Gate 1 Travel Reviews & Ratings

I was formerly a big fan of Gate1 travel and always recommended them to friends and family. I have gone on 3 trips with them and was looking forward to many more. ...

We bought an insurance from the Gate 1 Travel for the Egypt trip, Dec. 8 -20, 2022. Due to missed a flight (both Gate 1 wrong info, and us did not know the changes),...

Not worth the discount! Don’t make electronic payments from your checking account. Gate 1 duplicated a $500 payment for a total of $1,000 out of my checking account....

12 Day Golden Triangle India with Nepal trip Sep-Oct 2022. Absolutely fabulous trip. Considering all that's changed since COVID, this company provided us the trip of...

We loved it! We did a tour of Thailand and had a wonderful time. The hotels for first class our guide was wonderful and we had a great experience. We are taking our ...

Three weeks before we were scheduled to depart for Israel (January 11, 2023), I suffered a heart attack. Gate1 reimbursed me 10 cents on the dollar. My wife and I we...

On an upcoming trip to Budapest and Prague, I received a notification from Delta that my reservation had changed. Mysteriously our return leg from Prague to Paris ha...

Good luck trying to get someone to answer the phone. Have spent seven hours today on hold. If I don’t make a change today I loose my deposit. Also when booking I was...

Booked Christmas market trip for early Dec. Bought ‘Travel Protection’ that Gate 1 promotes. My travel partner needed a heart operation. Had to cancel trip. We’ve wa...

Trip to India departing in less than four weeks. Received notification of changed flight. I booked a specific nonstop flight departing from a different city than w...

I completely paid for my trip and received a confirmation number. The next week, Gate 1 informed me that I owed over $1200 more for my trip. Obviously, Gate 1 does...

OUR TRAVEL MANAGER WAS THE GREATEST. HE WAS SO INTERESTING AND PAID SUCH CLOSE ATTENTION TO OUR COMFORT AND SAFETY. ALL OF OUR ACCOMMIDATIONS WERE FANTASTIC. THE ...

I actually planned to come here and give a 4-5 star review. Went to Italy/Paris with Gate 1 a few years back and loved it. However I’m going back to rebook I see the...

Did an Iceland trip. They never sent me vouchers for any of it. I Paid for a airport to hotel transfer and they were not there because my name never got out through,...

GATE1 customer service is TERRIBLE. Everyone should be aware that if you buy travel insurance on Gate1 site, they do not charge you for the coverage immediately, but...