Excellent
455
Great
26
Average
30
Disappointing
29
Terrible
206
Value
3.7
Guide
3.7
Activities
3.7
Lodging
3.7
Transport
3.7
Meals
3.7
Gate 1 Travel Reviews & Ratings
Gate 1 Travel editorial reviewView profile 3.7/5 Great 68% 745 reviews
Gate 1 Travel Tour & Trip Ratings
3.7/5 Great
745 Reviews
Gate 1 Travel Reviews
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We have an upcoming trip...and even…
We have an upcoming trip...and even though the price has dropped 25% we are told "too bad". And trying to get a representative to help...forget about it. In effect...
Pop-up Purgatory
Had to log out of Gate 1 twice because of pop-up ads. Very unprofessional.
Do not have very high expectations about certain experiences.
In general, we liked our "9 Days Classic Alaska" tour, but going to Alaska we, I'm sure like many others, were expecting to see the major attraction, a glacier. And ...
Hidden gem!
We've done 4 Gate 1 trips in the past and this recent trip to Azores was our first independent one. Our tour guides, Phillip and Hugo were FANTASTIC, making the op...
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Gate 1 Travel Reviews
Just completed the 11 day Essential…
Just completed the 11 day Essential South Africa tour. I had decided that I would never book with Gate 1 again before I left for the trip. This was due to the number...
Money not refunded Arch Travel Insurance and/or Gate one
I have been traveling with gate 1 off and on for many years. I usually get the insurance for most trips. In April we would due to go to Fiji. I was diagnosed with th...
Exciting and Rewarding
I would like to say for most of this trip to Brazil and Argentina it was amazing but there were some hiccups,sometimes it seems as if we were push for time to leave,...
European River Cruise on Monarch Queen…
European River Cruise on Monarch Queen from Amsterdam to Budapest. Queen offered great accommodations from cabins, reception, lounges, dining room to sundeck. Staf...
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Gate 1 Travel Reviews
Need help and cannot get it
I booked with Gate1 because I had heard good things but my reservation is a mess and I cannot reach anyone who can help - will not transfer me to a supervisor - inst...
C
Great tours horrible customer support.
Worst customer service I have yet to experience from a tour company. Great company when things go right but expect no help when it comes to any changes. They are all...
Great company when things go right but…
Great company when things go right but expect no help when it comes to any changes. They are all business. I requested a cancelation online and when I called to spea...
Ireland 9 Day Classic
The actual tour itself and guide were great. Only recommendation is make the farewell dinner a private dinner and not a horrible show/banquet food court experience w...
Gate 1 Travel Reviews
We have booked 8 or 9 trips with…
We have booked 8 or 9 trips with Gate1Travel and loved them all!! We always purchase travel insurance and never needed it until our last trip. I got COVID on Day 6...
Gate 1 Refusal to Stand By Agent’s Promise
A poor customer service experience with Gate 1. My wife and I have been on 8 different Gate 1 trips over the past 20 years that went smoothly. We were to travel for ...
Stay away from Gate One travel and Jet Blue.
They canceled our trip to Peru. We bought insurance and didn't get our flight money or insurance back. Kept getting the run around from Gate one and jet blue. They k...
Our tour guide Christi was very…
Our tour guide Christi was very personable as well as being very knowledgeable about our stops along the way. She made this whirlwind tour comfortable and enjoyable....
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