mid-80’s, we had no air condi...

I have gone on 10 Gate 1 tours. They have been reasonably priced, with overall decent service. The hotels are mostly fine. Usually, they choose at least one cheap...

My wife and I have been traveling with gate 1 for 10 years now. Ever since COVID, the costumer service has gone down the drain. On our most recent trip to yellow sto...

I have been traveling with Gate 1/Discovery Tours since 2013 and have taken numerous trips with this company. Their customer service has always been very good. How...

I wish I could give Gate 1 no stars. I canceled a trip, which I had insurance for. Now Gate 1 is saying I have an airline credit which Singapore airlines knows nothi...

I took a tour with Gate One in the spring of 2023 to Portugal and Spain. I will probably not book with this company again. I trusted Gate One to take us to the highl...