Costa Rica

Any cancellations made on your behalf will result in the loss of all money collected. For this reason, we strongly recommend you have comprehensive travel insurance for every traveller within your group that includes cancellation coverage so everyone is protected financially in case anything comes up that prevents them from joining the trip.

If the balance of the trip is not paid in full within 30 days of the departure date, your trip will be cancelled resulting in the loss of all money collected.

If The Vacation Project is forced to significantly alter or cancel your trip, we will let you know as soon as possible. In these circumstances, you can choose one of the following options:

Accept The Vacation Project’s offer of a comparable replacement trip, or

Receive a refund of all monies paid.

When accepting an offer for a replacement trip:

If the cost is lower than the price of your original trip, you will receive a refund for the difference in cost.

If the cost of the replacement trip is equivalent or higher than your original trip, you owe nothing.

All of The Vacation Project’s travelers are required to provide proof of current and adequate travel insurance before the beginning of any trip booked with us.  Your travel insurance must cover up to $100,000 USD in personal injury and medical treatment and $200,000 USD in repatriation and evacuation expenses including international helicopter rescue and air ambulance services.  Your travel insurance must also include coverage for personal property and trip cancellation.  You acknowledge that trip cancellation insurance may be the only means of receiving reimbursement for flights and other non-refundable expenses should you cancel you’re Vacation Project trip for any reason, whether voluntarily on your part or as a result of The Vacation Project’s actions.  You are responsible for understanding the specifics of your travel insurance policy, ensuring that your policy covers all optional and included activities listed in the trip itinerary, and that there are no exclusion clauses which would limit the coverage for any activity type. If you are a resident of the United States with current health insurance coverage, it is likely that your policy will be acceptable so long as it covers you while traveling outside the United States.  It is your responsibility to verify your insurance policy details with your insurance provider to ensure these requirements are satisfied.