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Gate 1 Travel Reviews & Ratings

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  3.6/5 Great  
 67%  792 reviews

Gate 1 Travel Tour & Trip Ratings

3.6/5  Great
792 Reviews
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Excellent
473
Great
27
Average
33
Disappointing
34
Terrible
226

Value

3.6

Guide

3.6

Activities

3.6

Lodging

3.6

Transport

3.6

Meals

3.6

Gate 1 Travel Reviews

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James E Morison

Jan 2022

Written on

I have traveled with them on multiple…

I have traveled with them on multiple occasions. Always excellent service and support. Looks like most of the negative reviews on this site are because people didn't...

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Jeanne

Jan 2022

Written on

We purchased a Gate 1 travel trip to…

We purchased a Gate 1 travel trip to Turkey but cancelled it due to COVID. In writing, it was clear that the trip was supposed to be "free cancellation". We contacte...

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Laurel Adams

Jan 2022

Written on

Extremely poor customer service - Careful how much money you put down on your trip...if you cancel there is a good chance they will keep all of it...even with cancel for any reason insurance.

We booked a vacation in Nov 2021 to Fiji including air fare and lodging. About 2 weeks ago we canceled our trip due to concerns about Covid and the unreliability of ...

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LindaO

Jan 2022

Written on

No response, acommodation not confirmed

On 31 December booked a tour. Booking stated 6 nights hotel accomodation on request. Sent online form asking for confirmation. After the holidays, on 6 December rece...

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Yan Qing Tan

Jan 2022

Written on

I have seen some negative reviews about…

I have seen some negative reviews about Gate 1, and I noticed they were mostly related to flights. I never purchased flights from Gate 1 and have had excellent expe...

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Gate 1 Travel Reviews

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Mayank

Jan 2022

Written on

Weird experience, never coming back to them

So, I booked a flight this morning (Western European time). I was provided a trip ID number and informed I will receive my ticket on 26th january, 2022 (My flight is...

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Jerry Goldstein

Jan 2022

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We have traveled extensively with Gate1…

We have traveled extensively with Gate1 and will continue to do so in the future. We were scheduled to go to Chile and Argentina in February 2022, but the trip was c...

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Jacquelyn Bell

Jan 2022

Written on

I love Gate One and think it has the best price to value out there

I love Gate One and think it has the best price to value out there. My husband and I have been traveling with Gate One since 2015 with eight trips taken(all fabulou...

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mlj

Jan 2022

Written on

BEWARE OF Gate 1's advertised "cancel for any reason"

I've happily traveled with Gate 1 many times in the past. NO MORE. I booked a March trip to Japan advertised as "cancel for any reason." To be extra safe, I added ...

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Robert krisher

Jan 2022

Written on

Gate1- 'Fly and Drive' a real…

Gate1- 'Fly and Drive' a real disappointment. Hotel, flight, and auto rental - Milan, Italy October 2021. Returned home to find a $444.00 auto credit card charge ....

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Gate 1 Travel Reviews

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L. A.

Dec 2021

Written on

A made a reservation in May 2021 to…

A made a reservation in May 2021 to travel to Italy at the beginning of 2022. With the Covid situation in the US and in Italy, i tried to postpone my trip. They will...

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Marianne

Dec 2021

Written on

Gate 1 - Making Life Hell During Covid for No Reason

Years ago, I had a wonderful tour with Gate 1 in Morocco. Earlier this year in July, there was a great deal including airfare and hotel with Gate 1. At the time, t...

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Phebe de klerk

Nov 2021

Written on

this is the worst company ever

this is the worst company ever! They are impossible to reach and do not keep their word. I lost a lot of money due to unclear communications with them. Please book t...

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Kim Galan

Nov 2021

Written on

First trip with Gate 1. Excellent experience

My friend asked me to join her on a 14 day kaleidoscope tour to Costa Rica from October 20 to November 2, 2021. She had heard from a friend of hers about a pleasant...

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Irma gamboa

Nov 2021

Written on

Just a question why not Spanish…

Just a question why not Spanish speaking tours?

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Gate 1 Travel Reviews

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Dawn McGinnis

Nov 2021

Written on

Gate 1 Travel has stolen deposits!!!

Gate 1 Travel has stolen all the deposits that are to payed back to customers due to cancelled trips during COVID and will not refund them!!! They will not ALLOW yo...

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Maida Cheung

Nov 2021

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We just joined a 10 days foliage tour…

We just joined a 10 days foliage tour from 10/1 to 10/10/21 and the tour was excellent. Both the tour guide Bob Konen & Mike the driver were excellent. When I ca...

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Kathy Drescher

Oct 2021

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I booked 3 trips with gate 1 for…

I booked 3 trips with gate 1 for Turkey, S Africa and Spain. I was suppose to leave for Turkey on March 12, the same day as Trump closed the borders. I was worried a...

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Tyrene Young

Oct 2021

Written on

I am extremely upset and disappointed

I am extremely upset and disappointed. I asked a question about rebooking due to passport delay. My trip was canceled. Refunded $200 of almost $2,000.00. No one resp...

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Vivian Port

Oct 2021

Written on

I have always had a POSITIVE experience…

I have always had a POSITIVE experience with Gate1 and would not use any other tour Operator. If you don't get travel insurance and cancel after the cancellation d...

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