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StudentUniverse Reviews & Ratings

StudentUniverse editorial reviewView profile
  3.8/5 Great  
 73%  680 reviews

StudentUniverse Tour & Trip Ratings

3.8/5  Great
680 Reviews
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Excellent
414
Great
73
Average
12
Disappointing
23
Terrible
158

Value

3.8

Guide

3.8

Activities

3.8

Lodging

3.8

Transport

3.8

Meals

3.8

StudentUniverse Reviews

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י

יושע אסטרייכר

Aug 2024

Written on

they canceled booking for no reason

they canceled booking for no reason

E

Emily S

Jun 2024

Written on

I would give zero stars if I could

I would give zero stars if I could. I had a booking confirmation from them, and they cancelled the reservation without telling me. We showed up to the airport with t...

E

EMM

May 2024

Written on

Horrific

Horrific. The company booked me and my boyfriend as 2 youth tickets, we are over the age of 25 so we were unable to board the flight. We had to buy 2 new one way tic...

M

Mary Martinez Novoa

May 2024

Written on

Robbed

I bought two flights, round trips and paid for baggage. I had to change one flight before 24 hrs and they didn't transfer the baggage purchase. I was robbed, only wa...

B

Bree

Apr 2024

Written on

Everything has been smooth so far

Everything has been smooth so far. I recently purchased United Airlines tickets for a round trip from Los Angeles to Milan. After adding the itinerary to my United A...

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StudentUniverse Reviews

B

Bailey

Apr 2024

Written on

Unbelievably great

I had booked a flight through them after being skeptical for weeks, and checked a few days later to see that the prices dropped substantially on a MUCH better flight...

s

s Leiden

Mar 2024

Written on

Very bad customer service

Very bad customer service. My advice is to book directly from the airline, at least you get decent customer service. Very disappointing for them to claim being a stu...

C

Colleen

Mar 2024

Written on

They’re so difficult to work with

They’re so difficult to work with. Zero customer service. You can never get anyone on the phone and their flights are way more expensive then what they claim they w...

G

Gregori Molinaro

Feb 2024

Written on

Flight Change

I called three times to try to change my flights after gathering some information with Luke, who provided amazing customer service and genuinely tried to help me. Wh...

M

Mrs Lida Fitzgerald

Jan 2024

Written on

Gap Year Trip to Australia

My daughter and I booked her flight from London to Australia during her gap year (2023-2024). Unfortunately, the airline changed part of her trip back to the UK, whi...

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StudentUniverse Reviews

E

Eva Marija Vukich

Jan 2024

Written on

Unwilling to rebook despite agreeable airline and customer

We thought this site was great, love student pricing and all. BUT when a problem comes up, it is clear that you are on your own and this company will not resolve it ...

T

Thiago Hypolito Rego

Jan 2024

Written on

Unprofessional

Take care as they are not professionals. I lost almost $2k with them NO refund and NO credit.

K

K C

Jan 2024

Written on

I will NEVER EVER use this site again

I will NEVER EVER use this site again. I accidentally booked the wrong date two days ago, and reached out right afterwards to ask for help in rebooking.I was told th...

H

Haydn Robert Dawkins

Dec 2023

Written on

One of the worst companies iv had to…

One of the worst companies iv had to deal with. My partner is disabled and I requested assistance which they said they had spoken to the airline and had requested t...

I

Ilaria

Dec 2023

Written on

Beware you will never get the seats you paid for

1)The whole basis for this company’s existence is to give its student client base better deals on travel. This is the first failing point. Prices are no better if no...

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StudentUniverse Reviews

A

Andrea Elizabeth Suntasig Corr

Nov 2023

Written on

La peor experiencia

La peor experiencia, la página es una estafa. Me confirmaron el vuelo, me llegó todos los documentos y a 4 días de mi viaje me cancelaron y solo me enviaron un corre...

I

Icon Parking Guest

Nov 2023

Written on

Don't Expect them to book everything you pay for!

Day before my flight back and I'm trying to confirm my seat and the airline is telling me they didn't receive the extra money I paid for my seat and now I'm subject ...

T

Tony Lee

Nov 2023

Written on

card protection and cancel always

I have booked the ticket for 210 eur and card protection of the website block me to proceed. I am still waiting for the refund. Please don't book this website again....

M

Mary

Nov 2023

Written on

Student Universe is AWFUL with ticket changes

Student Universe does not help with cancellations or trip changes. All they say is stuff about "the airlines polices" which is just not true. When I asked to speak t...

L

Lily

Oct 2023

Written on

Possible Scam??

Do not trust this company. We booked flights, paid for them and they took the money. Then emailed stating the flights were cancelled as we had not provided full deta...

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