Name: Just A Disappointing Experience with Gate 1, But the Canadians Were Great!!I think the experience you have with…
Item: Gate 1 Travel
Rating: 2.0
Author: Mark Shlien

Gate 1 Travel Tour & Trip Ratings

3.6/5 Great

792 Reviews

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Excellent

473

Great

27

Average

33

Disappointing

34

Terrible

226

Value

3.6

Guide

3.6

Activities

3.6

Lodging

3.6

Transport

3.6

Meals

3.6

Gate 1 Travel Reviews

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Noemi Noel Moorhead

Sep 2022

Written on

Our Italy tour of September 6 to 17

Our Italy tour of September 6 to 17, 2022 was superb due to our awesome travel director, Myriam!! She has a great sense of humor and inclusivity. No one felt left ou...

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Madelaine Gallin

Sep 2022

Written on

I'm taking the 10 Day Classic Portugal…

I'm taking the 10 Day Classic Portugal trip in October. After 2 phone calls and an email, I can't get a response to when an optional trip is scheduled for. This ha...

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Barbara Bailor

Sep 2022

Written on

Riverboat Cruise, Yes! Flight reservations, No.

We took a riverboat cruise on the Monarch Empress in July 2022. We traveled from Budapest to Prague on the Danube river. The crew on the boat was superb, we had an i...

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C Rent

Sep 2022

Written on

I traveled with Gate 1 before but they…

I traveled with Gate 1 before but they have become horrible. DO NOT MAKE RESERVATION WITH THEM, THEY ARE SCAM. I have made reservation for Colombia, the website says...

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JOE houston

Sep 2022

Written on

Hotels people steal stuff from Galapagos trip…

I just came back from Galapagos trip Ecuador. I found out the hotels involved not honest they took my blue tooth earbud and my brother family lost some stuff too I c...

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Gate 1 Travel Reviews

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M Lamb

Sep 2022

Written on

Do not use,

Just terrible.... not sure what happened to them. I've used them over a dozen times and the last couple of years it seems they have just completely gone off the rai...

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linda

Sep 2022

Written on

DON'T

DON'T! JUST DON'T! AWFUL FOOD, AWFUL HOTELS. AWFUL S...

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Mitch Baker

Sep 2022

Written on

Service needs improvement

Their service is degrading. Lately they offer you a 7 days tour, but in reality is 6 because day #7 is the flight back, at midnight or 1am. This happened on our last...

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Cindy T

Sep 2022

Written on

Loved Discovery Galapagos Tour

Experienced my first trip with Gate1 in April 2022. We traveled to the Galapagos, Ecuador & the Amazon (Discovery Tour). I have to say it was excellent & tou...

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Richard Nery

Sep 2022

Written on

I did speak with Gate 1 representative…

I did speak with Gate 1 representative and all of my issues have been resolved. Therefore, I am pleased to update my rating from 1 to 4 star due to the excellent ser...

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Gate 1 Travel Reviews

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Richard Nery

Sep 2022

Written on

Gate 1 customer service sucks

Gate 1 customer service sucks. Five hour wait for a return phone call. I had completed 8 trips with them in the past with no issues before 2019. My latest trip will ...

D

Den Link

Sep 2022

Written on

Updated review due to superior customer service

** I did speak with Gate 1 representative and all of my issues have been resolved. Therefore, I am pleased to update my rating from 3 to 5 star due to the excellent...

T

Theresa Homisak

Sep 2022

Written on

Concerned about my Fall 2022 trip

I, too, have had excellent travel experiences with Gate1 several times over the years. HOWEVER, I am due to travel in October, and am having no success contacting th...

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Picky Traveler

Sep 2022

Written on

I have traveled with Gate 1 Travel to…

I have traveled with Gate 1 Travel to the Italy, Spain, Germany, Hungary, Portugal, and Most recently, Greece. Every single trip was a five star experience! The tour...

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Janis

Sep 2022

Written on

Worst service, call system, and hours/days on hold/callbacks. No one knows what they're doing.

If I could, I would give this company a negative 10 and I haven't even left yet. I signed up to go to Portugal/Spain in October. I won't go into detail about the dat...

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Gate 1 Travel Reviews

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A.S

Sep 2022

Written on

Unacceptable changes for our tour

A group of 6 of us booked a trip to tour New England Fall Foliage. After making our final payment we received an e-mail that changes had been made to our itenerary b...

S

Sean

Aug 2022

Written on

Unsure....

I don't have a star rating for Gate1 Travel yet. They came highly recommended by family and we were very happy to book based on itinerary and price (Res #1975670). W...

m

morris

Aug 2022

Written on

We are booked on a tour for Norway in…

We are booked on a tour for Norway in February. I was trying to prepare for it. Tried to call gate1 several times, one time they said someone would call back in 3 h...

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Jeff Doerksen

Aug 2022

Written on

Very dissatisfied with Gate 1 decision…

Very dissatisfied with Gate 1 decision to not issue a credit for a booking we had to cancel due to health issue. $2500 gone, no discussion just gone. I would expec...

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Mark Shlien

Aug 2022

Written on

Just A Disappointing Experience with Gate 1, But the Canadians Were Great!!I think the experience you have with…

I think the experience you have with Gate 1 Travel depends on what type of tour you are taking. We did a "Small Group Discovery" Tour three years ago and it was ver...

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