Excellent
414
Great
73
Average
12
Disappointing
25
Terrible
166
Value
3.8
Guide
3.8
Activities
3.8
Lodging
3.8
Transport
3.8
Meals
3.8
StudentUniverse Tour & Trip Ratings
StudentUniverse Reviews
If you need to change your tickets, they will charge you an arm and a leg. I made the mistake of buying Emirates tickets through them for my parents. We had to chang...
Awful, stressful experience. I bought an airline ticket through them (was directed to them by Kayak). I was sent a booking confirmation and I used the airline bookin...
I recently booked tickets through StudentUniverse, expecting a smooth process for selecting seats and paying for extras. Unfortunately, this was far from the reality...
Terrible experience with this company. Booked a 3 part flight from proserpine, Australia to London (stopping at brisbane then singapore) for this coming January 202...
studentuniverse canceled my flights and didn't tell me. I checked with the airlline and they had no record of my trip. When I called studentuniverse they said that t...
I have booked tickets but cannot tell what my baggage allowance is from the info they have sent me. They refer me to the airline. The airline says it is printed on t...
I’ve been trying to contact them in order to change my flight booking to see my sister for her birthday and I’ve received absolutely no response. Sent messages on th...
they canceled booking for no reason
I would give zero stars if I could. I had a booking confirmation from them, and they cancelled the reservation without telling me. We showed up to the airport with t...
Horrific. The company booked me and my boyfriend as 2 youth tickets, we are over the age of 25 so we were unable to board the flight. We had to buy 2 new one way tic...
I bought two flights, round trips and paid for baggage. I had to change one flight before 24 hrs and they didn't transfer the baggage purchase. I was robbed, only wa...
I had booked a flight through them after being skeptical for weeks, and checked a few days later to see that the prices dropped substantially on a MUCH better flight...
Very bad customer service. My advice is to book directly from the airline, at least you get decent customer service. Very disappointing for them to claim being a stu...
They’re so difficult to work with. Zero customer service. You can never get anyone on the phone and their flights are way more expensive then what they claim they w...
I called three times to try to change my flights after gathering some information with Luke, who provided amazing customer service and genuinely tried to help me. Wh...