Excellent
469
Great
26
Average
31
Disappointing
30
Terrible
220
Value
3.6
Guide
3.6
Activities
3.7
Lodging
3.6
Transport
3.6
Meals
3.6
Gate 1 Travel Reviews & Ratings
Gate 1 Travel editorial reviewView profile 3.6/5 Great 68% 775 reviews
Gate 1 Travel Tour & Trip Ratings
3.6/5 Great
775 Reviews
Gate 1 Travel Reviews
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Need help and cannot get it
I booked with Gate1 because I had heard good things but my reservation is a mess and I cannot reach anyone who can help - will not transfer me to a supervisor - inst...
C
Great tours horrible customer support.
Worst customer service I have yet to experience from a tour company. Great company when things go right but expect no help when it comes to any changes. They are all...
Great company when things go right but…
Great company when things go right but expect no help when it comes to any changes. They are all business. I requested a cancelation online and when I called to spea...
Ireland 9 Day Classic
The actual tour itself and guide were great. Only recommendation is make the farewell dinner a private dinner and not a horrible show/banquet food court experience w...
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Gate 1 Travel Reviews
We have booked 8 or 9 trips with…
We have booked 8 or 9 trips with Gate1Travel and loved them all!! We always purchase travel insurance and never needed it until our last trip. I got COVID on Day 6...
Gate 1 Refusal to Stand By Agent’s Promise
A poor customer service experience with Gate 1. My wife and I have been on 8 different Gate 1 trips over the past 20 years that went smoothly. We were to travel for ...
Stay away from Gate One travel and Jet Blue.
They canceled our trip to Peru. We bought insurance and didn't get our flight money or insurance back. Kept getting the run around from Gate one and jet blue. They k...
Our tour guide Christi was very…
Our tour guide Christi was very personable as well as being very knowledgeable about our stops along the way. She made this whirlwind tour comfortable and enjoyable....
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Gate 1 Travel Reviews
7 Day Galapagos Express not for people over 60 or so
I just returned from the 7 Day Galapagos Express trip with Gate 1. In a nutshell, this trip kicked my senior citizen butt. It is very fast paced with a lot of walki...
Ecuador...We adored!
We just got back from the Gate 1 Ecuador, Andes, Amazon tour ( April 25-April 31, 2023) with our fabulous tour manager Daniel Solano. We were on a Classic Tour but w...
Closing the Gate on Gate 1
We are a group of four women who wanted to book a 9-day Classic National Parks Tour with Gate 1. We decided on one date to depart and another for a backup. We called...
I just came back from an 8 day Italy…
I just came back from an 8 day Italy trip. Venice, Florence, and Rome. Amazing trip loved it I traveled solo and my first international trip. Max our tour guide was...
Gate 1 Travel Reviews
Below is my review of our recent tour…
Below is my review of our recent tour with Gate 1: This is their response: $75 pay off for the inconvenience. I’m laughing out loud for the first time since I went...
There were at least 5 on the trip that…
There were at least 5 on the trip that I knew of that had or got COVID People were not masking and when the bus guide asked everyone to mask not all did COVID was/i...
Beware traveling with Gate1, My first and last time
I took a Gate1 tour, represented as a 15-day tour with a Friday departure, which was January 27, 2023. I also paid for two additional nights at the Frangipani Royal...
Unreliable and unreachable
We have gone on 4 trips and loved them all but we learned the that they own the flight until the flight. If the flight is cancelled, they simply cancel the flights f...
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