Best China Tour Companies
44 Travel Providers meet your criteria (Providers 1 to 20 shown)

SmarTours
#9 Pick of 146 China Tour Companies View ProfileFantastic Experience!
Dissappointing Vietnam & Cambodia
Excellent Tour


Trafalgar
#10 Pick of 146 China Tour Companies View ProfileVery poor service - would not recommend Trafalgar to anyone
thanks for the trip of a lifetime
I can't wait to travel with them again!




Intrepid Travel
#11 Pick of 146 China Tour Companies View ProfileAvoid
Code PHSQ
My last (but not final) Intrepid Trip…




Abercrombie & Kent
#18 Pick of 146 China Tour Companies View ProfileWARNING. DO NOT USE ABERCROMBIE AND KENT
I had a great time
Allow trip rescheduling



Contiki
#21 Pick of 146 China Tour Companies View ProfileCape Safari & Falls...amazing!!!
A heartless tour company!!
The trip itself was incredible



Collette
#25 Pick of 146 China Tour Companies View Profilewe had an absolute wonderful time
The Best
Had a river cruise booked for May 2020


Uniworld
#32 Pick of 146 China Tour Companies View Profilebetter the second time around?
Professioal, friendly and unforgetable experience for the cruise
Highly recommend




Insight Vacations
#33 Pick of 146 China Tour Companies View ProfileOur trip was cancelled due to COVID and after 90 days still no refund
Well thought out journey. Am very pleased I went.
Milan, Venice, Firenze and Rome were beyond anticipation,...Absolutely Wonderful!!!! You can leave off Pisa.

Peregrine Adventures
#34 Pick of 146 China Tour Companies View ProfileExpect I'm not the only one
Highly Recommended
Highly Recommended



Great Value Vacations
#35 Pick of 146 China Tour Companies View ProfileChristie was extremely helpful in changing our plans.
AWESOME in every way!!
We love the trips we have booked…

Affordable World
#39 Pick of 146 China Tour Companies View ProfileHighly Recommended
I would totally recommend
The trip was amazing




Insider Journeys
#41 Pick of 146 China Tour Companies View ProfileExperience tour with Insider Journeys
All tour guides were fantastic and do knowledgeable


Gate 1 Travel
#43 Pick of 146 China Tour Companies View ProfileI have travelled 3 times with them
I have waited 6 months for a $450…
I have taken four trips with Gate 1 and…




Tauck
#45 Pick of 146 China Tour Companies View ProfileGreat if you like 5-star hotels and lots of food
Still Spellbound by the Grandeur of Alaska
Pay for a 4 star trip and get 2 star food


Monograms
#44 Pick of 146 China Tour Companies View ProfileMonograms refused to refund our deposit…
Monograms Vacations
Obsessed




Globus
#47 Pick of 146 China Tour Companies View ProfileNO REFUNDS ALLOWED IN A PANDEMIC
Why so Many Negative Reviews ??
This company is a RIP OFF


Avalon Waterways
#48 Pick of 146 China Tour Companies View ProfileNo Refund Offered
We took a small group on the Paris to…
Have a cruise booked for October 2020

Cosmos
#50 Pick of 146 China Tour Companies View ProfileExcellent Experience and Excellent Guide
Awesome & The Best!
Terrible


Alexander + Roberts
#53 Pick of 146 China Tour Companies View ProfileThe smoothness of all aspects of the trip
Paid In Full to Go Nowhere
Our wonderful guides were so knowledgeable


Discovery Tours by Gate 1
#55 Pick of 146 China Tour Companies View ProfileThe fact that they have excellent tours
I trust Gate 1 with the safety of my clients.



Reviews Write a Review
Have worked with EF during this Covid crisis, and they have been working overtime to come up with solutions for a problem which no one has ever had to deal with before.
Knowledgeable, professional, and concerned. Excellent job on every tour I've taken, and especially now during Covid.
Knowledgeable, professional, and concerned. Excellent job on every tour I've taken, and especially now during Covid.
The greed of EF knows no bounds. They've already tried to charge me a late payment fee (for a few days' delay in making an installment payment on a trip that was over a year in the future) which they cancelled when I called them out on it. Now, the trip has been postponed for a year due to Covid, and they want to charge us $500 to cancel. They want to make $500 off a child's disappointment. My daughter was never going to be able to travel in 2022 - she has other plans for the summer before college. The only time she could make the trip to Japan was summer 2021. She worked to pay for half of it herself. She's devastated not to be able to go, and it is adding insult to injury to take $500 from her for something that is beyond her control. Companies affected by the pandemic have been compensated through emergency federal relief funds. They do not need to take money from kids in order to be made whole. I'm shocked by this behavior - I've already made my views clear to the school, and I will be sharing this experience with friends.
Amazing, super responsive and SO organized
I can't comment on the tour experience they provide because both tours my son was scheduled to take with them have been cancelled. What I can comment on is their poor customer service and unethical business practices.
In September of 2019 I signed my son up for the Adventure in Belize tour departing March 2020. In December 2020 I registered by son for a 2nd tour departing in March 2021. The pandemic hit the week before my son was schedule to travel and within days Belize had closed their boarders and the trip was cancelled. Our school and sponsor worked with EF to try and determine if the tour could be rescheduled for a later date. Ultimately the decision was made to cancel the tour and I was given the option to have all my funds transferred to my son's second tour. I elected to do this. I knew there was a risk that in March of 2021 international travel would still not be something that could take place and this tour would also be canceled. This occurred in May of 2020 and my bi-weekly payment to them changed from $168 to $19.
On December 18th I received an email from EF with a Future Travel Voucher for my son's original tour (Adventure in Belize departure date March 2020). As I felt this was an error on EF's part I logged in to my account to find their customer service contact information and see what my account said. Imagine my surprise when I noticed that they had also initiated an automatic payment in the amount of $753 for the tour scheduled to depart in March 2021. This was a DRASTIC difference ($734 difference) from the $19 I had been paying bi-weekly for the last 6 months. I immediately contacted EF's customer service and spoke with Jake. He acknowledge this was a mistake on their part, apologized and said he would monitor the account and as soon as the payment cleared by bank he would refund it. He also said he would reapply the funds from the March 2020 cancelled tour to the tour I was currently paying on is/was scheduled to leave March 2021. The payment cleared my bank three days later on December 21st.
I waited patiently for the money to be refunded. Gave it some extra time because of the holidays even but by January 6th, three weeks after I had contacted them I still hadn't received my refund. I again logged on to my account to see what was going on. Only to discover that Jake had set my account to manual pay which then assessed a $50 charge to my account. I didn't ask for them to do this. I was very clear in my communication - refund the $753 that was withdrawn from my account by mistake, reapply the funds from the previously cancelled tour to the current tour and continue my payment plan of $19 every two weeks.
I sent an email to them on January 6th and received a reply on January 8th. Per my bank they initiated my refund on January 7th. My son's second tour has now been canceled which again I was aware might happen given the current situation with the pandemic and completely understand. But instead of issuing me one future travel voucher subject to a $565 or $500 cancellation/refund fee if we do not book another tour they have reversed the application of funds from the first tour to the second and issued me 2 future travel vouchers, one for each tour. One subject to a $565 cancellation/refund fee and one subject to a $500 cancellation/refund fee. I am okay with a future travel voucher but should only be issued one. As the funds for the first tour were already applied to the cost of the second tour.
They have done this to keep $1065 of mine should our district/sponsor not book another tour for 2022 and my son won't travel on his one through one of their other programs. This is unethical business practices and not good customer service. When I had my funds applied way back in May 2020 I was agreeing to the terms and conditions of the new tour. I did this in good faith never thinking they would take advantage of the unfortunate situation we all find ourselves in. To reverse what had already been done 6 months prior so they can keep an additional $500 is just wrong. They of course are trying to sell me on registering my son for another tour that he can take even if his school does not plan one or that I can sell my travel vouchers for full face value to another person. Who is going to purchase them because no one is planning international travel at the moment.
I don't think I am asking for much. One travel voucher with one cancellation/refund fee. I don't even mind if it is the higher of the two possible fees. If the my son's school/sponsor books another trip for Spring 2022 we would probably sign him up but if they don't I shouldn't be penalized if I choose to get refund. I haven't even tried to get them to refund the overdraft fees associated with the mistaken auto payment they initiated which was $734 more then anticipated or had been for the previous 6 months because of their greed.
In September of 2019 I signed my son up for the Adventure in Belize tour departing March 2020. In December 2020 I registered by son for a 2nd tour departing in March 2021. The pandemic hit the week before my son was schedule to travel and within days Belize had closed their boarders and the trip was cancelled. Our school and sponsor worked with EF to try and determine if the tour could be rescheduled for a later date. Ultimately the decision was made to cancel the tour and I was given the option to have all my funds transferred to my son's second tour. I elected to do this. I knew there was a risk that in March of 2021 international travel would still not be something that could take place and this tour would also be canceled. This occurred in May of 2020 and my bi-weekly payment to them changed from $168 to $19.
On December 18th I received an email from EF with a Future Travel Voucher for my son's original tour (Adventure in Belize departure date March 2020). As I felt this was an error on EF's part I logged in to my account to find their customer service contact information and see what my account said. Imagine my surprise when I noticed that they had also initiated an automatic payment in the amount of $753 for the tour scheduled to depart in March 2021. This was a DRASTIC difference ($734 difference) from the $19 I had been paying bi-weekly for the last 6 months. I immediately contacted EF's customer service and spoke with Jake. He acknowledge this was a mistake on their part, apologized and said he would monitor the account and as soon as the payment cleared by bank he would refund it. He also said he would reapply the funds from the March 2020 cancelled tour to the tour I was currently paying on is/was scheduled to leave March 2021. The payment cleared my bank three days later on December 21st.
I waited patiently for the money to be refunded. Gave it some extra time because of the holidays even but by January 6th, three weeks after I had contacted them I still hadn't received my refund. I again logged on to my account to see what was going on. Only to discover that Jake had set my account to manual pay which then assessed a $50 charge to my account. I didn't ask for them to do this. I was very clear in my communication - refund the $753 that was withdrawn from my account by mistake, reapply the funds from the previously cancelled tour to the current tour and continue my payment plan of $19 every two weeks.
I sent an email to them on January 6th and received a reply on January 8th. Per my bank they initiated my refund on January 7th. My son's second tour has now been canceled which again I was aware might happen given the current situation with the pandemic and completely understand. But instead of issuing me one future travel voucher subject to a $565 or $500 cancellation/refund fee if we do not book another tour they have reversed the application of funds from the first tour to the second and issued me 2 future travel vouchers, one for each tour. One subject to a $565 cancellation/refund fee and one subject to a $500 cancellation/refund fee. I am okay with a future travel voucher but should only be issued one. As the funds for the first tour were already applied to the cost of the second tour.
They have done this to keep $1065 of mine should our district/sponsor not book another tour for 2022 and my son won't travel on his one through one of their other programs. This is unethical business practices and not good customer service. When I had my funds applied way back in May 2020 I was agreeing to the terms and conditions of the new tour. I did this in good faith never thinking they would take advantage of the unfortunate situation we all find ourselves in. To reverse what had already been done 6 months prior so they can keep an additional $500 is just wrong. They of course are trying to sell me on registering my son for another tour that he can take even if his school does not plan one or that I can sell my travel vouchers for full face value to another person. Who is going to purchase them because no one is planning international travel at the moment.
I don't think I am asking for much. One travel voucher with one cancellation/refund fee. I don't even mind if it is the higher of the two possible fees. If the my son's school/sponsor books another trip for Spring 2022 we would probably sign him up but if they don't I shouldn't be penalized if I choose to get refund. I haven't even tried to get them to refund the overdraft fees associated with the mistaken auto payment they initiated which was $734 more then anticipated or had been for the previous 6 months because of their greed.
What I would say that is extremely positive is that I have worked with two different EF Tour consultants this year who were REALLY focused on doing their best!!! Andrew was amazing and currently Emily is doing a phenomenal job !! I am so happy to work with her!
I have also traveled with EF Tours and know that this company is committed to safety, fun and education which I am super in love with.
My biggest issues have been
#1 I've had 3 tour consultants since Fall of 2019.
#2 I had reached out to the consultant I had between Emily and Andrew for help multiple times to be "ignored" over the course of a week or two. When I felt like I had fallen on deaf ears I decided to finally call. When I called in I was told "Oh sorry I haven't been responding to you, I am getting married tomorrow and have a lot on my mind......" that was uber frustrating to hear BECAUSE it felt her wedding was somehow important than the questions of my parents. I am married and felt that was totally inappropriate. The second consultant was also uber sale focused which became annoying after awhile.
I have also traveled with EF Tours and know that this company is committed to safety, fun and education which I am super in love with.
My biggest issues have been
#1 I've had 3 tour consultants since Fall of 2019.
#2 I had reached out to the consultant I had between Emily and Andrew for help multiple times to be "ignored" over the course of a week or two. When I felt like I had fallen on deaf ears I decided to finally call. When I called in I was told "Oh sorry I haven't been responding to you, I am getting married tomorrow and have a lot on my mind......" that was uber frustrating to hear BECAUSE it felt her wedding was somehow important than the questions of my parents. I am married and felt that was totally inappropriate. The second consultant was also uber sale focused which became annoying after awhile.
Christina has been really good keeping in touch with me as we approach our trip dates.
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