Laluna Boutique Resort & Villas break

We used Audley travel to organise and arrange our holiday to Japan. I am usually confident in organising holidays but felt Japan was a bit too much to manage. I am so glad we used Audley, they took on board what we wanted to see and do as well as giving suggestions. It was meticulously planned, the itinerary was very comprehensive. Tips were given to help our holiday eg regarding train carriage information written on the floor etc.
Audley took into account our budget. They booked mid range hotels that were fabulous and close to train networks for ease of travel.
I cannot think of one criticism at all. The G7 summit threw up some last minute problems with our booking which Jo dealt with on our behalf , she fully consulted us throughout.
Audley ensured we had the most amazing holiday. I have no hesitation in recommending them based on my personal experience and would definitely use them again if I were to have another long distance holiday.

Excellent all round! Great advice, clear knowledge of my chosen locations. Very approachable and friendly way of dealing with all of my requests and questions. Seamless booking process and all enabled digitally which makes it super easy to manage and complete everything. My contact has been truly outstanding! Thank you NF!!

Our Audley contact was really good. He understand the trip we were wanting in California and provided a first draft promptly. This was amended a couple of times with no problem.
The communication with him was excellent and though I emailed lots of questions, these were constantly dealt with quickly and professionally. The advice and support we received was faultless and greatly appreciated.
It was good to have our final itinerary both electronically and in a folder, we used both quite extensively whilst we were away.
The accommodation booked for us was lovely and we checked in to all venues without any problems.
Our trip was a huge success and will be remembered for ever.
I had used Audley before several years ago for a New Zealand trip and was very glad I returned to them for this trip.

From my first phone call to Audley I got the wonderful Katie who is a specialist for Malaysia, we wanted to visit Borneo for our 29th wedding Anniversary, tying in a stopover in KL which we visited as part of our Honeymoon.

Katie took her time to get know us and our personalities which enabled her to plan & recommend one of the best trip that we have done.

In KL, Katie chose the hotel Ruma and arranged the best room with a view of the Petronas Towers which did not exist when we visited KL on honeymoon. She recommended the Banyan Tree Horizon Restaurant for our Anniversary dinner which had exceptional views of the city.

We had a fab street food tour with Bala who went above and beyond taking us on the Metro to show us where to get the metro the next day for our own planned visit for the Batu Caves, and giving us use of his KL equivalent of the Oyster card to use on the train. His historical knowledge of KL is exceptional and you will not be bored with him as your guide.

We done KL, along with 3 different areas of Borneo (Sepilok Lodge located next to the orangutan sanctuary and not far from the rainforest discovery centre, Sukau Rain Forest Lodge along the Kinabatangan River & The Borneo Rainforest in Danum Valley) finishing off on stunning Gaya Island.

Katie was very good in grounding our expectation in sightings of wildlife as "wildlife are just that, wild" and nothing can be guaranteed. But we did actually see "Borneo's Big 5" & all in the wild not just in the Sanctuaries. The highlight being a large herd of elephants crossing the River, our guide Jafa who has guided on the river for 10 years only sees this happen 2 or 3 times a year, along with seeing wild Orangutan at Danum Valley.

Farah our guide in Danum Valley was exceptional also and her love of the Rainforest was contagious.

Finishing off at Gaya Island Resort we where truly spoilt our room was exceptional and time take to decorate a welcoming with a Happy Anniversary message, we enjoyed the spa with a lovely massage, snorkelled the coral garden and kayaked among the mangroves.

We had the most wonderful Anniversary Meal on our actual anniversary in the Fisherman's Cove Restaurant. The staff could not do enough to ensure our celebrations where as memorable as the rest of the Holiday.

Make the phone call, have the chat, listen to the advice, go with the recommendation you will not be disappointed.

I am still buzzing whenever I talk about Borneo.

This was our first booking with Audley and it will not be our last.

There are moments in life where you find yourself thanking the universe for connecting you with individuals who are more than just service providers, they become an essential part of your story. Shea, our honeymoon planner, is undoubtedly one of those individuals.

From our first consultation, it was clear Shea was not just going to be an agent who booked flights and hotels. She took the time to get to know us, our interests, hobbies, and what we dreamt our honeymoon would be. Shea's approach was exceptionally personalised, and she sought to ensure our trip to Australia and New Zealand would be more than just a trip; it would be a unique journey tailored to us as a couple.

Her knowledge and love for these countries were evident and instilled us with confidence. Shea's impeccable attention to detail, ability to anticipate our needs, and seamless coordination skills made the entire planning process a breeze. She recommended a combination of popular tourist spots and hidden gems that only someone with her deep knowledge could provide.

The level of personal attention Shea provided was second to none. We had access to her for any queries or issues, and she handled everything with professionalism and a reassuring calm that allowed us to relax and enjoy our honeymoon completely.

Hotels were selected with meticulous attention to quality and location, and each one had a distinct charm that resonated with the local culture. Every transfer was pre-arranged, and we were provided with comprehensive itineraries, leaving us stress-free.

We cannot express our gratitude enough for Shea’s expertise, dedication, and warmth. She didn't just plan our honeymoon; she crafted an unforgettable experience that echoed our dreams and desires.

We wholeheartedly recommend Shea to any couple seeking an impeccably organized, personalized, and dream-like honeymoon. She has a gift for making your travel dreams come true, and we are so thankful that she was a part of our journey.

Safe travels, and prepare to be wowed if you're lucky enough to work with Shea.

We have just returned from an amazing 13 day trip to Costa Rica, organised by Sam Clarke at Audley Travel. From the very first call it was clear that Sam was extremely knowledgeable and spent a lot of time talking through our options.

I explained to Sam that the holiday was for my 60th birthday and he designed a trip that meant we would end up at a beach resort on the actual day and it was just perfect! We started in Tortuguero and then on to Arenal, Monteverde and finally Manual Antonio. Every location was so different and we loved all the hotels Sam chose. He planned the perfect amount of excursions and every day was an adventure even when transferring from one location to another, we had really knowledgeable and enthusiasic guides from their partners in CS, Swiss Travel. The attention to detail was exceptional and Sam took on board everything we had discussed in our initial conversation. He was in regular contact with us as he was planning itinerary and he went above and beyond to ensure that we had the perfect holiday.

Costa Rica was everything we hoped for and more - an amazing country with amazing people and thanks to Sam and Audley Travel we saw it in the best way possible.

I cannot recommend Audley Travel highly enough and Sam Clarke was fantastic!