Excellent
9,895
Great
3,210
Average
515
Disappointing
157
Terrible
76
Value
4.6
Guide
4.6
Activities
4.6
Lodging
4.6
Transport
4.6
Meals
4.6
Explore! Reviews & Ratings
Explore! editorial reviewView profile  4.6/5 Excellent   98%  17,510 reviews
Explore! Tour & Trip Ratings
4.6/5Â Â Excellent
17,510 Reviews
Explore! Reviews
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T
Trusted Customer
Jan 2025
Written on
Efficient
Booking confirmation was very quick
T
Trusted Customer
Jan 2025
Written on
Excellent service from polite, friendly and knowledgeable staff
Having called Explore twice, initially with queries re the tour and then to book it, I found both members of the team very polite, friendly and helpful. They were ex...
T
Trusted Customer
Jan 2025
Written on
Extremely helpful staff.
Staff were extremely helpful in helping me work out the best flight options to my destination. Kerry was the main person who I spoke to , but had also had a very he...
T
Trusted Customer
Jan 2025
Written on
Anonymous
This is the second trip I've booked with Explore. I've only dealt with the office online, but so far all my experiences have been amazingly speedy, efficient, organi...
T
Trusted Customer
Jan 2025
Written on
Friendly and helpful.
It was nice to speak to a real person as we were arra...
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Explore! Reviews
T
Trusted Customer
Jan 2025
Written on
Quick and efficient
Very quick and efficient at sorting out the various fl...
D
Doris
Jan 2025
Written on
Pleasant
She was very helpful and was able to answer some queries that I had
E
Elizabeth
Jan 2025
Written on
Good listening skills and happy arrangements accommodated
I was keen to upgrade my flight from economy to business class and staff were very helpful with this and discussing airports in and of London, felt like between us ...
H
Hugh
Jan 2025
Written on
Best of Northern Thailand
This was a most amazing and unforgettable experience which for some of the group will probably be life changing. We were fortunate to be in a friendly, supportive a...
J
Julie
Jan 2025
Written on
Canary Islands Walking - Gran Canaria
A thoroughly enjoyable week in Gran Canaria. The walks were interesting & varied with an optional day to rest! Excellent transportation across the island with a ...
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Explore! Reviews
T
Trusted Customer
Jan 2025
Written on
Professional, knowledgeable friendly
They were knowledgeable, friendly and it was a quick easy process.
T
Trusted Customer
Jan 2025
Written on
Person I spoke to was polite and helpful
Person I booked with friendly, helpful etc. so I booked! Perso...
N
Nerys
Jan 2025
Written on
Friendly, professional and efficient
Very efficient and friendly service and booking wa...
S
Stephen
Jan 2025
Written on
Anonymous
Kerry was very helpful and pleasant to talk to which ma...
T
Trusted Customer
Jan 2025
Written on
It all felt friendly, efficient and personalised.
I had a very positive booking experience. Claire provided an excellent serv...
Explore! Reviews
T
Trusted Customer
Jan 2025
Written on
Very professional
Personal service
T
Trusted Customer
Jan 2025
Written on
Some staff better than others in their personal skills.
She listened to us, was responsive, and wet felt we made some progress with our booking. We hadn't found some previous staff quite so helpful. She identified a direc...
T
Trusted Customer
Jan 2025
Written on
Friendly, efficient, responsive
Answered the hundreds of questions I had with endless patience!
K
Kimberly
Jan 2025
Written on
Simply Southern Indochina
Overall, my 19-year-old daughter & I had a wonderful time minus the following issue. Warning- If you are American, get the evisa for Vietnam before you leave t...
T
Trusted Customer
Jan 2025
Written on
Great Customer Service
Emily Drummond-Southwick was extremely helpful, responsive &am...
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