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Gate 1 Travel Reviews & Ratings

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  3.6/5 Great  
 68%  775 reviews

Gate 1 Travel Tour & Trip Ratings

3.6/5  Great
775 Reviews
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Excellent
469
Great
26
Average
31
Disappointing
30
Terrible
220

Value

3.6

Guide

3.6

Activities

3.7

Lodging

3.6

Transport

3.6

Meals

3.6

Gate 1 Travel Reviews

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T

TESS

Mar 2023

Provided byGate 1 Travel

We loved Gate1 until our flight that we booked through them was cancelled. We have gone on 5 trips and loved them all but we learned the hard way about their policy. They own the flight until the flight. If flight is cancelled, they simply cancel the flig

We loved Gate1 until our flight that we booked through them was cancelled. We have gone on 5 trips and loved them all but we learned the hard way about their policy....

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LoAnn

Mar 2023

Written on

One of the best !!!!

One of the best !!!! We have been traveling with Gate1Travel many times and always enjoyed its tour guides. Not always the cheapest but the best customer service! H...

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cheryl Johnson

Mar 2023

Written on

TRAVELING WITH GATE1 IS NOT FOR THE…

We planned two trips with Gate1, but never left our house neither time. It is a chaotic experience. Our first mishap was a trip planned to Portugal with a non-sto...

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Angela Davis

Mar 2023

Written on

I’ve taken many trips over the years…

I’ve taken many trips over the years with Gate 1 prior to Covid. All were exquisitely memorable and wonderful experiences! However I booked one trip where they paid...

R

Roderick Wolf

Mar 2023

Written on

Horiabel can not reach the company.

Horiabel can not reach the company.

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Gate 1 Travel Reviews

J

John Metcalf

Mar 2023

Written on

change to 5 star review

Change this to 5 star. Booked a trip 6 months in advance. Three months later they changed our flights and added $2,296. They did the right thing and gave us our depo...

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Laura Gardhouse

Mar 2023

Written on

Very poor customer service of 4 trips…

Very poor customer service of 4 trips with Gate 1, two resulted in canceled return flights, stranded in Ecuador and again in africa. While travel agencies have no c...

S

Sandy

Mar 2023

Written on

Gate 1 Experience was Superior!

Just now finishing a Gate 1 tour with a group of 24. They have been great all along the way from the booking agent to the travel director. Our Bulgarian guide (Vio...

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carol callahan

Mar 2023

Written on

Just returned from the 10 trip to…

Just returned from the 10 trip to Spain. It was amazing! Carmen and Javier were at the top of their game as well as the local guides who provided excellent knowledg...

F

Fran

Mar 2023

Written on

I have taken several trips with them in…

I have taken several trips with them in the past but they are awful now. Have tried several times to use a credit from a cancellation during Covid but their custome...

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Gate 1 Travel Reviews

E

Eva Hagdorn

Mar 2023

Written on

Dramatisch slecht

Dramatisch slecht! Niet bereikbaar (zowel telefonisch en via de mail) en de verzekeraar waarmee ze werken (Europe Assistance) ook niet. Verzekeraar lijkt niet te bes...

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Marilyn Mason

Mar 2023

Written on

My 18th trip with gate one.

My 18th trip with gate one. Flew Alaska Portland to San Francisco ( booked this 90 min flight on my own) had 5 hours between connection but flight landed 10 minutes ...

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Arthur Marshall

Mar 2023

Written on

Minimal issues and great prices!

I've taken one group tour and five independent trips thru Gate 1. Never had a problem. But i've heard part of my luck has to do with getting the name of the agent an...

J

Joe Kash

Feb 2023

Written on

GATE 1 Cancel for ANY reason policy..... Warning

We bought a river cruise and took the Travel Insurance through Gate 1 Travel. Then she asked if we wanted the Cancel For Any Reason extra policy and we added that a...

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sonia ruiz

Feb 2023

Written on

Deceiving Prices . Watch out for errors

Deceiving Prices offered . They do not take responsability of errors , even after receiving confirmation of booking . Worst customer service even if you are a long t...

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Gate 1 Travel Reviews

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Michele Rizzuto

Feb 2023

Written on

DISHONEST AND NOT RELIABLE

They used to be a great company, not any more. Had a trip planned for 2/26/23. One 2/22/23, they called and cancelled the trip! No offer to help with another trip...

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Erick Barron

Feb 2023

Written on

No dice

No dice! Plan for a year this trip for our honeymoon after we got married. And big part of if was ruined by gate1. 3 weeks before our departed date they change our ...

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Anita Auerback

Feb 2023

Written on

Gate1 is very short-sighted and lost a customer

I was formerly a big fan of Gate1 travel and always recommended them to friends and family. I have gone on 3 trips with them and was looking forward to many more. ...

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Hong Su

Feb 2023

Written on

We bought an insurance from the Gate 1…

We bought an insurance from the Gate 1 Travel for the Egypt trip, Dec. 8 -20, 2022. Due to missed a flight (both Gate 1 wrong info, and us did not know the changes),...

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Linda

Feb 2023

Written on

NOT WORTH THE DISCOUNT

Not worth the discount! Don’t make electronic payments from your checking account. Gate 1 duplicated a $500 payment for a total of $1,000 out of my checking account....

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