Gate 1 Travel Reviews & Ratings

We just returned from a 11 day vacay to Ecuador & Peru. It was a great vacation . Outstanding accommodations on the banks of Napa river & sacred valley. The...

I’ve spent several thousand dollars on an upcoming trip. Yet, every time I try to get a hold of a customer service agent to ask about my flight time, I get a message...

Missed my connecting flight due to a weather delay. The 24hr customer response was aweful. The did not rebook my connecting flight and no one answered the phone afte...

Unfortunately a great company has changed. I have been on many of their tours and recommended gate 1 to many people, but I will not anymore, unfortunately their cust...

Gate 1 has gone from questionable in their practices to downright dishonorable. And they don't care. After a package was booked, they actually increased the price ...

We all know that travel in the past two years has been risky. And blaming a travel company for canceled flights, cars, etc. seems unfair. I have traveled with Gate ...

Terrible customer service and basically a scam. Changed flights without telling me or getting confirmation. Paid an extortionate fee for a checked in bag and they on...

I am 5 months since my flight was cancelled by Gate 1 and still waiting for the promised refund. Every time I chase I just get fobbed off with the standard response...

I have traveled with them on multiple occasions. Always excellent service and support. Looks like most of the negative reviews on this site are because people didn't...

We purchased a Gate 1 travel trip to Turkey but cancelled it due to COVID. In writing, it was clear that the trip was supposed to be "free cancellation". We contacte...

We booked a vacation in Nov 2021 to Fiji including air fare and lodging. About 2 weeks ago we canceled our trip due to concerns about Covid and the unreliability of ...

On 31 December booked a tour. Booking stated 6 nights hotel accomodation on request. Sent online form asking for confirmation. After the holidays, on 6 December rece...

I have seen some negative reviews about Gate 1, and I noticed they were mostly related to flights. I never purchased flights from Gate 1 and have had excellent expe...

So, I booked a flight this morning (Western European time). I was provided a trip ID number and informed I will receive my ticket on 26th january, 2022 (My flight is...

We have traveled extensively with Gate1 and will continue to do so in the future. We were scheduled to go to Chile and Argentina in February 2022, but the trip was c...