All Delhi, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Delhi
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106 Trips match your criteria (101 - 106 shown)
Visits
Agra, Delhi, Jaipur, Kochi, Mumbai, Udaipur, Varanasi
Highlights
Themes
Cultural
What travelers are saying
"My husband and I booked the Yellowstone tour with Tauck expecting so much more with the accommodations, food, and tour director based on the price point. We were sadly disappointed but still tried to enjoy the experience. Rooms were dirty, food were often buffets and other group dinners with some food inedible. We noticed other tours staying in our hotels and paying much less for their tours. One positive was we never touched our luggage which was nice but my small suitcase was damaged during one transfer. Word to the wise… read their emails thoroughly as the email we received a few weeks before our trip reads like a disclaimer for poor service and accommodations."
Highlights
Themes
Cultural, 50 Plus, Hiking & Walking, Religious, Transformative
What travelers are saying
"Paid $5000 for trip, smarTours closed and has our money. No contact info, website is gone, social media is gone, CEO, Joe Robinson is ghosting everyone."
Visits
Agra, Amber Fort, Delhi, India Gate, Jaipur, Jama Masjid, Ranthambore Tiger Reserve, Red Fort, Taj Mahal
Highlights
Themes
Cultural
What travelers are saying
"Paid $5000 for trip, smarTours closed and has our money. No contact info, website is gone, social media is gone, CEO, Joe Robinson is ghosting everyone."
All Delhi, expedition cruises, self guided adventures and vacation packages. Find the best guided and expert planned vacation and holiday packages. Read more about Delhi
Highlights
Themes
Cultural, Nature & Wildlife, Local Immersion & Homestays, Photography, National Parks, Festivals & Special Events, Religious
What travelers are saying
"This letter is effectively what was communicated no less than 8 times in writing and conversation to OAT representatives up the chain, beginning 19 days before the trip. OAT was IMMOVABLE on allowing us to find an alternative travel companion and it was 100% due to rigid policy, not real barriers. We never expected a refund and wouldn't have blamed them if we could not fill my spot. They refused to even give us the opportunity. Appalling and sadly representative of their customer service. Congratulations, you lost two customers and one long time referral source. I only think it is fair that folks know the nature of the company at this point. An absolute shame. As a dedicated Edmund Hillary member of OAT with a history of introducing countless friends to your service including 4 who booked trips, I am writing to express my deep concern over the handling of our Galapagos trip booking in light of a recent medical emergency. This situation not only highlights significant gaps in customer communication and care but also underscores the need for immediate, effective action. Timeline of Events and Communication Issues: Initial Contact on 11/22: We contacted OAT 19 days before the trip, scheduled for 12/11, as soon as it became clear that extended surgical complications would prevent my travel. Policy of No Refunds or Changes Under 30 Days: We were informed that the trip is non-refundable under 30 days, which is understood. However, OAT also refused to allow a replacement traveler, posing zero risk to the company. Both of us called, met with the same response. Response from Exceptions Department on 11/22: The no-change policy was reiterated by the Exceptions Department on the same day. Written Escalation on 11/22: Both parties sent written letters to escalate the matter. Delayed Response Until 11/29: We did not receive any response until 11/29, with OAT mentioning the inability to make changes 12 days before the trip. Policy vs. Practical Reasons: The response seemed more policy-based than practical. We offered to cover the cost for a replacement traveler for the internal Galapagos flight, which was declined. The rep always returned to the policy prohibiting it. She further added we do not sell trips within 30 days. Upon looking the next day, I found no less than 7 different itineraries with no less than 13 different trips that I could have booked within 30 days. Further Escalation Request and Conversation on 11/30: A further request for escalation resulted in a 23-minute conversation on 11/30 without any change. Given these circumstances, I propose the following practical solution: Future Travel Credit in Exchange for Re-Selling My Space: If finding a substitute traveler is unfeasible, I suggest OAT resell my space to another interested party, crediting me for a future trip. This solution aligns with my preference and ongoing loyalty to OAT. The lack of a constructive response and rigid adherence to policy without considering exceptional circumstances is alarming. It not only affects this immediate trip but also impacts my ability to continue advocating for OAT in good conscience. An amicable and prompt resolution to this issue would speak volumes about OAT's commitment to customer satisfaction and flexibility. Unless there is a prompt and constructive resolution to this matter, we will be forced to escalate our concerns further. This includes reaching out to higher management within OAT, engaging with consumer protection agencies, sharing our experience through travel forums, and social media for breach of service. Our preference is to resolve this amicably, yet the current trajectory leaves us little choice but to pursue these avenues. I implore you to seriously consider these options and respond in a manner that reflects OAT's values of empathy and customer support. Your immediate attention to this matter is not only appreciated but necessary for a resolution that respects both parties' interests. Thank you for your understanding and prompt attention to this critical issue."
Highlights
Themes
Cultural, Nature & Wildlife, 50 Plus, National Parks
What travelers are saying
"I made a reservation last Thursday (11/16/2023) for a trip to Iceland from 12/02/2023-12/07/2023 and then I was told that I can’t have my refund back. When I called on last Thursday (11/16/2023) to place my reservation, the agent (Kathy) I talked to stressed about she "cannot" guarantee that I will be able to go on the trip. Before I provided the payment information, I specifically asked if I will be able to get the refund because the trip is coming up so soon. The agent ensured that I will be able to get a full refund back within 60 days if I decided to cancel the trip. I was also told that I am basically on a wait list and someone will contact me once I can go on the trip. No one contacted me about whether the agency was able to process my information at all, so I've been left in the dark about this trip since the beginning. I called the help line this morning (11/20/2023) around 9:00 Eastern Standard Time to cancel my reservation. I was informed by the agent that I will not be able to get my full refund back since it's too close to the trip date. Basically I was told that Kathy gave me the wrong information, so I will have to pay the cancellation fee. The only reason I provided my payment information is because Kathy specifically stated that I will be able to cancel the trip and receive a full refund. I've never been so frustrated with a traveling agency. I made sure to ask this agent regarding the refund policy twice before giving her my payment information, and she still couldn't provide me with the correct information. It's unbelievable that such a big traveling agency cannot uniformly train their employees with the correct set of information."
Highlights
Themes
Cultural, Nature & Wildlife, Local Immersion & Homestays, National Parks, Small Ship Cruise
What travelers are saying
"Amazing trip of a lifetime from Amsterdam to Budapest. Great food, great drinks, amazing service, beautiful ships, incredible scenery, well planned with great variety. I would definitely recommend APT, only wish we were doing it all again"
Highlights
Themes
Cultural, Family Friendly
What travelers are saying
"We booked a trip to Italy with Sky Vacations and could not have been happier with the results. We didn’t want to do the usual tourist visits because we had been to Italy before. They designed a trip that took us to Umbria and Marche and Lake Bracciano and it was great. We wanted to stay in luxury, smaller hotels, do cooking classes, wine tasting and some touring and every item was executed perfectly. We’re now booking Greece with them. A great company we highly recommend."
Visits
Agra, Delhi, Jaipur, Lucknow, Taj Mahal, Varanasi
Highlights
Themes
High Adventure
What travelers are saying
"Michelle Middleton is an asset to the customer care team. Easy and honest communication throughout!"
Visits
Agra, Delhi, Jaipur, Mumbai, Rajasthan, Udaipur
Highlights
Themes
High Adventure
What travelers are saying
"Michelle Middleton is an asset to the customer care team. Easy and honest communication throughout!"
Visits
Delhi, Fatehpur Sikri, Jaipur, Jodhpur, Taj Mahal, Udaipur
Highlights
Themes
Cultural, Nature & Wildlife, National Parks, Festivals & Special Events
What travelers are saying
"The booking process for my forthcoming trip to Peru on the Salkantay trek in November went very smoothly"
Highlights
Themes
Cultural, Nature & Wildlife
What travelers are saying
"We booked a trip to Italy with Sky Vacations and could not have been happier with the results. We didn’t want to do the usual tourist visits because we had been to Italy before. They designed a trip that took us to Umbria and Marche and Lake Bracciano and it was great. We wanted to stay in luxury, smaller hotels, do cooking classes, wine tasting and some touring and every item was executed perfectly. We’re now booking Greece with them. A great company we highly recommend."
Best Delhi Tours by Price
Claire
Nov 2023
Varied experiences from wildlife through to culture. Excellent tour guide ensuring safety of children and enjoyment for all, both adults and youngsters. Well prepare...
Louise
Nov 2023
Very hard to select just one highlight - seeing a tiger in Ranthambore, Taj Mahal and Jaipur
Additional details
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