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Gate 1 Travel Reviews & Ratings

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  3.7/5 Great  
 68%  745 reviews

Gate 1 Travel Tour & Trip Ratings

3.7/5  Great
745 Reviews
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Excellent
455
Great
26
Average
30
Disappointing
29
Terrible
206

Value

3.7

Guide

3.7

Activities

3.7

Lodging

3.7

Transport

3.7

Meals

3.7

Gate 1 Travel Reviews

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E

Eva Hagdorn

Mar 2023

Written on

Dramatisch slecht

Dramatisch slecht! Niet bereikbaar (zowel telefonisch en via de mail) en de verzekeraar waarmee ze werken (Europe Assistance) ook niet. Verzekeraar lijkt niet te bes...

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Marilyn Mason

Mar 2023

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My 18th trip with gate one.

My 18th trip with gate one. Flew Alaska Portland to San Francisco ( booked this 90 min flight on my own) had 5 hours between connection but flight landed 10 minutes ...

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Arthur Marshall

Mar 2023

Written on

Minimal issues and great prices!

I've taken one group tour and five independent trips thru Gate 1. Never had a problem. But i've heard part of my luck has to do with getting the name of the agent an...

J

Joe Kash

Feb 2023

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GATE 1 Cancel for ANY reason policy..... Warning

We bought a river cruise and took the Travel Insurance through Gate 1 Travel. Then she asked if we wanted the Cancel For Any Reason extra policy and we added that a...

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sonia ruiz

Feb 2023

Written on

Deceiving Prices . Watch out for errors

Deceiving Prices offered . They do not take responsability of errors , even after receiving confirmation of booking . Worst customer service even if you are a long t...

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Gate 1 Travel Reviews

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Michele Rizzuto

Feb 2023

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DISHONEST AND NOT RELIABLE

They used to be a great company, not any more. Had a trip planned for 2/26/23. One 2/22/23, they called and cancelled the trip! No offer to help with another trip...

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Erick Barron

Feb 2023

Written on

No dice

No dice! Plan for a year this trip for our honeymoon after we got married. And big part of if was ruined by gate1. 3 weeks before our departed date they change our ...

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Anita Auerback

Feb 2023

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Gate1 is very short-sighted and lost a customer

I was formerly a big fan of Gate1 travel and always recommended them to friends and family. I have gone on 3 trips with them and was looking forward to many more. ...

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Hong Su

Feb 2023

Written on

We bought an insurance from the Gate 1…

We bought an insurance from the Gate 1 Travel for the Egypt trip, Dec. 8 -20, 2022. Due to missed a flight (both Gate 1 wrong info, and us did not know the changes),...

L

Linda

Feb 2023

Written on

NOT WORTH THE DISCOUNT

Not worth the discount! Don’t make electronic payments from your checking account. Gate 1 duplicated a $500 payment for a total of $1,000 out of my checking account....

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Gate 1 Travel Reviews

C

Carol A

Jan 2023

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12 Day Golden Triangle India with Nepal…

12 Day Golden Triangle India with Nepal trip Sep-Oct 2022. Absolutely fabulous trip. Considering all that's changed since COVID, this company provided us the trip of...

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Michele Karl

Jan 2023

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We loved it

We loved it! We did a tour of Thailand and had a wonderful time. The hotels for first class our guide was wonderful and we had a great experience. We are taking our ...

C

Chuck Lenatti

Jan 2023

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Three weeks before we were scheduled to…

Three weeks before we were scheduled to depart for Israel (January 11, 2023), I suffered a heart attack. Gate1 reimbursed me 10 cents on the dollar. My wife and I we...

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Nev Gill

Jan 2023

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On an upcoming trip to Budapest and…

On an upcoming trip to Budapest and Prague, I received a notification from Delta that my reservation had changed. Mysteriously our return leg from Prague to Paris ha...

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customer

Jan 2023

Written on

Good luck trying to get someone to…

Good luck trying to get someone to answer the phone. Have spent seven hours today on hold. If I don’t make a change today I loose my deposit. Also when booking I was...

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Gate 1 Travel Reviews

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Nancy B

Jan 2023

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Travel Protection is a scam, thru Gate 1.…

Booked Christmas market trip for early Dec. Bought ‘Travel Protection’ that Gate 1 promotes. My travel partner needed a heart operation. Had to cancel trip. We’ve wa...

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thomas reichert

Jan 2023

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Gate 1 Fail

Trip to India departing in less than four weeks. Received notification of changed flight. I booked a specific nonstop flight departing from a different city than w...

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M Sullivan

Jan 2023

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Did not honor confirmed travel.

I completely paid for my trip and received a confirmation number. The next week, Gate 1 informed me that I owed over $1200 more for my trip. Obviously, Gate 1 does...

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Bill Hartzog

Jan 2023

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OUR TRAVEL MANAGER WAS THE GREATEST

OUR TRAVEL MANAGER WAS THE GREATEST. HE WAS SO INTERESTING AND PAID SUCH CLOSE ATTENTION TO OUR COMFORT AND SAFETY. ALL OF OUR ACCOMMIDATIONS WERE FANTASTIC. THE ...

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Alexa

Jan 2023

Written on

Vaccination requirement is DISCRIMINATION

I actually planned to come here and give a 4-5 star review. Went to Italy/Paris with Gate 1 a few years back and loved it. However I’m going back to rebook I see the...

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