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Gate 1 Travel Reviews & Ratings

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  3.6/5 Great  
 67%  792 reviews

Gate 1 Travel Tour & Trip Ratings

3.6/5  Great
792 Reviews
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Excellent
473
Great
27
Average
33
Disappointing
34
Terrible
226

Value

3.6

Guide

3.6

Activities

3.6

Lodging

3.6

Transport

3.6

Meals

3.6

Gate 1 Travel Reviews

D

Deborah Forsythe

Aug 2022

Written on

Update Your Covid Vaccination Policy

I have taken 4 Gate 1 tours in the past - Turkey, India/Nepal, Morocco and Greece. I recently tried to book a walking tour in the Amalfi Coast and Sicily with a fri...

I

Igor Aksenov

Aug 2022

Written on

Very bad customer service

Gate1Travel organizes good and affordable trips. Customer service is very nice and easy to reach, when you are buying your tour. Everything goes well until you have ...

t

thomas reichert

Aug 2022

Written on

No Help!

I have taken several trips with Gate 1 in the past and have always been satisfied with its service. In March 2020 my trip to Turkey was cancelled by Gate 1 due to t...

D

Debbi

Aug 2022

Written on

Very Frustrating finally spoke with…

Very Frustrating finally spoke with Gate 1 Supervisor and zero solution as of yet. Trip to India and Nepal with all the bells and whistles! Can’t use the cancel for ...

C

Cheryl

Jul 2022

Written on

My wife and I have traveled on several…

My wife and I have traveled on several Gate1 tours throughout the years. Gate1 has provided accurate descriptions of each tour. Their guides have been extremely kno...

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Gate 1 Travel Reviews

L

Lisa

Jul 2022

Written on

Gate 1 had worse customer service team…

Gate 1 had worse customer service team I ever experienced!! Hired incompetent people, rude, can not do their job, and can not reach manager after numerous emails and...

C

Cindy Jenner

Jul 2022

Written on

We booked out travel for alaska last…

We booked our travel for Alaska last year, when I booked the trip the agent I booked it with did not say a word that you have to be vaccinated to go. If they had we...

K

Kimberlee B

Jul 2022

Written on

Do NOT book with Gate 1!!!

Gate 1 is the absolute and literal worst. I had to cancel my trip because JetBlue cancelled our flight and at first the ONLY resolutions were to pay $500 per person...

A

Arlene Neil

Jul 2022

Written on

National parks Tour

We just finish our tour of the National Parks with Gate one. The tour itself was good, the hotel in Yellowstone (Grant Inn) was very poor. We knew there was no Wi-...

S

Solomon Pinczewski

Jul 2022

Written on

Still waiting for refund for cancelled trip

Unfortunately, developed medical condition a few weeks prior to tour with friends. Still waiting for Vicki an alleged customer relations person to respond to my call...

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Gate 1 Travel Reviews

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Lawrence E.

Jul 2022

Written on

Jordan great trip great guide great…

Jordan great trip great guide great assistance throughout from pick up to departure they even had their agent meet me at airport before departure and prior had taken...

C

Chris B

Jul 2022

Written on

We will never buy a package with Gate 1…

Update: Gate 1 has now refunded most of our money. They are ...

J

Janet Wong

Jul 2022

Written on

Booked via phone (and had a super experience)

My parents have been on previous Gate 1 trips and really enjoyed their experience — so, for their Christmas present this year, my husband and I will be taking them o...

Y

YASH

Jul 2022

Written on

Worst customer service

Worst customer service. I had booked a trip to Greece. I called them about my plane itinerary. No answer after being on hold for hours together. I emailed them, bu...

A

Alex

Jul 2022

Written on

Grand theft under their watch

In reference to my previous review regarding the grand theft that happened under their watch because of their failure to keep our property safe, they have further fa...

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Gate 1 Travel Reviews

C

Cathy Goodwin

Jul 2022

Written on

Exceptional Customer Service

I had a great experience with customer service. Initially booked escorted trip to Ireland. Two other family members wanted to go on trip as well on different dates...

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Barbara Bartlett

Jul 2022

Written on

We were on a Gate 1 tour from June 26…

We were on a Gate 1 tour from June 26 thru July 3.. It was the Classic Tour of Ireland…Our tour director was Cristianne. Our driver was John….Unfortunately I did not...

E

Ellen Wickham

Jun 2022

Written on

I'm really not sure about this company

I'm really not sure about this company. I have a trip to Jordan booked for September 2022, and have experienced nothing but problems so far. I made my initial reserv...

S

Shalini Dadlani

Jun 2022

Written on

Fraudulent Way of conducting business! Beware !!!

I am extremely n thoroughly disappointed with Gate 1 travel on my Ecuador 2022 June 22-28 trip! I bought a 7 days express Galápagos tour which the itinerary sucked ...

K

Kimberlee Blocker

Jun 2022

Written on

Beware Gate 1 Travel!

I am extremely disappointed with Gate 1 travel. This is my first and last time booking with this company. I bought a Groupon that included flight and stay for Cartag...

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