Excellent
29
Great
12
Average
25
Disappointing
48
Terrible
175
Value
1.9
Guide
1.9
Activities
1.9
Lodging
1.9
Transport
1.9
Meals
1.9
Holland America Line Reviews & Ratings
Holland America Line editorial reviewView profile 1.9/5 Disappointing 23% 289 reviews
Holland America Line Tour & Trip Ratings
1.9/5 Disappointing
289 Reviews
Holland America Line Reviews
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They should rename the Noordam to one foot in the grave
We are currently coming to an end of a 14 day cruise ending in HK. I have to give my views and I state, these are my views. Firstly the food is fantastic and the sta...
Late repayment after cruise
The cruise was run well. However not everything was up to standard. The carpet in our cabin was worn. Room service never produced what was asked for. Due to weather ...
Alaska land / cruise tour - let down at the end!
We did the Alaska land / cruise tour. Generally had a good time. Very efficiently run. Absolutely no problem with service on board the ship. Food good. Disappointed ...
Dreadful, they take your money without you having seen a bill that you agree.
We went on the Koningsdam cruise liner from Vancouver to Alaska from 31 Aug to 7 Sept 24. You have to give over a credit card number, you have no choice. We had most...
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Holland America Line Reviews
Excursion refunds
Two couples took the Alaska cruise between21 - 28 sept Excursions were cancelled as we didnt visit one of the ports we had excursions booked for . We were assured t...
Watch your final bill!
At the end of the cruise took $728 when our bill showed $218. Bill then wiped to zero and do not answer despite numerous attempts for an explanation. My advice take ...
If you have a issue don’t expect a solution or a person who cares.…
I’m not a person that likes to leave bad reviews. I try to be as honest as I possibly can. I have traveled with multiple different cruise lines and I’m actually a di...
Wacht nog steeds op mn compensatie
We zijn op een 15 daagse cruise naar Ijsland geweest. Van de 7 stops gingen er 3 niet door. Kan HAL niets aan doen, begrijp ik. Maar als ze dan 100 dollar geven ter ...
Holland America Line Reviews
HOLLAND AMERICA DON'T GIVE REFUNDS
There were 10 in our group. Each person had a different problem to contend with. Holland America cancelled one of the shore excursions and promised that the refund w...
The new Pinnacle HAL ships are grand
The new Pinnacle HAL ships are grand, Just booked again on the Statendam and Rotterdam and added Club Orange since we really enjoyed the private dining area. If you ...
Vertraging
Eindelijk de reis kunnen maken waar wij van droomde, Noorwegen Cruise met de HAL Gearriveerd op het schip in Rotterdam kwamen wij al snel te horen dat het schip niet...
“The most UNFUN SHIP!” Westerdam Alaskan Experience
Westerdam Alaskan cruise (July 14-21, 2024) “The most UNFUN cruise experience!!!” This is my 7th cruise to date. My husband’s family decided to pick H. America cruis...
Holland America Line Reviews
Never sail on Holland and America
Any suggestions on getting some satisfaction, would be gratefully received,this email amongst others did not even get a reply. How rude and customer hating of Holla...
Holland America still owes me a refund…
Holland America still owes me a refund for a cancelled excursion (over $400 and I’ve been home from my cruise over 2 months). I have contacted them numerous times a...
Na 12 jaar vooe ons geen HAL meer
Muziek B B king kneier hard niet te doen om daar naar te luiisteren. Mensen lopen weg als de live bamd gaat spelen .Van al onze HAL cruises zijn alle locaties aangep...
2000 wildfires were burning in Alaska…
2000 wildfires were burning in Alaska this Summer. That's normal. They let them burn themselves out. One ravaged the entrance to & near the rail access to Denali...