Excellent
469
Great
26
Average
31
Disappointing
30
Terrible
220
Value
3.6
Guide
3.6
Activities
3.7
Lodging
3.6
Transport
3.6
Meals
3.6
Gate 1 Travel Reviews & Ratings
Gate 1 Travel editorial reviewView profile 3.6/5 Great 68% 775 reviews
Gate 1 Travel Tour & Trip Ratings
3.6/5 Great
775 Reviews
Gate 1 Travel Reviews
Sort by:
Gate 1 Travel...great value/quality
We all know that travel in the past two years has been risky. And blaming a travel company for canceled flights, cars, etc. seems unfair. I have traveled with Gate ...
C
Scam and terrible customer service
Terrible customer service and basically a scam. Changed flights without telling me or getting confirmation. Paid an extortionate fee for a checked in bag and they on...
Awful company. Please don't use
I am 5 months since my flight was cancelled by Gate 1 and still waiting for the promised refund. Every time I chase I just get fobbed off with the standard response...
I have traveled with them on multiple…
I have traveled with them on multiple occasions. Always excellent service and support. Looks like most of the negative reviews on this site are because people didn't...
Want a tailor-made trip instead?
Your trip, your way, planned by an expert:
- You choose budget, destinations, activities, transport & lodging type
- Expert designs the itinerary for you, and once approved, takes care of logistics
Gate 1 Travel Reviews
Extremely poor customer service - Careful how much money you put down on your trip...if you cancel there is a good chance they will keep all of it...even with cancel for any reason insurance.
We booked a vacation in Nov 2021 to Fiji including air fare and lodging. About 2 weeks ago we canceled our trip due to concerns about Covid and the unreliability of ...
No response, acommodation not confirmed
On 31 December booked a tour. Booking stated 6 nights hotel accomodation on request. Sent online form asking for confirmation. After the holidays, on 6 December rece...
I have seen some negative reviews about…
I have seen some negative reviews about Gate 1, and I noticed they were mostly related to flights. I never purchased flights from Gate 1 and have had excellent expe...
Weird experience, never coming back to them
So, I booked a flight this morning (Western European time). I was provided a trip ID number and informed I will receive my ticket on 26th january, 2022 (My flight is...
Compare with Gate 1 Travel
Gate 1 Travel Reviews
I love Gate One and think it has the best price to value out there
I love Gate One and think it has the best price to value out there. My husband and I have been traveling with Gate One since 2015 with eight trips taken(all fabulou...
BEWARE OF Gate 1's advertised "cancel for any reason"
I've happily traveled with Gate 1 many times in the past. NO MORE. I booked a March trip to Japan advertised as "cancel for any reason." To be extra safe, I added ...
Gate1- 'Fly and Drive' a real…
Gate1- 'Fly and Drive' a real disappointment. Hotel, flight, and auto rental - Milan, Italy October 2021. Returned home to find a $444.00 auto credit card charge ....
A made a reservation in May 2021 to…
A made a reservation in May 2021 to travel to Italy at the beginning of 2022. With the Covid situation in the US and in Italy, i tried to postpone my trip. They will...
Gate 1 Travel Reviews
this is the worst company ever
this is the worst company ever! They are impossible to reach and do not keep their word. I lost a lot of money due to unclear communications with them. Please book t...
First trip with Gate 1. Excellent experience
My friend asked me to join her on a 14 day kaleidoscope tour to Costa Rica from October 20 to November 2, 2021. She had heard from a friend of hers about a pleasant...
Just a question why not Spanish…
Just a question why not Spanish speaking tours?
Gate 1 Travel has stolen deposits!!!
Gate 1 Travel has stolen all the deposits that are to payed back to customers due to cancelled trips during COVID and will not refund them!!! They will not ALLOW yo...
Related Travel Companies