Italy Tour & Trip Reviews

7,607 reviewsAverage rating 4.7706 trips

Italy Tour & Trip Ratings

4.7/5  Excellent
Excellent
2,988
Great
938
Average
149
Disappointing
32
Terrible
19

Tour Reviews

D

Deborah

Jun 2016

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Excellent Care and Concern

The Best of Italy Tour showed us what a travel company is made of. We had unforeseen weather delays just getting to the initial U.S. departure city which caused us t...

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Betty Liuzzi

Jun 2016

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Best of Italy + Sorrento & Amalfi coast

This trip was just the right length to see all the major spots in Italy. The local guide, Mercedes Medici was absolutely wonderful. All tours were arranged for earli...

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Judy S.

May 2016

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Better than

This was my first SmarTour and first time to visit Italy. It was 100% fantastic from our truly amazing host, Mercedes, great driver - Cataline and great tour guides-...

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Ronald Salviolo

May 2016

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Besy of Italy

What a great time we had. Saw the highlights of Italy, Venice, Florence and Rome; and had ample time to wander on our own. Transportation on the bus was smooth and c...

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Carol Sue McDaniel

May 2016

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The Best of Italy

The Best of Italy really was the very best. We had twenty two people in our group and a wonderful tour guide named Andrea. Andrea was always saying things like, "Is ...

Italy Reviews

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Pat Blackwell-Marchant

Jun 2015

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Romantic Italy in June 2015

I had a wonderful time in Italy! Our tour director, Lynn Maloni, made this trip an exceptional one. She and all of our guides in Venice, Florence, Rome, Assisi, Sorr...

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Pat Blackwell-Marchant

Jun 2015

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Romantic Italy in June 2015

I had a wonderful time in Italy! Our tour director, Lynn Maloni, made this trip an exceptional one. She and all of our guides in Venice, Florence, Rome, Assisi, Sorr...

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Gina Hartdegen

Jun 2015

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A wonderful experience!

I initially had doubts about traveling on a bus tour. Visions of waiting around endlessly to move a large party from one place to another haunted me. I was more than...

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Gina Hartdegen

Jun 2015

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A wonderful experience!

I initially had doubts about traveling on a bus tour. Visions of waiting around endlessly to move a large party from one place to another haunted me. I was more than...

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Kathy Sharp

May 2015

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Romantic Italy Tour was AMAZING

My trip to Italy the end of April 2015 was my second Smartours trip. I learned so much of this country's history, culture, food, wine and amazing people. It is wonde...

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Italy Reviews

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linh nguyen

Aug 2014

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Fabulous Trip

We had our trip at the end of July 2014. This was our first vacation with a tour group and it was outstanding. It was a wonderful vacation, we saw many places and It...

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Cougess

Jan 2023

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Skip this cruise - not worth it

My husband and I went on the Treasures of the Mediterranean Isles Trip jn October 2022. This was our third Tauck cruise with Ponnant but our first post covid and the...

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KBone

Sep 2018

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Pay for a 4 star trip and get 2 star food

My husband and I took the Treasures of the Mediterranean tour two weeks ago. The food off the ship was very good. The food on the ship was subpar (2 stars out of 4 ...

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Customer Service a one star for Tauck

Sep 2021

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Nice trip but not if you are a loyal Tauck Customer like myself

This was my 16th Tauck Tour. I was assigned a room with a "mountain" view only to be obstructed by lawn chairs, pool covers, large plants and buildings. It was a 1...

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Barbara

Jun 2018

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More than we expected

Tuscany was so much more than we expected. We loved the people, the towns, our apartment, and, of course, the wine. Getting from one town to another was easy with th...

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Italy Reviews

D

Diane

Oct 2017

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Didn't like the driving

I like the Untour philosophy and there were many things I liked about our experience. Maybe we will do another one in the future, but we'd choose one that did not in...

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Roni

Sep 2017

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Wonderful

We were very happy with Untours and will definitely consider going on another Untours trip. While traveling with Untours allowed us to be independent, we had our loc...

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Melissa

Oct 2019

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Perfect first trip to Italy

We flew in from Albany, New York. The entire nine days of the Tour we had nothing but incredible food. Our guide Giovanni spoke perfect English and is a true expert ...

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Anne Coral

Sep 2019

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The real Italy we have never seen!

We have visited Italy a few times but never had an experience quiet like this one. Everything was authentic, our group was made up of only 6 guests and the whole exp...

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Evie

Sep 2019

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Perfect Trip away from the crowds!

My mother and I spent five wonderful days with Giovanni and Chantelle. We had incredible food and superb service everyday, definitely a luxury experience in a small ...

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7581 - 7600 of 7609 Reviews shown

Editor’s Take

What to Look For in Italy Travel Reviews

Most trip reviews tend to focus on some or all of these 5 key areas, not all of which may be relevant to you: the tour guide, travel company, service level, country or countries traveled in, and the trip itinerary. 

Remember, just because you see a 1 star review doesn’t necessarily mean that person disliked the country.

Reviews for Italy toursare overwhelmingly positive, with a very small smattering of 1, 2, and 3 star ratings. It is important to note that Italy is often included on wider Europe tours, so some reviews will also be taking into account their experience in other countries as well.

Related to this, some reviews complain that multi-country tours felt extremely rushed - if this is the kind of experience you choose, be sure you are prepared for a very busy and active tour.

Service level will always vary tour company to tour company. Many negative reviews for Italy bring up the high number of “optional experiences” - that is additional tours, activities, and excursions not included in the base price of the trip. This is common practice, yet can be frustrating if you are unprepared for the tour to be set up in this way. Always check thoroughly while reading the itinerary to make sure you have a clear understanding of what is included.

There can also be some confusion on tours of Italy about the amount of walking and the grade of walking. The Amalfi Coast and Cinque Terre are beautiful and the views are spectacular, but the walking will be quite steep in some areas - for some it will feel more like hiking. Reading the reviews will be invaluable to help you narrow down the walking tour in Italy that is right for you.

If you want a professional take on traveling in Italy, see the Travelstride Italy Guide »