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Gate 1 Travel Reviews & Ratings

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  3.6/5 Great  
 67%  792 reviews

Gate 1 Travel Tour & Trip Ratings

3.6/5  Great
792 Reviews
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Excellent
473
Great
27
Average
33
Disappointing
34
Terrible
226

Value

3.6

Guide

3.6

Activities

3.6

Lodging

3.6

Transport

3.6

Meals

3.6

Gate 1 Travel Reviews

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Nev Gill

Jan 2023

Written on

On an upcoming trip to Budapest and…

On an upcoming trip to Budapest and Prague, I received a notification from Delta that my reservation had changed. Mysteriously our return leg from Prague to Paris ha...

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customer

Jan 2023

Written on

Good luck trying to get someone to…

Good luck trying to get someone to answer the phone. Have spent seven hours today on hold. If I don’t make a change today I loose my deposit. Also when booking I was...

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Nancy B

Jan 2023

Written on

Travel Protection is a scam, thru Gate 1.…

Booked Christmas market trip for early Dec. Bought ‘Travel Protection’ that Gate 1 promotes. My travel partner needed a heart operation. Had to cancel trip. We’ve wa...

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thomas reichert

Jan 2023

Written on

Gate 1 Fail

Trip to India departing in less than four weeks. Received notification of changed flight. I booked a specific nonstop flight departing from a different city than w...

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M Sullivan

Jan 2023

Written on

Did not honor confirmed travel.

I completely paid for my trip and received a confirmation number. The next week, Gate 1 informed me that I owed over $1200 more for my trip. Obviously, Gate 1 does...

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Gate 1 Travel Reviews

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Bill Hartzog

Jan 2023

Written on

OUR TRAVEL MANAGER WAS THE GREATEST

OUR TRAVEL MANAGER WAS THE GREATEST. HE WAS SO INTERESTING AND PAID SUCH CLOSE ATTENTION TO OUR COMFORT AND SAFETY. ALL OF OUR ACCOMMIDATIONS WERE FANTASTIC. THE ...

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Alexa

Jan 2023

Written on

Vaccination requirement is DISCRIMINATION

I actually planned to come here and give a 4-5 star review. Went to Italy/Paris with Gate 1 a few years back and loved it. However I’m going back to rebook I see the...

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Arnel Krevosky

Jan 2023

Written on

Iceland good, gate 1 bad

Did an Iceland trip. They never sent me vouchers for any of it. I Paid for a airport to hotel transfer and they were not there because my name never got out through,...

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Rimma Kopyt

Jan 2023

Written on

GATE1 customer service is TERRIBLE.

GATE1 customer service is TERRIBLE. Everyone should be aware that if you buy travel insurance on Gate1 site, they do not charge you for the coverage immediately, but...

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Henry Franks

Jan 2023

Written on

Great experience and value

I loved my trip to Spain and my experience with Gate1 was about as great as you can ask for. Particularly because of our tour guide, Carmen. She was phenomenal and I...

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Gate 1 Travel Reviews

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Eileen

Dec 2022

Written on

We have been on 14 Gate1 tours to…

We have been on 14 Gate1 tours to date…with 3 more booked. They are an excellent tour company and their itineraries are interesting and well organized and the tour ...

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Rachel Lewis

Dec 2022

Written on

Best Tour Manager

Tour Manager Beatrice Jakubowski If God designs tour managers, Beatrice Jakubowski is His masterpiece. Or one of His elites. She weaves her organized, efficient, o...

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Dianna Eiken

Dec 2022

Written on

Wonderful trip! No complaints at all!

We just got back from our first tour with Gate 1 and I can honestly say we have absolutely NO COMPLAINTS whatsoever!! From booking to our travel paperwork, to every ...

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B Valenta

Dec 2022

Written on

Our experience with Gate 1 Travel was frustrating and ended up costing a lot more than the "published" price!

Our experience with Gate 1 Travel was NOT positive. We booked our trip and flights about a year ahead to get the best pricing. When the airline canceled one leg of...

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Melina

Dec 2022

Written on

Rude and Unprofessional Customer Service

I have experienced the worst and rudest customer service by Holly. I inquired about possible flight options for booking with my tour and after less than 1 min she st...

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Gate 1 Travel Reviews

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L.Wagner

Nov 2022

Written on

Gate 1 Let us down (literally) SEE UPDATE

My wife and I are moderate travelers and decided to book our first guided tour through Gate 1 based on the countries they covered. We booked the 13day Croatia, Slov...

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Durriya Khambaty

Nov 2022

Written on

More training for tour guides

Gate 1 travel company has been great to work with. This time what was disappointing was the un- professional attitude of our tour guide, Desire, in the 11 day S Afri...

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Richard

Nov 2022

Written on

A great day because of a Gate 1 representative

Hi fellow travelers, I normally do not write reviews unless something occurred that is of an extraordinary nature. This is one of those times I feel compelled to wr...

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Jenny

Nov 2022

Written on

THEY FORCED ME TO CANCEL BUT REFUSED TO REFUND

I booked the trip from Chicago to UK with Gate 1 travel on 5/12/22 as a reward for my graduation. I paid $3859.25 for the whole package including airline ticket (Chi...

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Richard Frothingham

Oct 2022

Written on

Itineary Was Too Jam Packed

Although we saw some fabulous sites we did have some issues with our 17 day trip to Egypt and Jordan. Our first guide was wonderful and had an unbelievable storeho...

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