Excellent
469
Great
27
Average
31
Disappointing
30
Terrible
220
Value
3.6
Guide
3.6
Activities
3.7
Lodging
3.6
Transport
3.6
Meals
3.6
Gate 1 Travel Reviews & Ratings
Gate 1 Travel editorial reviewView profile 3.6/5 Great 68% 776 reviews
Gate 1 Travel Tour & Trip Ratings
3.6/5 Great
776 Reviews
Gate 1 Travel Reviews
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Gate1 are uncaring ……After doing around 8 tours with Gate1 I…
After doing around 8 tours with Gate1 I unfortunately had to cancel over a month before we were commencing our tour due to having to have emergency surgery. I thoug...
Poor customer service leading to loss of ticket value
No possible to reach the travel agents on phone. Hence, communication to the Gate1 travel agents is possible via emails only. By 3pm UK time on 18 Feb, I confirmed m...
Worst Tour Guide in 50 countries!
Here’s what you can expect from a Gate1 guide. My 2-week Sri Lanka tour was a series of mini-disasters. Worst tour guide I have ever experienced in my travels to mor...
Cancel for any reason doesn't really work.
We bought the cancel for any reason policy. We cancelled because we had to travel from NC to PA for my best friend's funeral. We were supposed to travel in October o...
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Gate 1 Travel Reviews
Good experience with tour company
A tour by Gate 1 Travel called Discover Northern France that was booked for March 2024 was cancelled because of a lack of enough reservations to make this tour viabl...
Not really "making it right"
No follow up as promised. I gave a bad review of Gate 1 last week due to the bad customer service (and significant financial loss) from a recent Gate 1 trip. They i...
D
Gate 1 cares about money and not customer satisfaction or safety
We have loved Gate 1 and always sing their praises. We've been on 7 tours with another one booked for fall. We were supposed to leave for Ecuador this week, however ...
Your safety is not their priority
We have loved Gate 1 and always sing their praises. We've been on 7 tours with another one booked for fall. We were supposed to leave for Ecuador this week, howeve...
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Gate 1 Travel Reviews
13 days Kasbahs desert of Morrocco
Our guided tour experience was nothing short of phenomenal! Our tour guide - Zouhair A was an absolute gem, combining knowledge, passion, and a fantastic personality...
A well organized tour
We went to Germany on the Essential Germany tour Dec. 3. Our tour guide was Asia and our bus driver was Konrad. They were a fantastic team. Asia was everything you c...
THE ABSOLUTE WORST
THE ABSOLUTE WORST. Dishonest, incompetent, fraudulent. We booked a trip to Europe with them, and it was a mess from start to finish. The flight that we paid extra...
Poor customer service
It has been about 7.5 years since I traveled with Gate 1 Travel. In the past, customer service was exceptionally great! Now I am appauded with the unprofessional and...
Gate 1 Travel Reviews
I already wrote a couple of bad reviews…
I already wrote a couple of bad reviews during my last trip to Mexico with Gate 1 Discovery Tours—my aunt and her husband from Texas is currently doing the very same...
Awesome Kenya Safari
Christopher Musyoka was an outstanding tour guide, who went the extra mile for us. We saw all the animals we wanted to see. He was always concerned for our safety ...
Just finished an amazing safari in…
Just finished an amazing safari in Kenya with Gate 1.This tour was so special due to our Tour Director Christopher Musyoka .He was professional, knowledgeable and ve...
Update to my earlier review - Stay away from Gate1 until they change their ways
Our first trips with Gate 1 were great. The tour guides really took care of us and we didn't spend excessive time on the bus. Our latest tour to Greece was awful. Th...
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