Excellent
469
Great
26
Average
31
Disappointing
30
Terrible
220
Value
3.6
Guide
3.6
Activities
3.7
Lodging
3.6
Transport
3.6
Meals
3.6
Gate 1 Travel Reviews & Ratings
Gate 1 Travel editorial reviewView profile 3.6/5 Great 68% 775 reviews
Gate 1 Travel Tour & Trip Ratings
3.6/5 Great
775 Reviews
Gate 1 Travel Reviews
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Our trip to Morocco from 8/31/2023…
Our trip to Morocco from 8/31/2023-9/7/2023 was a pleasant surprise. I will give our trip a 5 star rating. Our guide Mohammed and his team made our trip so easy and ...
VERY BAD CUSTOMER SERVICE
Booked a tour online but we wanted to speak with someone - not just click buttons on a computer. This was all too hard for gate1 consultants who were tardy at respo...
Today 25/8/2023 when i was in Monas
Today 25/8/2023 when i was in Monas , your agent(Is a man staff) never Line up to enter the Monas . Time is about 9am to 10am…i hope he can say apologize to other wh...
This service is entirely unacceptable.
This service is entirely unacceptable. I noticed that my name has an error and have been going back and forth calling every single day to speak with someone in regar...
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Gate 1 Travel Reviews
Not too bad for price, but...
I have gone on 10 Gate 1 tours. They have been reasonably priced, with overall decent service. The hotels are mostly fine. Usually, they choose at least one cheap...
gate 1 group disaster
My wife and I have been traveling with gate 1 for 10 years now. Ever since COVID, the costumer service has gone down the drain. On our most recent trip to yellow sto...
Poor Customer Service
I have been traveling with Gate 1/Discovery Tours since 2013 and have taken numerous trips with this company. Their customer service has always been very good. How...
I wish I could give Gate 1 no stars
I wish I could give Gate 1 no stars. I canceled a trip, which I had insurance for. Now Gate 1 is saying I have an airline credit which Singapore airlines knows nothi...
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Gate 1 Travel Reviews
Fantastic tour with that intimate family feeling
My partner Rosemarie and I just completed an Eastern Canada tour hosted by Marc Ramus. What an experience. From the get go we were treated to an unforgettable holida...
9 day classic Italy tour
We recently returned from the 9 day classic Italy tour with gate 1 and I have mixed feelings about this trip which I want to share partly because the gate 1 website ...
Unprofessional experience
My wife and I have been very blessed to have traveled to many different places around the world and we have used several different travel companies ( OAT Viking Tauc...
Absolutely awful
Absolutely awful. Never ever book with these people. Everyone is so unbelievably rude, we found out days before we did not have everything needed, they tried to to s...
Gate 1 Travel Reviews
Gate 1 Travel deceptive airline credit…
Gate 1 Travel deceptive airline credit is a claw back In March of 2023, we signed on for a trip to Ecuador with Gate1 Travel but cancelled after earthquake 2 days b...
Tour was excellent but one major annoyance
Recently took a 17 day tour of Eastern Europe including a 7 day river cruise. Everything was very well done - tour manager was very well organized, hotels were 4-5 s...
Gate1tour manager unprofessional
Gate1 booked our travel reservations to the Canadian Maritime Provinces, June 24-July 1, 2023. The original booking got us in to Halifax in the middle of the night a...
London and Paris Independent Tour
This was an independent tour so our group liked that we can plan our own activities/tours. Glad that our Louvre tour got canceled because it was nice to be on our ow...
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