Excellent
414
Great
73
Average
12
Disappointing
23
Terrible
158
Value
3.8
Guide
3.8
Activities
3.8
Lodging
3.8
Transport
3.8
Meals
3.8
StudentUniverse Tour & Trip Ratings
StudentUniverse Reviews
they canceled booking for no reason
I would give zero stars if I could. I had a booking confirmation from them, and they cancelled the reservation without telling me. We showed up to the airport with t...
Horrific. The company booked me and my boyfriend as 2 youth tickets, we are over the age of 25 so we were unable to board the flight. We had to buy 2 new one way tic...
I bought two flights, round trips and paid for baggage. I had to change one flight before 24 hrs and they didn't transfer the baggage purchase. I was robbed, only wa...
I had booked a flight through them after being skeptical for weeks, and checked a few days later to see that the prices dropped substantially on a MUCH better flight...
Very bad customer service. My advice is to book directly from the airline, at least you get decent customer service. Very disappointing for them to claim being a stu...
They’re so difficult to work with. Zero customer service. You can never get anyone on the phone and their flights are way more expensive then what they claim they w...
I called three times to try to change my flights after gathering some information with Luke, who provided amazing customer service and genuinely tried to help me. Wh...
We thought this site was great, love student pricing and all. BUT when a problem comes up, it is clear that you are on your own and this company will not resolve it ...
Take care as they are not professionals. I lost almost $2k with them NO refund and NO credit.
I will NEVER EVER use this site again. I accidentally booked the wrong date two days ago, and reached out right afterwards to ask for help in rebooking.I was told th...
One of the worst companies iv had to deal with. My partner is disabled and I requested assistance which they said they had spoken to the airline and had requested t...
La peor experiencia, la página es una estafa. Me confirmaron el vuelo, me llegó todos los documentos y a 4 días de mi viaje me cancelaron y solo me enviaron un corre...
Day before my flight back and I'm trying to confirm my seat and the airline is telling me they didn't receive the extra money I paid for my seat and now I'm subject ...
I have booked the ticket for 210 eur and card protection of the website block me to proceed. I am still waiting for the refund. Please don't book this website again....
Student Universe does not help with cancellations or trip changes. All they say is stuff about "the airlines polices" which is just not true. When I asked to speak t...