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Kanchanaburi Tours & Trips
8 Kanchanaburi trips. Tours from 5 tour companies. 73 reviews. 5/5 avg rating.
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8 Trips match your criteria (1 - 8 shown)
By Audley Travel
preferred
Private Guided
Lodging level
Standard - 3 star
Physical level
Easy
Trip pace
Full schedule
Themes
National Parks, Nature & Wildlife, Relaxing Retreats
What travelers are saying
"I recently booked a trip to Japan with Audley Travel, and unfortunately, my experience was far from satisfactory. While the initial booking process was smooth and included clear communication via phone calls, the overall experience was disappointing, especially considering the high cost. The initial booking process was straightforward, and I had a couple of phone calls to clearly describe my essential needs for the trip. Communication before the trip was generally fine, but there were notable issues. Audley was unable to confirm all accommodation details, particularly my request for booking connecting rooms for a 4-person family. Instead, we were often crammed into a small room, which was far from ideal. Additionally, I had specifically requested kid-friendly hotels that offered western menu options. This was not the case at our last stop, where the hotel provided exclusively traditional Japanese food, which was not suitable for my family. One significant problem was the overwhelming amount of information provided, both printed and online. Unfortunately, this information was often inconsistent and riddled with mistakes. The tour guides we worked with received different itineraries, causing confusion and frustration. Even worse, the itinerary included activities that were not actually booked, despite being paid for. The same issue occurred with accommodation specifics. Had I known they were not going to be able to book per my request (which they had claimed to be working on), I would have challenged the overall cost and probably used a different provider. During the trip, Audley's support was severely lacking. We repeatedly tried to contact them for solutions to various issues but received no response. Audley works with a local partner in Japan, but they were limited in their ability to resolve our problems and often directed us back to Audley. This resulted in a frustrating loop of no solutions and a waste of time. It also appears that Audley is very short-staffed. We received an out-of-office notice from the person who booked our trip, and no backup or alternative assistance was offered. This lack of support is unacceptable, given the price we paid for their services. Audley Travel also failed to point out important festivals happening on the dates of our travel. This was a significant oversight and something one would definitely expect a competent travel agency to handle. To their credit, Audley Travel did a decent job with very basic needs such as train ticket bookings and airport pickups. However, for everything else, their service was far below expectations. In acknowledgment of their shortcomings, Audley Travel issued a refund, but it was not commensurate with the impact these issues had on our trip. Overall, I do not recommend Audley Travel and will not be booking with them again."
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13 days From$3,994
Price updated 1 year+ ago
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By Audley Travel
preferred
Private Guided
Lodging level
Standard - 3 star
Physical level
Easy
Trip pace
Full schedule
Visits
Chiang Mai
Themes
Cultural, Family Friendly, High Adventure
What travelers are saying
"I recently booked a trip to Japan with Audley Travel, and unfortunately, my experience was far from satisfactory. While the initial booking process was smooth and included clear communication via phone calls, the overall experience was disappointing, especially considering the high cost. The initial booking process was straightforward, and I had a couple of phone calls to clearly describe my essential needs for the trip. Communication before the trip was generally fine, but there were notable issues. Audley was unable to confirm all accommodation details, particularly my request for booking connecting rooms for a 4-person family. Instead, we were often crammed into a small room, which was far from ideal. Additionally, I had specifically requested kid-friendly hotels that offered western menu options. This was not the case at our last stop, where the hotel provided exclusively traditional Japanese food, which was not suitable for my family. One significant problem was the overwhelming amount of information provided, both printed and online. Unfortunately, this information was often inconsistent and riddled with mistakes. The tour guides we worked with received different itineraries, causing confusion and frustration. Even worse, the itinerary included activities that were not actually booked, despite being paid for. The same issue occurred with accommodation specifics. Had I known they were not going to be able to book per my request (which they had claimed to be working on), I would have challenged the overall cost and probably used a different provider. During the trip, Audley's support was severely lacking. We repeatedly tried to contact them for solutions to various issues but received no response. Audley works with a local partner in Japan, but they were limited in their ability to resolve our problems and often directed us back to Audley. This resulted in a frustrating loop of no solutions and a waste of time. It also appears that Audley is very short-staffed. We received an out-of-office notice from the person who booked our trip, and no backup or alternative assistance was offered. This lack of support is unacceptable, given the price we paid for their services. Audley Travel also failed to point out important festivals happening on the dates of our travel. This was a significant oversight and something one would definitely expect a competent travel agency to handle. To their credit, Audley Travel did a decent job with very basic needs such as train ticket bookings and airport pickups. However, for everything else, their service was far below expectations. In acknowledgment of their shortcomings, Audley Travel issued a refund, but it was not commensurate with the impact these issues had on our trip. Overall, I do not recommend Audley Travel and will not be booking with them again."
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15 days From$4,201
Price updated 1 year+ ago
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By Audley Travel
preferred
Private Guided
Lodging level
Premium - 4 star
Physical level
Easy
Trip pace
Full schedule
Themes
Cultural, National Parks, Nature & Wildlife
What travelers are saying
"I recently booked a trip to Japan with Audley Travel, and unfortunately, my experience was far from satisfactory. While the initial booking process was smooth and included clear communication via phone calls, the overall experience was disappointing, especially considering the high cost. The initial booking process was straightforward, and I had a couple of phone calls to clearly describe my essential needs for the trip. Communication before the trip was generally fine, but there were notable issues. Audley was unable to confirm all accommodation details, particularly my request for booking connecting rooms for a 4-person family. Instead, we were often crammed into a small room, which was far from ideal. Additionally, I had specifically requested kid-friendly hotels that offered western menu options. This was not the case at our last stop, where the hotel provided exclusively traditional Japanese food, which was not suitable for my family. One significant problem was the overwhelming amount of information provided, both printed and online. Unfortunately, this information was often inconsistent and riddled with mistakes. The tour guides we worked with received different itineraries, causing confusion and frustration. Even worse, the itinerary included activities that were not actually booked, despite being paid for. The same issue occurred with accommodation specifics. Had I known they were not going to be able to book per my request (which they had claimed to be working on), I would have challenged the overall cost and probably used a different provider. During the trip, Audley's support was severely lacking. We repeatedly tried to contact them for solutions to various issues but received no response. Audley works with a local partner in Japan, but they were limited in their ability to resolve our problems and often directed us back to Audley. This resulted in a frustrating loop of no solutions and a waste of time. It also appears that Audley is very short-staffed. We received an out-of-office notice from the person who booked our trip, and no backup or alternative assistance was offered. This lack of support is unacceptable, given the price we paid for their services. Audley Travel also failed to point out important festivals happening on the dates of our travel. This was a significant oversight and something one would definitely expect a competent travel agency to handle. To their credit, Audley Travel did a decent job with very basic needs such as train ticket bookings and airport pickups. However, for everything else, their service was far below expectations. In acknowledgment of their shortcomings, Audley Travel issued a refund, but it was not commensurate with the impact these issues had on our trip. Overall, I do not recommend Audley Travel and will not be booking with them again."
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13 days From$5,414
Price updated 1 year+ ago
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Plan Your Kanchanaburi Trip
By Audley Travel
preferred
Private Guided
Lodging level
Premium - 4 star
Physical level
Easy
Trip pace
Full schedule
Visits
Ayutthaya
Themes
Cultural, National Parks, Nature & Wildlife
What travelers are saying
"I recently booked a trip to Japan with Audley Travel, and unfortunately, my experience was far from satisfactory. While the initial booking process was smooth and included clear communication via phone calls, the overall experience was disappointing, especially considering the high cost. The initial booking process was straightforward, and I had a couple of phone calls to clearly describe my essential needs for the trip. Communication before the trip was generally fine, but there were notable issues. Audley was unable to confirm all accommodation details, particularly my request for booking connecting rooms for a 4-person family. Instead, we were often crammed into a small room, which was far from ideal. Additionally, I had specifically requested kid-friendly hotels that offered western menu options. This was not the case at our last stop, where the hotel provided exclusively traditional Japanese food, which was not suitable for my family. One significant problem was the overwhelming amount of information provided, both printed and online. Unfortunately, this information was often inconsistent and riddled with mistakes. The tour guides we worked with received different itineraries, causing confusion and frustration. Even worse, the itinerary included activities that were not actually booked, despite being paid for. The same issue occurred with accommodation specifics. Had I known they were not going to be able to book per my request (which they had claimed to be working on), I would have challenged the overall cost and probably used a different provider. During the trip, Audley's support was severely lacking. We repeatedly tried to contact them for solutions to various issues but received no response. Audley works with a local partner in Japan, but they were limited in their ability to resolve our problems and often directed us back to Audley. This resulted in a frustrating loop of no solutions and a waste of time. It also appears that Audley is very short-staffed. We received an out-of-office notice from the person who booked our trip, and no backup or alternative assistance was offered. This lack of support is unacceptable, given the price we paid for their services. Audley Travel also failed to point out important festivals happening on the dates of our travel. This was a significant oversight and something one would definitely expect a competent travel agency to handle. To their credit, Audley Travel did a decent job with very basic needs such as train ticket bookings and airport pickups. However, for everything else, their service was far below expectations. In acknowledgment of their shortcomings, Audley Travel issued a refund, but it was not commensurate with the impact these issues had on our trip. Overall, I do not recommend Audley Travel and will not be booking with them again."
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12 days From$3,967
Price updated 1 year+ ago
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By Audley Travel
preferred
Private Guided
Lodging level
Standard - 3 star
Physical level
Easy
Trip pace
Full schedule
Themes
National Parks, Nature & Wildlife, Small Ship Cruise
What travelers are saying
"I recently booked a trip to Japan with Audley Travel, and unfortunately, my experience was far from satisfactory. While the initial booking process was smooth and included clear communication via phone calls, the overall experience was disappointing, especially considering the high cost. The initial booking process was straightforward, and I had a couple of phone calls to clearly describe my essential needs for the trip. Communication before the trip was generally fine, but there were notable issues. Audley was unable to confirm all accommodation details, particularly my request for booking connecting rooms for a 4-person family. Instead, we were often crammed into a small room, which was far from ideal. Additionally, I had specifically requested kid-friendly hotels that offered western menu options. This was not the case at our last stop, where the hotel provided exclusively traditional Japanese food, which was not suitable for my family. One significant problem was the overwhelming amount of information provided, both printed and online. Unfortunately, this information was often inconsistent and riddled with mistakes. The tour guides we worked with received different itineraries, causing confusion and frustration. Even worse, the itinerary included activities that were not actually booked, despite being paid for. The same issue occurred with accommodation specifics. Had I known they were not going to be able to book per my request (which they had claimed to be working on), I would have challenged the overall cost and probably used a different provider. During the trip, Audley's support was severely lacking. We repeatedly tried to contact them for solutions to various issues but received no response. Audley works with a local partner in Japan, but they were limited in their ability to resolve our problems and often directed us back to Audley. This resulted in a frustrating loop of no solutions and a waste of time. It also appears that Audley is very short-staffed. We received an out-of-office notice from the person who booked our trip, and no backup or alternative assistance was offered. This lack of support is unacceptable, given the price we paid for their services. Audley Travel also failed to point out important festivals happening on the dates of our travel. This was a significant oversight and something one would definitely expect a competent travel agency to handle. To their credit, Audley Travel did a decent job with very basic needs such as train ticket bookings and airport pickups. However, for everything else, their service was far below expectations. In acknowledgment of their shortcomings, Audley Travel issued a refund, but it was not commensurate with the impact these issues had on our trip. Overall, I do not recommend Audley Travel and will not be booking with them again."
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11 days From$5,241
Price updated 1 year+ ago
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Group Tour
Lodging level
Standard - 3 star
Physical level
Moderate
Trip pace
Balanced schedule
Visits
Chiang Mai, Chiang Rai, Ha Long Bay, Ho Chi Minh, Hoi An
Highlights
- See the floral market at Pakklong Talad
- Visit the Royal Barge Museum
- Enjoy a tour of Bangkok
- Visit to Bangkok's oldest temple, Wat Pho
- See the colossal statue of the reclining Buddha.
Themes
Cultural, Local Immersion & Homestays, National Parks, Nature & Wildlife, Religious
What travelers are saying
"This letter is effectively what was communicated no less than 8 times in writing and conversation to OAT representatives up the chain, beginning 19 days before the trip. OAT was IMMOVABLE on allowing us to find an alternative travel companion and it was 100% due to rigid policy, not real barriers. We never expected a refund and wouldn't have blamed them if we could not fill my spot. They refused to even give us the opportunity. Appalling and sadly representative of their customer service. Congratulations, you lost two customers and one long time referral source. I only think it is fair that folks know the nature of the company at this point. An absolute shame. As a dedicated Edmund Hillary member of OAT with a history of introducing countless friends to your service including 4 who booked trips, I am writing to express my deep concern over the handling of our Galapagos trip booking in light of a recent medical emergency. This situation not only highlights significant gaps in customer communication and care but also underscores the need for immediate, effective action. Timeline of Events and Communication Issues: Initial Contact on 11/22: We contacted OAT 19 days before the trip, scheduled for 12/11, as soon as it became clear that extended surgical complications would prevent my travel. Policy of No Refunds or Changes Under 30 Days: We were informed that the trip is non-refundable under 30 days, which is understood. However, OAT also refused to allow a replacement traveler, posing zero risk to the company. Both of us called, met with the same response. Response from Exceptions Department on 11/22: The no-change policy was reiterated by the Exceptions Department on the same day. Written Escalation on 11/22: Both parties sent written letters to escalate the matter. Delayed Response Until 11/29: We did not receive any response until 11/29, with OAT mentioning the inability to make changes 12 days before the trip. Policy vs. Practical Reasons: The response seemed more policy-based than practical. We offered to cover the cost for a replacement traveler for the internal Galapagos flight, which was declined. The rep always returned to the policy prohibiting it. She further added we do not sell trips within 30 days. Upon looking the next day, I found no less than 7 different itineraries with no less than 13 different trips that I could have booked within 30 days. Further Escalation Request and Conversation on 11/30: A further request for escalation resulted in a 23-minute conversation on 11/30 without any change. Given these circumstances, I propose the following practical solution: Future Travel Credit in Exchange for Re-Selling My Space: If finding a substitute traveler is unfeasible, I suggest OAT resell my space to another interested party, crediting me for a future trip. This solution aligns with my preference and ongoing loyalty to OAT. The lack of a constructive response and rigid adherence to policy without considering exceptional circumstances is alarming. It not only affects this immediate trip but also impacts my ability to continue advocating for OAT in good conscience. An amicable and prompt resolution to this issue would speak volumes about OAT's commitment to customer satisfaction and flexibility. Unless there is a prompt and constructive resolution to this matter, we will be forced to escalate our concerns further. This includes reaching out to higher management within OAT, engaging with consumer protection agencies, sharing our experience through travel forums, and social media for breach of service. Our preference is to resolve this amicably, yet the current trajectory leaves us little choice but to pursue these avenues. I implore you to seriously consider these options and respond in a manner that reflects OAT's values of empathy and customer support. Your immediate attention to this matter is not only appreciated but necessary for a resolution that respects both parties' interests. Thank you for your understanding and prompt attention to this critical issue."
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33 days From$5,290
Price updated 1 year+ ago
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Group Tour
Lodging level
Standard - 3 star
Physical level
Easy
Trip pace
Full schedule
Visits
Andaman Sea, Beijing, Great Wall of China, Phuket, The Forbidden City, Tiananmen Square
Highlights
- Opportunity to visit the Great Wall of China
- Visit the Temple of the Golden Buddha (Wat Trimitr) to see its solid-gold Buddha
- See the Bridge over the River Kwai, famously connected to the ‘Death Railway
- Visit to Phang Nga province where we will visit the Buddha Cave Temple
- Explore Ao Phang Nga National Park
Themes
Cultural, National Parks, Nature & Wildlife, Religious
What travelers are saying
"We did the tour to Bangkok and Phuket in off season. We were concerned about the weather and if we would get a sub-par experience. But we had a wonderful time and would definitely recommend Affordable World!! Great company. Very organized and thorough. Our tour guide was amazing! He explained all of our stops and even some extra tid bits about the country. We were transported in air conditioned vans/sprinters to every stop. We felt right at home!"
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13 days From$1,599
Price updated 1 year+ ago
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Group Tour
Lodging level
Luxury - 5 star
Physical level
Easy
Trip pace
Full schedule
Visits
Ayutthaya, Beijing, Great Wall of China, The Forbidden City, Tiananmen Square
Highlights
- Visit the Temple of the Golden Buddha (Wat Trimitr) to see its solid-gold Buddha
- Discover Bangkok
- Explore Ayutthaya, home to the UNESCO-listed ruins of the medieval capital of Siam
- Explore Beijing
- Visit Qianmen Street was a commercial and entertainment hub due to its convenient location
Themes
Cultural, Local Immersion & Homestays, Relaxing Retreats, Transformative
What travelers are saying
"We did the tour to Bangkok and Phuket in off season. We were concerned about the weather and if we would get a sub-par experience. But we had a wonderful time and would definitely recommend Affordable World!! Great company. Very organized and thorough. Our tour guide was amazing! He explained all of our stops and even some extra tid bits about the country. We were transported in air conditioned vans/sprinters to every stop. We felt right at home!"
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11 days From$1,599
Price updated 1 year+ ago
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Best Kanchanaburi Tours by Price
Kanchanaburi Reviews & Ratings
Excellent
1
Great
0
Average
0
Disappointing
0
Terrible
0
Customized Tour
I didn’t take this tour exactly, but made some changes based on my schedule and interests and travel dates. It was my first time in Southeast Asia and I was a travel...
I was pleasantly surprised that they had almost everything planned and there was little I needed to do to prepare for the trip.
I had only seen positive things said about CharlieTheTraveler and the trip to Southern Thailand, so I felt comfortable booking this trip through them. I was pleasant...
I absolutely loved everything about the trip to Southern Thailand.
I absolutely loved everything about the trip to Southern Thailand. This cultural experience was amazing and the company did very well organizing all of the different...
This was a trip of a lifetime.
This was a trip of a lifetime. I could not believe how much CharlieTheTraveler included in this 10-day trip to Southern Thailand, all for a low price. The itinerary ...
I loved everything about the Southern Thailand trip!
I loved everything about the Southern Thailand trip! I loved being able to relax on the beach but also the active excursions like kayaking and canoeing. I don’t thin...
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