Excellent
469
Great
26
Average
31
Disappointing
30
Terrible
220
Value
3.6
Guide
3.6
Activities
3.7
Lodging
3.6
Transport
3.6
Meals
3.6
Gate 1 Travel Reviews & Ratings
Gate 1 Travel editorial reviewView profile 3.6/5 Great 68% 775 reviews
Gate 1 Travel Tour & Trip Ratings
3.6/5 Great
775 Reviews
Gate 1 Travel Reviews
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Left @the...Gate 1 Travel
Gate 1 Travel. Leaving passengers stranded in Lisbon Portugal with no transfer back to airport that our booking person Lori Johansson didn't include when already on ...
Peru - Machu Picchu Tour AAA+ - Americo Romainville Tour Manager
I wanted to make sure this review of Gate1 and specifically our Travel Manager for the tour, Americo Romainville from Cusco, Peru. I just got back from our Machu Pi...
Gate1 Travel
Gate1 Travel: Breach of Contract A $400 deposit was accepted by Gate1 Travel on March 1, 2022 for “9-day Canadian Rockies with Waterton Lakes” (reservation 2142775)....
Gate 1 Discovery 15 Days Moroccan Allure
I have been travelling with Gate 1 since 2013 and so far this is the best trip i ever had. This time i was travelling with my husband, 4 classmates and we're all a...
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Gate 1 Travel Reviews
OUTRAGEOUS CUSTOMER SERVICE
(1) Sent multiple emails over the course of 2 weeks to Gate 1 to find out how to pay them only to get a form reply each time which was no help whatsoever. Finally go...
Zero pre-trip service!
I was trying to contact them on the phone to get the bank details to pay by electronic transfer, and they kept on giving me an automated response!. I thne tried to ...
26 hours before our return flight we…
26 hours before our return flight we got an email with a change in our schedule, this means a completely different flight, and more than 12 hour later in our end des...
I loved my trip to Turkey.Weathet was…
I loved my trip to Turkey.Weathet was cold but not their ...
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Gate 1 Travel Reviews
Still waiting from December 2021 to get…
Still waiting from December 2021 to get refund wrote to VP Mark Kastner and senior VP Ilene Pipano and no response. We booked trip from our Parish Priest who has tre...
Seeing the people and gorillas in…
Seeing the people and gorillas in Uganda was a once in a lifetime experience. The safari through Queen Eliz. park was terrible. The guides did no tracking ahead of ...
I've been on multiple Gate 1 tours and…
I've been on multiple Gate 1 tours and just got home from Mexico city and Oaxaca tour and it was great! They arranged a covid test at hotel and things went really w...
Croatia 13 day tour
We traveled to Croatia, Slovenia & Italy thru Gate1 in October 2021. The experience we had every step of the way was fabulous! When our connecting flight was c...
Gate 1 Travel Reviews
Ecuador & Peru Vacay.
We just returned from a 11 day vacay to Ecuador & Peru. It was a great vacation . Outstanding accommodations on the banks of Napa river & sacred valley. The...
Can’t get a hold of customer service once you’ve booked and paid for your trip!! :(
I’ve spent several thousand dollars on an upcoming trip. Yet, every time I try to get a hold of a customer service agent to ask about my flight time, I get a message...
Poor customer experience with Gate 1
Missed my connecting flight due to a weather delay. The 24hr customer response was aweful. The did not rebook my connecting flight and no one answered the phone afte...
Unfortunately a great company has…
Unfortunately a great company has changed. I have been on many of their tours and recommended gate 1 to many people, but I will not anymore, unfortunately their cust...
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