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StudentUniverse Reviews & Ratings

StudentUniverse editorial reviewView profile
  3.8/5 Great  
 72%  690 reviews

StudentUniverse Tour & Trip Ratings

3.8/5  Great
690 Reviews
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Excellent
414
Great
73
Average
12
Disappointing
25
Terrible
166

Value

3.8

Guide

3.8

Activities

3.8

Lodging

3.8

Transport

3.8

Meals

3.8

StudentUniverse Reviews

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R

R A

Nov 2024

Written on

Hefty charges to change your ticket

If you need to change your tickets, they will charge you an arm and a leg. I made the mistake of buying Emirates tickets through them for my parents. We had to chang...

v

verdict haq

Nov 2024

Written on

Terrible service.

Terrible service.

S

SA

Nov 2024

Written on

Awful

Awful, stressful experience. I bought an airline ticket through them (was directed to them by Kayak). I was sent a booking confirmation and I used the airline bookin...

Y

Yohan Costa

Nov 2024

Written on

Frustrating Experience with StudentUniverse - Huge Waste of Time

I recently booked tickets through StudentUniverse, expecting a smooth process for selecting seats and paying for extras. Unfortunately, this was far from the reality...

J

Jonas St

Nov 2024

Written on

Scammers and thieves

Scammers. Absolute scammers. I booked my flight home as I urgently needed to go home. I did not receive any ticket until AFTER check-in closed, so I lost my flights....

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StudentUniverse Reviews

R

Rachel

Oct 2024

Written on

Terrible experience, awful customer service.

Terrible experience with this company. Booked a 3 part flight from proserpine, Australia to London (stopping at brisbane then singapore) for this coming January 202...

c

customer

Oct 2024

Written on

studentuniverse canceled my flights and…

studentuniverse canceled my flights and didn't tell me. I checked with the airlline and they had no record of my trip. When I called studentuniverse they said that t...

M

Mr Nuttall

Oct 2024

Written on

I have booked tickets but cannot tell…

I have booked tickets but cannot tell what my baggage allowance is from the info they have sent me. They refer me to the airline. The airline says it is printed on t...

S

Student

Oct 2024

Written on

I’ve been trying to contact them in…

I’ve been trying to contact them in order to change my flight booking to see my sister for her birthday and I’ve received absolutely no response. Sent messages on th...

M

Morgan

Aug 2024

Written on

When it's bad, it's bad

When it's good, it's absolutely OK. And I mean ok as in just ok. You can definitely find a cheap flight, but not any cheaper than any other flight search engine. Whe...

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StudentUniverse Reviews

י

יושע אסטרייכר

Aug 2024

Written on

they canceled booking for no reason

they canceled booking for no reason

E

Emily S

Jun 2024

Written on

I would give zero stars if I could

I would give zero stars if I could. I had a booking confirmation from them, and they cancelled the reservation without telling me. We showed up to the airport with t...

E

EMM

May 2024

Written on

Horrific

Horrific. The company booked me and my boyfriend as 2 youth tickets, we are over the age of 25 so we were unable to board the flight. We had to buy 2 new one way tic...

M

Mary Martinez Novoa

May 2024

Written on

Robbed

I bought two flights, round trips and paid for baggage. I had to change one flight before 24 hrs and they didn't transfer the baggage purchase. I was robbed, only wa...

B

Bree

Apr 2024

Written on

Everything has been smooth so far

Everything has been smooth so far. I recently purchased United Airlines tickets for a round trip from Los Angeles to Milan. After adding the itinerary to my United A...

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StudentUniverse Reviews

B

Bailey

Apr 2024

Written on

Unbelievably great

I had booked a flight through them after being skeptical for weeks, and checked a few days later to see that the prices dropped substantially on a MUCH better flight...

s

s Leiden

Mar 2024

Written on

Very bad customer service

Very bad customer service. My advice is to book directly from the airline, at least you get decent customer service. Very disappointing for them to claim being a stu...

C

Colleen

Mar 2024

Written on

They’re so difficult to work with

They’re so difficult to work with. Zero customer service. You can never get anyone on the phone and their flights are way more expensive then what they claim they w...

G

Gregori Molinaro

Feb 2024

Written on

Flight Change

I called three times to try to change my flights after gathering some information with Luke, who provided amazing customer service and genuinely tried to help me. Wh...

M

Mrs Lida Fitzgerald

Jan 2024

Written on

Gap Year Trip to Australia

My daughter and I booked her flight from London to Australia during her gap year (2023-2024). Unfortunately, the airline changed part of her trip back to the UK, whi...

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